Smile Hotel Nagoya Shinkansenguchi

Hotels
7.6 (2475 reviews)
Nakamura-ku Tsubakicho 21-20 , Nagoya , JP
+81 52-452-3355

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Cleanliness issues
Small room size and outdated facilities

Categories

Cleanliness
5.74
Several reviews mentioned significant cleanliness issues, particularly with bathrooms and overall maintenance.
Service
9.21
Guests appreciated the friendly and accommodating staff.
Location
9.25
The hotel is conveniently located near the railway station.
Room Quality
7.2
Rooms were described as small and somewhat outdated.
Amenities
6.73
Notably limited amenities and issues with cleanliness reduce the score.
Value for Money
6.69
Prices were perceived as high, especially given the cleanliness issues.
Food and Beverage
8.24
Breakfast was well-received in some reviews, though a few expressed disappointment.
Overall Experience
7.71
While there were positive aspects like location and service, cleanliness and room quality detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:19

Property Description

Central Location in Nagoya

Located in the heart of Nagoya, Smile Hotel Nagoya Shinkansenguchi offers convenience and accessibility to major attractions. Just 700 meters from Nagoya Station, guests can easily explore the city and visit nearby landmarks such as Oasis 21.

Comfortable Rooms with Modern Amenities

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Whether you're here for business or leisure, each room features a desk for your convenience and cozy bed linens for a good night's rest.

Friendly Service and Local Tips

Our dedicated reception staff is always ready to assist you and provide valuable tips to enhance your stay in Nagoya. From dining recommendations to must-see attractions, we are here to make your visit memorable.

Book your stay at Smile Hotel Nagoya Shinkansenguchi for a delightful experience in Nagoya.

Important information:

Please note that the elevator will be unavailable on January 19, 2026 and January 29, 2026, from 23:00 to 05:00. During this period, guests must use the stairs.

Please be informed that the entire building will experience a power outage due to annual electrical equipment inspection on the following date: June 18th (Thursday), 2:00 PM to 3:00 PM *Time may vary.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 2475 reviews
Cleanliness: 5.74
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 6.73
Value for Money: 6.69
Food and Beverage: 8.24
Overall Experience: 7.71
H
Hiroko • solo_traveller • jp
8
2026-09-18 • via Nuitee
T
tadayoshi • couple • jp
10
リーズナブル。
Pros:

やさしい。安い。

2026-09-17 • via Nuitee
Y
Yuko • solo_traveller • jp
10
2026-09-17 • via Nuitee
M
MAYUKA • solo_traveller • jp
7
名古屋最高また来たい
Pros:

綺麗で過ごしやすい

Cons:

私はあまりシャンプーなどの匂いが好きじゃない

2026-09-17 • via Nuitee
J
JHONG YU • extended_group • tw
10
Pros:

離車站近，環境政界不錯

2026-09-17 • via Nuitee
Y
YING • couple • cn
8
2026-09-15 • via Nuitee
K
kazuo • solo_traveller • jp
5
Pros:

駅から近くて便利なのに　リーズナブル

Cons:

レンジ室の天井　隅に　クモの巣あり！

2026-09-15 • via Nuitee
M
Mận • solo_traveller • jp
10
2026-09-13 • via Nuitee
Y
Yasuyuki • solo_traveller • jp
1
2026-09-13 • via Nuitee
N
NISIMURA • solo_traveller • jp
8
Pros:

ほどよく、よかったです。

Cons:

まあまあでしたので、別にありません。

2026-09-12 • via Nuitee
Q
Quimey • solo_traveller • ar
9
Pros:

Muy bueno

2026-09-11 • via Nuitee
D
Dhruv • solo_traveller • jp
9
2026-09-11 • via Nuitee
K
Katsuya • solo_traveller • jp
8
特に無い
Pros:

綺麗

Cons:

特に無い

2026-09-11 • via Nuitee
S
Samira • solo_traveller • au
10
Pros:

very very clean i was so impressed with how nice it was considering the price

Cons:

i wish there was drinking water available for the guests instead of bathroom tap water

2026-09-10 • via Nuitee
T
TOMIO • solo_traveller • jp
5
ちょっとがっかり。
Cons:

1️⃣当初テレビが見れず、手直しで良好、
2️⃣トイレウァッシュレが使えず。

2026-09-06 • via Nuitee
S
Sara Sofia • couple • pt
8
Bao solução para estadia curta em Nagoya
Pros:

Quarto confortável. Localização excelente.

2026-09-06 • via Nuitee
S
shu-R • solo_traveller • jp
6
Pros:

名古屋駅から近いこと。その割には安いこと。

Cons:

他のスマイルホテルに比べて少し古い気がする。室内の所々に年季を感じられる。また、シャワーの水圧がやけに強くてコントロールが難しかった。

2026-09-05 • via Nuitee
S
Sara Sofia • couple • pt
8
Boa escolha para uma estadia curta em Nagoya
Pros:

Boa localização. Quarto confortável.

Cons:

Funcionários, ainda que simpáticos, sabiam muito pouco de inglês, o que dificulta a comunicação básica para resolver questões ou tirar dúvidas.

2026-09-05 • via Nuitee
M
MIYUKI • solo_traveller • jp
10
アジア大会　ボランティアユニフォーム受取
Pros:

快適に過ごしやすい

Cons:

全くありません

2026-09-03 • via Nuitee
A
ALINE MIYAMOTO • solo_traveller • br
8
Pros:

Localização excelente, próximo da estaçao e das lojas de conveniência.

Cons:

Cama de Casal pequena e não tem água/bebedouro para os hospedes.

2026-08-31 • via Nuitee