Walnut Creek Marriott

Hotels
•
Marriott Hotels & Resorts
8.2 (581 reviews)
2355 North Main Street , Walnut Creek , US
+1 925-934-2000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great restaurant
Good location
Cons:
Noise from dogs
High parking fees
Room size dissatisfaction

Categories

Cleanliness
7.45
The bathroom could have been cleaner and some areas were reported as dirty/moldy.
Service
8.95
The staff’s small touches made for an amazing stay, showing excellent customer service.
Location
8.95
Good location for walking to city center and close to everything.
Room Quality
7.45
Some rooms were considered too small and inadequate for a king-size bed.
Amenities
8.45
Good selection at the restaurant and comfortable overall, though some amenities could be improved.
Value for Money
7.45
Some guests felt rooms and parking were overpriced for the value received.
Food and Beverage
8.45
Breakfast at the restaurant was highly rated for quality and value.
Overall Experience
8.45
Overall, a pleasant stay with great staff, though some issues with cleanliness and pricing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:28

Property Description

Convenient Location
Situated in the heart of the vibrant East Bay, Walnut Creek Marriott is a pet-friendly hotel just a short distance from the majestic Mt. Diablo, offering the perfect blend of urban excitement and natural beauty.

Modern Amenities
Unwind in our heated outdoor pool, stay active in the state-of-the-art fitness center, and indulge in delectable cuisine at the on-site restaurant and bar, Atrio. Each room is thoughtfully equipped with a work desk, coffee/tea maker, and ironing facilities for your convenience.

Easy Accessibility
With a prime location just 2 blocks away from Walnut Creek BART Station and a quick drive to downtown San Francisco, Walnut Creek Marriott provides easy access to both local attractions and city excursions.

Experience comfort and convenience at Walnut Creek Marriott - book your stay now!

Important information:

Valet parking only for $30 per vehicle per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Location

Guest Reviews

8.2
Based on 581 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.45
I
Ina • couple • de
1
One of the Worst Hotel Stays I’ve Ever Had – Absolutely No Soundproofing
Pros:

The staff was nice

Cons:

One of the Worst Hotel Stays I’ve Ever Had – Absolutely No Soundproofing

I have never stayed at a hotel with such terrible soundproofing. You could hear every single footstep someone made in the hallway. It was basically as if our room door was wide open. You hear EVERYTHING.

This was honestly one of my worst hotel stays ever.

The room itself was okay, except for the fact that it clearly wasn’t thoroughly cleaned. For instance, swimming goggles were left under the bed by a previous guest. It makes you wonder what else was overlooked during cleaning, although that wasn’t even the biggest issue with our stay.

1. The 5:30 AM Alarm – A Complete Nightmare

Apparently, the previous guests had set the alarm clock in the room for 5:30 AM. We had no idea, as we never touched the alarm clock on the nightstand and it didn’t even cross my mind to check whether an alarm had been set.

At 5:30 in the morning, the alarm went off and practically gave me a heart attack. I had no idea what was making that noise or why.

Mind you, we are parents of a toddler who finally had a child-free weekend. We specifically wanted to sleep in, especially since checkout wasn’t until noon.

The fact that housekeeping or whoever is responsible for preparing the room didn’t reset or check the alarm clock is completely unacceptable.

2. Absolutely Horrible Soundproofing

I have never been in a hotel with such thin walls, doors, and windows.

At 7 AM, children were shouting, running up and down the hallway, and kicking doors. We booked a room at the Marriott, not a summer camp.

I was not expecting that at all.

You can hear every single thing happening in the hallway outside your door. Every footstep. Every conversation. Every noise.

The soundproofing is practically nonexistent, and it completely ruined our stay.

3. No Access to Fresh Air

It was also very disappointing to discover that the window in our room could not be opened at all.

2026-09-14 • via Nuitee
F
Francisca • couple • us
10
2026-09-13 • via Nuitee
P
Polanco • solo_traveller • us
5
2026-09-09 • via Nuitee
C
Colin • solo_traveller • us
10
Pros:

Walking distance from the Retro club we went to, and restaurants. The staff was awesome and very helpful.

Cons:

The road construction, but that's not their fault.

2026-09-02 • via Nuitee
S
Sheila • couple • us
10
Pros:

Everyone was very nice and helpful

2026-08-27 • via Nuitee
A
ARNAUD • extended_group • fr
8
2026-08-24 • via Nuitee
A
ARNAUD • extended_group • fr
8
2026-08-24 • via Nuitee
E
Eliazar • couple • us
10
2026-08-24 • via Nuitee
F
Flash • couple • us
9
2026-08-21 • via Nuitee
N
Niloufar • couple • us
5
2026-08-12 • via Nuitee
L
Lori • couple • us
10
2026-08-11 • via Nuitee
S
Stefan • family_with_children • us
8
Enjoyed our stay with family in multiple rooms
Pros:

Room was excellent.

Cons:

Lobby furniture seemed dirty. Shared closet/bathroom door is ridiculous. Dim hallway lighting. Valet team needs more staff during rush.

2026-08-10 • via Nuitee
S
Safraaz • couple • us
10
An
Pros:

An

Cons:

An

2026-08-03 • via Nuitee
P
Patrick • couple • us
10
It was a great stay
Pros:

Great

Cons:

Nothing

2026-07-22 • via Nuitee
D
Devon • solo_traveller • us
10
2026-07-16 • via Nuitee
J
jeff • couple • us
4
I was put in a room that had a window to the atrium and backed up to the elevator. It was very noisy most of the night.
Pros:

Location

Cons:

Noisy , no table, light or plug on one side of the bed.

2026-07-15 • via Nuitee
R
Richard • family_with_children • us
5
2026-07-07 • via Nuitee
L
Latham • couple • us
8
2026-07-06 • via Nuitee
L
Leah • family_with_children • us
2
Won't use booking.com again. Won't stay at the hotel again.
Pros:

Rooms were clean.

Cons:

Booking.com and hotel offerings didn't match. I paid for continental breakfast through booking, the hotel said they didn't see that on my reservation. Still had to pay $35/day for parking.
Room didn't have toilet paper. Had to call and ask for it. It never came.i chased down a cleaning lady in the hall to get some.

2026-06-29 • via Nuitee
M
Margarita • family_with_children • us
10
great stay!
Pros:

It was all great overall, had a great experience with front desk "James" very helpful and accommodating. James got us early check in so we can get ready for my nephews wedding ceremony.

Cons:

no complimentary breakfast. lol

2026-06-29 • via Nuitee