Best Western Plus Hotel Villa D'est

Hotels
•
Best Western Plus
8.5 (1278 reviews)
12 Rue Jacques Kablé , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Fabulous breakfast
Cons:
Cleanliness issues
Overpriced
Small shower
Lift problems

Categories

Cleanliness
7.25
Several reviews mentioned issues with cleanliness, including hair in the bathroom and general neglect.
Service
9.75
The staff received positive comments on their friendliness and helpfulness.
Location
9.25
The location was widely praised, especially its proximity to key attractions.
Room Quality
8.25
Rooms were noted to be comfortable, but some were criticized for being small or not well-designed.
Amenities
8.75
Amenities received a mixed response; however, there were positive mentions of breakfast.
Value for Money
7.25
Many reviews indicated that the hotel was considered overpriced compared to the services provided.
Food and Beverage
8.25
Breakfast quality was valued by some, yet others complained about its limited offerings.
Overall Experience
9.25
Overall satisfaction was mixed; some guests enjoyed their stay while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:35

Property Description

Luxurious Boutique Hotel Experience
Experience the charm of Hôtel Villa d’Est, just a short walk from Strasbourg's city centre. Indulge in air-conditioned rooms with free WiFi, a sauna, and a fitness centre.

Modern Amenities and Comfort
Relax in soundproofed rooms with contemporary decor, flat-screen TVs, and work desks. Enjoy a delicious buffet breakfast in the morning and unwind at Le Rohan bar in the evening.

Convenient Services and Proximity
Benefit from 24-hour room service, a welcoming front desk, and luggage storage. With a prime location near the train station and Congress Centre, Hôtel Villa d'Est is the perfect choice for your stay in Strasbourg.

Book your stay now and elevate your Strasbourg experience at Hôtel Villa d'Est!

Important information:

Possibility of pay-and-display parking in the streets nearby the hotel.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GWY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 0 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1278 reviews
Cleanliness: 7.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 9.25
M
Maryorit • couple • de
7
War gut
Pros:

Das Bett, Still und Service

Cons:

Das Zimmer hat keine Klimaanlage

2026-06-13 • via Nuitee
E
Emérence • couple • ca
8
2026-06-13 • via Nuitee
E
Elke • couple • au
9
Pros:

Friendly staff, sauna, comfy room.

2026-06-11 • via Nuitee
P
Paolo • couple • it
7
2026-06-10 • via Nuitee
M
Milan • extended_group • me
10
2026-06-08 • via Nuitee
A
Arij TOUMI • family_with_children • fr
8
2026-06-08 • via Nuitee
R
Rainer Gottfried • couple • ch
8
2026-06-08 • via Nuitee
M
Matthieu • solo_traveller • fr
10
2026-06-07 • via Nuitee
L
laure • solo_traveller • fr
10
Pros:

Accueil.Confort.Literie.

2026-06-07 • via Nuitee
M
Marilyn • solo_traveller • ch
7
Pros:

Emplacement, chambre bien insonorisée, agréable.

Cons:

Odeur de la chambre étrange, même en ouvrant les fenêtres et fermant les toilettes.

2026-06-06 • via Nuitee
D
DanSC • solo_traveller • br
6
Pros:

Nice hotel, Clean room and hospitable employees

Cons:

The air conditioning was not working in the rooms throughout the entire week of my stay. Unfortunately, Strasbourg was experiencing very hot weather during that period, which made the situation particularly uncomfortable. The staff were aware of the issue, yet guests were not informed in advance. This lack of communication was extremely frustrating and significantly affected my overall experience.

2026-06-05 • via Nuitee
P
Paul • solo_traveller • us
9
2026-06-05 • via Nuitee
D
Dercho • solo_traveller • de
9
Pros:

Zimmer war sauber, groß genug
Zentrale Lage- perfekt

2026-06-04 • via Nuitee
J
Jordan • solo_traveller • fr
8
Pros:

le matelas, la tv et la baignoire

Cons:

un bruit électrique toutes les 5 minutes et la chaleur dans la chambre !

2026-06-03 • via Nuitee
N
Natascha • couple • de
8
2026-06-02 • via Nuitee
J
Justin • family_with_children • us
3
Hot and bright. Not good sleep.
Pros:

The breakfast was good and the location easy to find.

Cons:

We paid to park about lunchtime and returned after dinner to check in. At 8pm the room hadn’t cooled. At that time the front desk said the AC hadn’t worked all day and no one was coming to fix it. They gave us a fan. We opened the windows but the lights on the front of the building lit up our room like a purple disco all night. So it was hot and bright. Two of the worst things for sleep. If they’d have shared at lunch or check in we could have found another hotel.

The parking lot is like going into a dirty Batman cave. Doesn’t feel safe and our large sedan felt too big to park. And you pay for the privilege.

Also the shower head is weird. Why is it in the corner?

2026-05-31 • via Nuitee
B
Boirot • solo_traveller • fr
8
Pros:

Calme

Cons:

Déco vieillotte

2026-05-30 • via Nuitee
S
Stephan • couple • de
5
Pros:

Sehr freundliches Personal

Cons:

Klimaanlage funktionierte nicht. War daher extrem heiß im Zimmer und man konnte schlecht schlafen

2026-05-30 • via Nuitee
A
Aristeidis • solo_traveller • be
8
Pleasant stay!
Pros:

The staff was professional, friendly, and very welcoming. The room was quiet, and both the bedroom and bathroom were spotless and well maintained.

Cons:

The breakfast was nicely presented, though the selection of savory options was quite limited.
The elevator was very small making it difficult to use even for one person with a suitcase.

2026-05-29 • via Nuitee
E
Ellie • solo_traveller • gb
6
2026-05-29 • via Nuitee