Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Hotels
•
Red Roof PLUS
6.8 (2127 reviews)
1011 East Houston Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Cons:
Parking fees
Unfriendly staff
Lack of amenities

Categories

Cleanliness
5.26
Some reviews mentioned unclean rooms and inadequate cleanliness in the bathrooms.
Service
7.73
Mixed reviews on service, with specific mention of unfriendly staff.
Location
8.77
Multiple reviews praised the excellent location, close to the Alamo and Riverwalk.
Room Quality
6.22
Reviews noted maintenance issues with amenities like the AC and the coffee maker.
Amenities
5.75
Lack of microwaves, refrigerators, and complaints about parking fees affected the rating.
Value for Money
6.21
Concerns about extra fees for parking and overall value were mentioned.
Food and Beverage
7.26
Absence of breakfast options mentioned by guests; however, no major complaints.
Overall Experience
7.23
Overall positive feedback on location and cleanliness but noted issues with pricing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:58

Property Description

Convenient Location
Situated in downtown San Antonio, Red Roof PLUS+ is a short stroll from the iconic Alamo and Riverwalk.

Modern Amenities
Enjoy a comfortable stay with free WiFi, flat-screen TVs, and coffee facilities in every room.

Relaxing Facilities
Unwind by the outdoor pool or explore nearby attractions like the Alamo Dome and Henry B. Gonzalez Convention Center.

Experience the best of San Antonio at Red Roof PLUS+ San Antonio Downtown - Riverwalk. Book now for a memorable stay!

Important information:

Guest must be 18 years old to check in.

Valid ID is required at check in.

There is a nightly parking fee per vehicle per night with unlimited entry/exit privileges.

The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details.

A well-behaved domestic pet (cat or dog) stays free! Pets must be declared at check-in. Up to 2 pets are allowed per room.

Pet $15/night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

6.8
Based on 2127 reviews
Cleanliness: 5.26
Service: 7.73
Location: 8.77
Room Quality: 6.22
Amenities: 5.75
Value for Money: 6.21
Food and Beverage: 7.26
Overall Experience: 7.23
M
monica • couple • us
1
Staff was rude, Jesus was very obnoxious.
2026-05-23 • via Nuitee
C
Cezar • couple • us
10
Pros:

Location, location, location!!!!! Plenty of parking.

2026-05-22 • via Nuitee
R
RAHIMI GHOORADEL • solo_traveller • us
7
2026-05-22 • via Nuitee
M
marcos • solo_traveller • br
10
Otimo hotel com excelente localizacao
Pros:

Localizacal, conforto, tamanho do quarto

Cons:

Pagar pelo estacionamento

2026-05-22 • via Nuitee
R
Ricardo • solo_traveller • us
2
Pros:

No breakfast was offered, location was not good.

Cons:

Fees for checking in early are ridiculous and additional parking fees. Will not stay there again

2026-05-21 • via Nuitee
R
Richard • couple • us
10
Good time
Pros:

Everything

2026-05-21 • via Nuitee
C
Claudia • couple • us
10
2026-05-19 • via Nuitee
C
Cherokee • couple • nz
6
Good value and close to attractions but if you depend on wifi this may not be where you want to stay
Pros:

The location was within easy walking distance to the trolley stop and the riverwalk.

Cons:

There was very little wifi in the room. We had to go sit downstairs to get a decent signal.

2026-05-19 • via Nuitee
F
Felicia • solo_traveller • us
10
2026-05-19 • via Nuitee
J
Jose • solo_traveller • us
5
Cons:

They advertise on the Riverwalk and it like 5 city blocks from it.

2026-05-18 • via Nuitee
R
Raymond • couple • us
10
Definitely a fun time and stay
Pros:

Location

Cons:

Everything was great. No complaints

2026-05-18 • via Nuitee
R
Rhonda • solo_traveller • us
10
2026-05-18 • via Nuitee
J
joe • couple • us
4
Never again
Pros:

Location

Cons:

Charges on parking and 25 dollars if u wanted to check in early

2026-05-18 • via Nuitee
J
Juarez • family_with_children • us
5
I think I'm ready to stay by the river, thank you Guys.
Pros:

Great customer service

Cons:

Rooms are tiny, no microwave or mini fridge.

2026-05-18 • via Nuitee
M
Marcus • couple • us
4
Won’t stay there again.
Pros:

Price

Cons:

Vehicle was towed even though I purchased parking and the placard was on the dashboard.

2026-05-18 • via Nuitee
M
Martinez Ávila • couple • us
8
2026-05-18 • via Nuitee
J
Josie • solo_traveller • us
10
Loved it
2026-05-17 • via Nuitee
Y
Youngblood • solo_traveller • us
8
Pros:

Friendliness of staff

Cons:

No continental breakfast let me send a phone

2026-05-16 • via Nuitee
R
Ricardo • solo_traveller • us
7
Pros:

How close it was to the riverwalk

Cons:

There was no fridge and microwave in the room and the parking was not free

2026-05-16 • via Nuitee
R
Rolando • family_with_children • us
10
Perfect
Pros:

The manager was able to help with the issue that arised at hand and was very helpful and courteous and accommodating. I think she deserves a raise

2026-05-16 • via Nuitee