Smile Hotel Nagoya Shinkansenguchi

Hotels
7.6 (2430 reviews)
Nakamura-ku Tsubakicho 21-20 , Nagoya , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Cleanliness issues
Small room size and outdated facilities

Categories

Cleanliness
5.74
Several reviews mentioned significant cleanliness issues, particularly with bathrooms and overall maintenance.
Service
9.21
Guests appreciated the friendly and accommodating staff.
Location
9.25
The hotel is conveniently located near the railway station.
Room Quality
7.2
Rooms were described as small and somewhat outdated.
Amenities
6.73
Notably limited amenities and issues with cleanliness reduce the score.
Value for Money
6.69
Prices were perceived as high, especially given the cleanliness issues.
Food and Beverage
8.24
Breakfast was well-received in some reviews, though a few expressed disappointment.
Overall Experience
7.71
While there were positive aspects like location and service, cleanliness and room quality detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:19

Property Description

Central Location in Nagoya

Located in the heart of Nagoya, Smile Hotel Nagoya Shinkansenguchi offers convenience and accessibility to major attractions. Just 700 meters from Nagoya Station, guests can easily explore the city and visit nearby landmarks such as Oasis 21.

Comfortable Rooms with Modern Amenities

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Whether you're here for business or leisure, each room features a desk for your convenience and cozy bed linens for a good night's rest.

Friendly Service and Local Tips

Our dedicated reception staff is always ready to assist you and provide valuable tips to enhance your stay in Nagoya. From dining recommendations to must-see attractions, we are here to make your visit memorable.

Book your stay at Smile Hotel Nagoya Shinkansenguchi for a delightful experience in Nagoya.

Important information:

Please note that the elevator will be unavailable on January 19, 2026 and January 29, 2026, from 23:00 to 05:00. During this period, guests must use the stairs.

Please be informed that the entire building will experience a power outage due to annual electrical equipment inspection on the following date: June 18th (Thursday), 2:00 PM to 3:00 PM *Time may vary.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1800 per day.

Location

Guest Reviews

7.6
Based on 2430 reviews
Cleanliness: 5.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 6.73
Value for Money: 6.69
Food and Beverage: 8.24
Overall Experience: 7.71
M
masaya • solo_traveller • jp
5
普通
Pros:

特になし

Cons:

電気が暗い

2026-07-04 • via Nuitee
K
kensuke • solo_traveller • jp
10
2026-07-03 • via Nuitee
N
Naohiro • solo_traveller • jp
3
シャワーがしょぼしょぼ
Pros:

駅に近い

Cons:

水がちょろちょろとしか出ない。朝食が別料金だが、予約の時はついているように見える。
部屋が日中でも薄暗い。窓が隣のビルと隣接して圧迫感ある

2026-07-01 • via Nuitee
S
SHOKI • solo_traveller • jp
8
Pros:

スタッフがとても丁寧な対応
部屋は少し古いが値段からしたらかなりお得なホテル

2026-06-30 • via Nuitee
Y
yansheng • extended_group • tw
10
2026-06-29 • via Nuitee
S
Shinichi • solo_traveller • jp
8
2026-06-28 • via Nuitee
N
narita • solo_traveller • jp
6
2026-06-26 • via Nuitee
荒井 • solo_traveller • jp
8
2026-06-25 • via Nuitee
L
Lala • solo_traveller • jp
7
2026-06-25 • via Nuitee
吉田 • solo_traveller • jp
4
Pros:

駅から近い

Cons:

テレビがつかない
エアコンが調節できない

2026-06-23 • via Nuitee
P
Paul • couple • gb
8
Good for short stay, comfortable clean and well priced.,
Pros:

Convenient to train station, access to Nagoya.

Cons:

Nothing

2026-06-20 • via Nuitee
T
TAKAZUMI • solo_traveller • jp
8
良かった
Pros:

ロケーションが良かった
ベッドルームが良かった

Cons:

特になし

2026-06-17 • via Nuitee
M
Margarida • solo_traveller • pt
9
2026-06-17 • via Nuitee
M
Mutsumi • solo_traveller • jp
7
2026-06-17 • via Nuitee
藤田 • solo_traveller • jp
10
2026-06-16 • via Nuitee
Y
Yoshida • solo_traveller • jp
7
Pros:

まぁまぁきれいだった

Cons:

エレベーター🛗がなかなか来なくて暫く待っていた(チェックアウト後の清掃と時間帯が重なった）

2026-06-15 • via Nuitee
Y
YUKI • solo_traveller • jp
6
2026-06-14 • via Nuitee
T
Takayo • couple • jp
3
Pros:

新幹線口に近い！
お値段がいい！

Cons:

深夜にうるさい😭
1時過ぎても、お喋りが聞こえたり、シャワーの音が聞こえる😭
扉の開け閉めの音が気になる

2026-06-12 • via Nuitee
Y
Yugo • solo_traveller • jp
8
2026-06-11 • via Nuitee
Y
Yosuke • solo_traveller • jp
8
お得感があるホテル
Pros:

回りに食事をするお店が立ち並んでいるので、食事には困らない。
部屋のスペースは、少し広めであり、値段の割にはお得感がありました。

Cons:

エアコンの温度調整は出来ず、風量調整のみでした。
ウォシュレットですが便座ヒーティングが無かったので、あれば、助かります。

2026-06-11 • via Nuitee