Sheraton Istanbul Atakoy Hotel

Hotels
•
Sheraton
8.9 (3292 reviews)
Rauf Orbay Caddesi Sahilyolu, No:10, Bakirkoy , Istanbul , TR
+90 212 413 06 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good atmosphere
Comfortable stay
Cons:
Cleaning issues
Value for money concerns

Categories

Cleanliness
8.26
Several reviews mentioned issues with cleanliness and general maintenance.
Service
10
Numerous reviews praised the staff and service, highlighting their kindness and professionalism.
Location
8.73
Mentioned as being a bit far from the city center, but accessibility is good.
Room Quality
8.77
Room quality received mixed feedback, with some stating it was outdated and needing maintenance.
Amenities
9.22
Generally positive mentions of amenities, although some lacked personal care items.
Value for Money
7.75
Critiques on the price point versus quality, noted as not fully justifying the cost.
Food and Beverage
8.71
Breakfast selections were noted; some found them limited.
Overall Experience
9.76
Overall experiences were mostly positive with repeat visits referenced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:36

Property Description

Luxurious Accommodation and Stunning Views

Spa Facilities and Culinary Delights

Relaxation and Entertainment for All

Experience the ultimate blend of luxury and comfort at Sheraton Istanbul Atakoy Hotel. Indulge in rejuvenating spa treatments, savor exquisite cuisine, and unwind by the pools overlooking the Marmara Sea. With a range of amenities and activities, including live music nights and children's play parks, every moment is crafted for your relaxation and enjoyment. Book now to elevate your Istanbul experience at this exceptional seaside retreat.

Important information:

Please note that dinner includes a 3-course set menu.

Please, note that Sheraton Istanbul Atakoy Hotel does not provide free shuttle services to city center.

Guests are kindly requested to show the credit card used for reservation upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Sep 20, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.9
Based on 3292 reviews
Cleanliness: 8.26
Service: 10
Location: 8.73
Room Quality: 8.77
Amenities: 9.22
Value for Money: 7.75
Food and Beverage: 8.71
Overall Experience: 9.76
A
Ali Emre • solo_traveller • ae
8
Pros:

convenience, cleanness, stuff

Cons:

wifi, missing items in the room like toothbrush, toothpaste, comb

2026-09-19 • via Nuitee
M
Mohammed • family_with_children • sa
10
The receptionist, Ipek Gunduz, is wonderful and cheerful; she has a kind personality and treats customers very politely.
Pros:

The receptionist, Ipek Gunduz, is wonderful and cheerful; she has a kind personality and treats customers very politely. She is also very cooperative, and all the hotel staff are friendly as well.

2026-09-19 • via Nuitee
N
Nezar • family_with_children • iq
10
Pros:

The stay was good thank you to Melih and Ella. We liked the room

2026-09-19 • via Nuitee
S
Sevil • couple • bg
10
2026-09-19 • via Nuitee
M
Mohammed • couple • ae
9
يستحق الزياره
Pros:

نظيف وجميل

Cons:

الإنترنت ضعيف جداً

2026-09-19 • via Nuitee
D
Dagmara • couple • gb
8
Pros:

Nice views and friendly staff. If there are any concerns, lovely day front desk manager would sort it for us.

Cons:

A little dated gym

2026-09-18 • via Nuitee
Таисия 73 • solo_traveller • ru
10
Одно из любимых мест в Стамбуле.
Pros:

Просторный номер, вид из окна потрясающий, есть все принадлежности от халата до зубной щетки, у открытого бассейна лежаки всегда свободны, завтрак разнообразный , так и не удалось все попробовать( есть повод вернуться) . Ну и отдельно хочеться сказать про персонал, столько внимания мы не получали нигде, любые желания учитывались, уборка номера ежедневно и ненавязчиво, мы даже не понимали когда они успевали убираться, все очень дружелюбны, в этом отеле я чувствовала себя в полной безопасности. Надеюсь снова стать гостем этого отеля.( Будете в отеле обязательно попробуйте десерт "Сан-Себастьян" в кафе на первом этажа, у меня это одно из самых ярких вкусовых воспоминаний из Стамбула.

Cons:

Мало дней были в отеле, в следующий раз надо жить подольше.

2026-09-18 • via Nuitee
A
Ahmet • couple • de
1
Maddi ve manevi olarak Mağdur olduk.
Pros:

Booking rez üzerinden ödeme yapıp tesise vardık.içeriğini ve anlamını sebebini bilemediğimiz sebepten ten dolayı konaklamayı ve rezervasyonu İptal ettiler. Madem böyle bi durum var idi ise önceden haberimizin olması bilgilendirilmiş olmamız ve booking üzerinden rez. yapmamaları lazımdı. Tesis Hem rezervasyon yaptırıp ödemeyi alıp ve Sonrasında otel ve odamız hakkında bilgiler verip konaklama esnasında bavullarlarla içeri girdikten sonra iptal etmeleri tamamen bi yönetim eksikliği ve basiretsizlik. Alanen maddi manevi olarak Mağdur olduk. İş programlarımız iptal oldu.

Cons:

Booking com. üzerinden rezervasyon ve ödeme yapıp tesise vardık.İçeriğini ve sebebini bilemediğimiz durumdan dolayı konaklamayı ve rezervasyonu İptal ettiler. Madem böyle bi durum var idi ise önceden haberimizin olması bilgilendirilmiş olmamız ve booking üzerinden rez. yapmamaları lazımdı. Tesis Hem rezervasyon yaptırıp ödemeyi alıp ve Sonrasında otel ve odamız hakkında bilgiler verip konaklama esnasında bavullarlarla içeri girdikten sonra iptal etmeleri tamamen bi yönetim eksikliği ve basiretsizlik. Alanen maddi manevi olarak Mağdur olduk. İş programlarımız iptal oldu.

2026-09-16 • via Nuitee
A
Alper • couple • se
9
Mycket trevlig vistelse
Pros:

Personalen var riktigt tillmötesgående och rummet samt alla gemensamma ytor kändes rena och fräscha. Trots att det är ett av det äldre hotellen i Istanbul så kändes det väldigt modernt.

2026-09-16 • via Nuitee
K
Krayem • couple • us
10
Ipek is the greatest!
Pros:

The service was great! Especially ipek helped us a lot. When we first told her we were on honeymoon she gave us the best room and a complimentary breakfast too!

Cons:

Everything was great and clean

2026-09-16 • via Nuitee
H
Hakan • couple • nl
10
Pros:

Alles was perfect

2026-09-15 • via Nuitee
M
Merko • couple • de
10
Pros:

Alles soweit sehr gut. Super Personal, das Hotel ist aber in die Jahre gekommen. Front Manger Herr Mert - Findet für jede Herausforderung eine super Lösung.

Er ist alleine den Aufenthalt wert.

Die Kollegin hat ebenfalls eine super Check out gemacht. Frau Iksk?

Cons:

Das Hotel musste systematisch per Smart reparier vielleicht einen Haus internen klein Reparaturservice einstellen um permanent alles instand zu halten.

2026-09-15 • via Nuitee
I
Iulia • solo_traveller • ru
7
Pros:

Отличные завтраки, чистый бассейн, шикарный холл

Cons:

Не убрались без напоминания в номере, сославшись на то, что в программе отметка «не беспокоить», хотя ничего подобного мы не заявляли и не вывешивали

2026-09-15 • via Nuitee
A
ABDUL SHAKOOR NAIM DAWOUD • family_with_children • ps
5
2026-09-15 • via Nuitee
V
Vladislav • couple • ru
10
Pros:

Ipek is the best person thank you she and mr mert made my day

2026-09-14 • via Nuitee
M
Mohamed A • couple • tr
10
A relaxing family weekend by the Marmara Sea, with a beautiful view, excellent breakfast and the level of service you ex
Pros:

We came here for a short family weekend getaway, and Ataköy turned out to be a great choice for that. Our room had a beautiful view over the Marmara Sea, and waking up to that view really gave the stay a different feeling from being in the middle of busy Istanbul. The room was very clean, comfortable and well maintained — basically what you expect when you book a Sheraton.

The staff were excellent throughout our stay: friendly, professional and helpful without being overbearing. The location also worked very well for us, with the marina and Bakırköy nearby, while the hotel itself still feels quite relaxed and removed from the city rush.

Breakfast was another highlight. Turkish hotel breakfasts are usually hard to beat, and this one did not disappoint — plenty of choice, good quality and something for everyone in the family. Overall, a very easy and enjoyable family weekend.

Cons:

Honestly, nothing significant enough to complain about. For the kind of weekend stay we wanted, the hotel delivered exactly what we expected.

2026-09-14 • via Nuitee
T
Taff1 • family_with_children • ee
9
A very positive experience and a hotel we would gladly return to.
Pros:

We booked this hotel at the very last minute after leaving the nearby Crowne Plaza Florya within two hours due to a very disappointing experience there.
Against that background, Sheraton Istanbul Atakoy turned out to be close to ideal.
From the first moment, the atmosphere was completely different: warm, friendly, polite and genuinely respectful service. The staff made us feel welcome, and the housekeeping team was attentive and did an excellent job.
The location is very good, with plenty of sunshine, beautiful views and a relaxed atmosphere. We also enjoyed the food very much.
What impressed us most was the feeling that guests are actually valued and treated with care and respect.
After such a difficult start to our trip, this hotel completely changed the mood of our stay for the better.

2026-09-14 • via Nuitee
D
Dior • couple • nz
9
Pros:

Pool area, breakfast, comfy beds

Cons:

A little outdated for money’s worth in today’s hotel industry.

2026-09-14 • via Nuitee
Наталья • extended_group • sg
10
2026-09-14 • via Nuitee
B
Babazhanova • couple • kz
10
Pros:

Ipek made my day thank you ms ipek I will definitely come back

2026-09-14 • via Nuitee