Best Western Plus Hotel Villa D'est

Hotels
•
Best Western Plus
8.5 (1295 reviews)
12 Rue Jacques Kablé , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Fabulous breakfast
Cons:
Cleanliness issues
Overpriced
Small shower
Lift problems

Categories

Cleanliness
7.25
Several reviews mentioned issues with cleanliness, including hair in the bathroom and general neglect.
Service
9.75
The staff received positive comments on their friendliness and helpfulness.
Location
9.25
The location was widely praised, especially its proximity to key attractions.
Room Quality
8.25
Rooms were noted to be comfortable, but some were criticized for being small or not well-designed.
Amenities
8.75
Amenities received a mixed response; however, there were positive mentions of breakfast.
Value for Money
7.25
Many reviews indicated that the hotel was considered overpriced compared to the services provided.
Food and Beverage
8.25
Breakfast quality was valued by some, yet others complained about its limited offerings.
Overall Experience
9.25
Overall satisfaction was mixed; some guests enjoyed their stay while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:35

Property Description

Luxurious Boutique Hotel Experience
Experience the charm of Hôtel Villa d’Est, just a short walk from Strasbourg's city centre. Indulge in air-conditioned rooms with free WiFi, a sauna, and a fitness centre.

Modern Amenities and Comfort
Relax in soundproofed rooms with contemporary decor, flat-screen TVs, and work desks. Enjoy a delicious buffet breakfast in the morning and unwind at Le Rohan bar in the evening.

Convenient Services and Proximity
Benefit from 24-hour room service, a welcoming front desk, and luggage storage. With a prime location near the train station and Congress Centre, Hôtel Villa d'Est is the perfect choice for your stay in Strasbourg.

Book your stay now and elevate your Strasbourg experience at Hôtel Villa d'Est!

Important information:

Possibility of pay-and-display parking in the streets nearby the hotel.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GWY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 0 per person per night when using an available extra bed.
    People 12 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1295 reviews
Cleanliness: 7.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 9.25
D
Dominique • couple • fr
1
Nous n'irons plus dans un Best Western.
Cons:

La chambre était toute petite (était ce vraiment une chambre pour 2 ?). La moquette était tachée dans toute la chambre. Écœurant. J'ai pris des photos, elles sont à votre disposition. Le veilleur de nuit parlait mal le français et insistait pour qu'on lui laisse nos numéros de carte bleue. Nous avons refusé. Quelle déception !

2026-07-04 • via Nuitee
T
Tommy • solo_traveller • fr
8
2026-06-30 • via Nuitee
D
Daria • couple • ru
10
Приятный отель
Pros:

Приятный, небольшой отель и очень приятные сотрудники на ресепшен! Спасибо, что помогли мне вызвать такси ночью, когда мой трансфер не приехал! Видела, что сервируют хорошие завтраки, но не успела попробовать. Всегда можно налить холодной воды около ресторана.
В номере была удобная кровать и подушки. Довольно просторная ванна.
До центрального Собора Страсбурга идти около 20 минут. Район спокойный.

Cons:

Пребывание в отеле совпало с сильной жарой и кондиционер не справлялся с охлаждением, возможно, нужно залить фреон. Также, в номере не было холодильника.

2026-06-30 • via Nuitee
C
CORRADO • couple • it
1
Cons:

La camera non è stata utilizzata per climatizzatore rotto e lo staff non era pronto a trovarci un altro hotel come per legge

2026-06-29 • via Nuitee
B
Belkis • couple • fr
8
2026-06-28 • via Nuitee
A
Anshuman Abhisek • solo_traveller • no
8
Short & nice stay😌
Pros:

Hotel is not too far from the station, and is in a nice locality. Rooms, service, staff, were all good. Rooms were nicely themed. Access to food, groceries, bus, cafe, meds etc is very easy.

Cons:

Peak AC wasn't sufficient, even though it was an unusually warm day. The only Drinking water fountain was in the lobby. Many amenities were available but never declared clearly; one needs to go through the website to understand.

2026-06-28 • via Nuitee
R
Ray • solo_traveller • be
8
Pros:

Location

2026-06-28 • via Nuitee
J
Julienne • solo_traveller • fr
8
Apaisant
2026-06-27 • via Nuitee
T
Thomas • solo_traveller • de
9
2026-06-23 • via Nuitee
B
Bernard • solo_traveller • mt
7
2026-06-19 • via Nuitee
A
Arnaud • extended_group • fr
10
Pros:

Prestations de haut niveau, confort et idéal pour stationner facilement pas loin du centre-ville.

2026-06-15 • via Nuitee
B
Begoyan • solo_traveller • am
6
2026-06-15 • via Nuitee
J
Jacques • couple • fr
9
Bon rapport qualité prix. Accueil irréprochable. Service et petit déjeuner excellent.
Pros:

Le confort et les équipements n’appellent pas de commentaire.

Cons:

Rien.

2026-06-14 • via Nuitee
C
Carina • couple • de
7
Es war ok-die Tiefgarage der Horror.
Pros:

Geschickt gelegen, ruhig aber nicht zu weit bis zum Zentrum. Frühstück war okay. Zimmer winzig! Und Bad nicht sauber:(

Cons:

In die Jahre gekommen und leider lieblos -etwas ungepflegt im Ganzen.

2026-06-14 • via Nuitee
E
Emérence • couple • ca
8
2026-06-13 • via Nuitee
M
Maryorit • couple • de
7
War gut
Pros:

Das Bett, Still und Service

Cons:

Das Zimmer hat keine Klimaanlage

2026-06-13 • via Nuitee
E
Elke • couple • au
9
Pros:

Friendly staff, sauna, comfy room.

2026-06-11 • via Nuitee
P
Paolo • couple • it
7
2026-06-10 • via Nuitee
R
Rainer Gottfried • couple • ch
8
2026-06-08 • via Nuitee
A
Arij TOUMI • family_with_children • fr
8
2026-06-08 • via Nuitee