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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Luggage storage
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Special diet menus - on request
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Live music/performance
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Convenient Location
Located in leafy Jesmond, Whites Hotel offers easy access to popular attractions like the Metro Centre and Hadrian's Wall, making it the perfect base for exploring the Northumbrian countryside.
Dining and Entertainment
Indulge in a culinary journey at Blanc Bar and Lounge, where you can savor global cuisines while catching live sports on multiple plasma-screen TVs. The heated patio area is ideal for enjoying your meal al fresco.
Comfortable Accommodation
Each room is equipped with modern amenities including a flat-screen satellite TV, tea/coffee facilities, and complimentary mineral water. Stay connected with free Wi-Fi and rest assured with free secure parking (limited spaces available).
Book now to experience a delightful stay at Whites Hotel and receive a warm welcome along with top-notch services.
The property is currently undergoing refurbishment in halls and some bathrooms; guests may experience light disturbance during the day. All guests are required to pay £50 damage deposit on arrival per room. This can be paid cash or card and will be returned/refunded on departure as long as no damage is done to the rooms. When booking 5 or more rooms different policies and additional supplements will apply. Please contact property for details .Please note that there is no elevator at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children ages 2 and older are allowed.
Children from 2 years old to 3 years old stay for free when using an available cot.
Children from 2 years old to 3 years old stay for free when using an existing bed.
Children from 4 years old to 10 years old stay for £15 per person per night when using an existing bed.
Children from 11 years old to 17 years old stay for £25 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location with parking ,wonderful staff and free breakfast
It's an old hotel in need of upgrading but that's reflected in price.
Location is perfectly placed between both Jesmond metro and West Jesmond metro stop so it doesn’t matter which one you get off at. Great location, near to loads of restaurants and bars and they’re building a new Waitrose express shop a little up from the hotel. Bed was super comfy, clean rooms, bathroom lovely and clean
Security doesn’t seem to be a thing here. I was surprised that pub guests can go through the door up to the rooms to go to the toilets. Anybody could go upstairs to access the rooms. Also my room key was wiped whilst I was out because I put my key next to my phone so it got wiped. When I asked reception to re-programme my key, they didn’t even ask my name to verify I was the person staying in that room. I could have asked for any room! 🙈 So yes, security needs to be stepped up there, but apart from that it was a comfortable stay for the price.
Needs updating
Moved from the first room due to noise, staff were accommodating. Room keys played up a lot.
Nothing, it was really run down and for the price it’s better to stay at a premier in
It was shabby and cheap, it was clean though although you wouldn’t want to be in the room outside having to sleep there
Comfy beds
Tired looking rooms, could do with redecoration and new curtains etc. Holes that are in the doors have been filled in but need sanding down as they are still visible.
Only the location, and the attitude of the staff which was better than their working environment.
Everything else.
Free parking , wifi and breakfast
It’s an old property and shows in places.
Polite staff, good value. Does what it says on the tin - I knew that the hotel was a little "tired" when I booked, so I wasn't disappointed. The bar was certainly much more lively (good) than those attached to the big chains!
Very awkward access to the bathroom, limited space to wash and shave
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