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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Bar
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Facilities for disabled guests
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Snack bar
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Security alarm
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Happy hour
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Property Description
"ROW NYC returns with a renewed spirit and a front-row address in the heart of Times Square. Steps from Broadway, dining, shopping, and city landmarks, the hotel offers a comfortable place to land between every NYC moment. Reimagined guest rooms provide a modern reset after days of exploring, while Percy All Day brings coffee, cocktails, fresh local fare, and shareable bites together from morning to night. From early mornings to late nights, experience New York City exactly as it was meant to be: dynamic, connected, and unforgettable.
A flat-screen cable TV, and safe for a laptop are offered in each room at ROW NYC. Blackout curtains are also included. ROW NYC is a family and pet-friendly hotel.
Plenty of shops and dining are within walking distance of the hotel. Radio City Music Hall, Madison Square Garden, the Empire State Building, and Javits Convention Center are 15 minutes’ walk away."
Please note that pets will incur an additional charge of USD 100.
Please note that the property can only accommodate pets with a maximum weight of 22.6 kg or less.
Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of USD 500.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type: Revolving_door, regular
- Entrance Door Width: 90
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 10
- Room Max Guests Number: 4
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type: Revolving_door, regular
- Entrance Door Width: 90
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 10
- Room Max Guests Number: 4
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: Yes
- Noticeable Room Number: Yes
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: Yes
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: Yes
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: Yes
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 75
- Elderly Impaired Score: 75
- Electric Wheelchair Score: 75
- Hearing Impaired Score: 90
- Manual Wheelchair Score: 78
- Visually Impaired Score: 81
- Wheelchair Or Scooter Impaired Score: 75
Guest Reviews
Posizione ottima per girare manahattam. Abbiamo avuto un problema con la camera assegnata ma il personale subito ci ha cambiato camera.
Sconsiglio la camera 247 adibita alle persone con disabilità come detto la camera presentava vari problemi ma prontamente il personale ci ha cambiato stanza
It was very cozy and comforting to come back to after a long day exploring the city. The bed and pillows were AMAZING!!
The rooms were pretty small for the money we paid, but you don’t spend a ton of time in your room anyway. Our view was awful! We had a view of the inside of the back of the building and all the AC units. You couldn’t even see the sky.
location, and clean
The location was central to a lot of different food options. McDonalds, Shake shack, Chick Fil A, 🍕 and Port Authority
The hotel front desk failed to inform the morning staff that I paid for breakfast and each day of my stay we were asked to show proof. After we checked out is when they apologized for the mistake, and by that time it was to late.
Location and view
Overall, my hotel experience was amazing, and Yara at reception was especially kind and helpful.
Unfortunately, my experience with Sam at luggage storage was absolutely unacceptable. He was extremely rude, disrespectful, and unnecessarily aggressive. His very slow service caused me to miss the most important appointment of my life. He then raised his voice at me and my mother in front of other guests, and his aggressive tone and intimidating looks genuinely frightened both of us.
To make matters worse, he loudly demanded a tip from me twice in front of everyone, even after I clearly told him I had no cash. This was extremely embarrassing and completely inappropriate.
After asking about him, I was informed that this was not the first time he had treated guests in this manner. I strongly request that management investigate this incident and his behavior thoroughly, and I expect a response by email regarding the outcome of the investigation.
La stanza era dietro l’ascensore e c’era continuamente un rumore frastornante della cabina dell’ascensore che faceva su e giù
Localização. O metro logo à saída do hotel.
Restaurantes, cafés, tudo próximo.
A roupa de cama tinha um cheiro estranho e um aspeto como se estivesse a colar a pele.
- ubicación
- personal
- el suelo de moqueta puaj
- la habitación minúscula y lo peor daba a un patio interior exageradamente ruidoso de los aires y motores, no se podía dormir
- aire acondicionado impensable encenderlo porque se ponía a 120099 decibelios de ruido
- la ducha rota…
- viejo. Nada que ver con las fotos
Las habitaciones y el baño eran muy pequeños
Location, amenities, staff
Noticed blood drops on my pillow sheets. May have been dirty on my arrival.
location, vibe of the hotel
check in was awful. waited over 20 minutes on line to check in. hotel was noisy. lobby super crowded. now that I have checked out (over a week) I cannot get a receipt. I have called, left messages, and emailed. When I am placed on hold to speak to a manager I have been repeatedly hung up on. Would not stay here again and definitely not for work...as I can't get a receipt.
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