Hyatt Regency Merida Hotel

Hotels
•
Hyatt Hotels
8.8 (164 reviews)
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000 , Mérida , MX
52-99-99421234

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Cramped room sizes
High breakfast prices
Damp smell in areas
Food quality inconsistency at restaurants

Categories

Cleanliness
8.54
General positive sentiment, but some mentions of dampness and cramped quarters.
Service
9.21
Staff consistently friendly, attentive, and helpful throughout the stay.
Location
9.25
Great location, close to main streets and attractions.
Room Quality
8.7
Large suites, but some rooms described as cramped.
Amenities
8.73
Good amenities including pool and gym; mention of improvement needed in restaurant quality.
Value for Money
8.69
Overall good value, but breakfast pricing noted as high.
Food and Beverage
8.24
Mixed reviews; breakfast had room for improvement, dining experience reported as inconsistent.
Overall Experience
9.01
Enjoyable stay, great service and location despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:41

Property Description

Welcome to the Hyatt Regency Mérida, where contemporary luxury meets vibrant local culture.

Recreational Amenities: Dive into relaxation with our outdoor pool or break a sweat at our fully-equipped fitness center. Unwind and mingle with fellow guests at our daily complimentary reception, making your stay both enjoyable and social.

Dining Delights: Savor exquisite cuisine at Peregrina Bistro, one of our two on-site restaurants, or enjoy 24-hour room service for a cozy night in. For coffee lovers, our café offers delightful snacks and beverages, ensuring you’re fueled for daily adventures.

Business & Event Spaces: Planning a special event? With over 9,000 square feet of versatile meeting space and a dedicated business center, we are perfectly equipped to host conferences and gatherings of all sizes.

Don’t miss out on the perfect blend of comfort and convenience. Book your stay with us today!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.8
Based on 164 reviews
Cleanliness: 8.54
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 9.01
J
Jean-Henri • solo_traveller • fr
8
Pros:

Le confort

Cons:

Offre de restaurants très limitée
Bar dans le hall pas très agréable : dans un hôtel de ce niveau on aimerait trouver un véritable espace réservé au bar

2026-05-28 • via Nuitee
I
Israel Felipe • couple • mx
10
2026-05-20 • via Nuitee
B
Ben • solo_traveller • pa
8
Pros:

todo bien

Cons:

no hay quejas

2026-05-14 • via Nuitee
C
Cristina • extended_group • mx
4
Dissapointed/decepcionada
Pros:

Alberca y cama muy bien

Cons:

Muchas areas de oportunidad, dos lavamanos nada prácticos, en el baño no hay donde colgar o poner ropa, solo 1 gancho para 1 toalla. Si la reservacion es para 3 personas, pongan 3 vasos, 3 tazas, 3 toallas y no tener que pedirlo. La ubicación entre cama y mesita de noche incomoda. El personal de recepción deficiente en la información. La verdad el standard muy por debajo de un hyatt.

2026-05-11 • via Nuitee
A
Alex • solo_traveller • au
4
2026-05-09 • via Nuitee
H
Harmony • extended_group • ca
6
Highly convenient location. Nice to have a gym. Food and coffee were not great. Kind staff.
Pros:

The facilities were great, but I was given extremely substandard coffee at the café. While the restaurants had a beautiful ambience, the food was a disappointment, especially for the prices we paid. The breakfast buffet had a wonderful spread, but the service needed improvement. We waited 30 minutes for our menus and another 20 minutes for our coffee.

Cons:

See above

2026-05-06 • via Nuitee
A
Alexander • couple • de
7
2026-05-03 • via Nuitee
W
William • couple • us
10
2026-04-27 • via Nuitee
G
GISELE • solo_traveller • mx
7
For a Hyatt Regency I was expecting a bit more.
Pros:

The location is good. Just a few minutes walk from Paseo Montejo. There is a small shopping center, Paseo 60, 5 min away as well.

Cons:

Facilities are old.

2026-04-21 • via Nuitee
A
Andreina • solo_traveller • ve
10
2026-04-20 • via Nuitee
V
Vitalii Fil • solo_traveller • mx
1
2026-04-20 • via Nuitee
P
Pablo • family_with_children • mx
8
Pros:

Muy cómodo

Cons:

Todo bien

2026-04-09 • via Nuitee
F
Fernando • couple • mx
10
2026-04-07 • via Nuitee
• couple • mx
9
2026-04-06 • via Nuitee
A
Alex • couple • mx
1
Not worth the price or the rating researched
Pros:

Location

Cons:

Service, cleanliness, quietness

2026-04-02 • via Nuitee
M
Mohit • extended_group • bz
10
2026-04-02 • via Nuitee
E
Edgar Gerardo • couple • mx
9
Excelente ubicación , el hotel muy bonito , habitaciones amplias , todo excelente
2026-04-01 • via Nuitee
E
Erika • extended_group • us
8
Pros:

Location

Cons:

Pool

2026-03-26 • via Nuitee
A
AGUSTIN • family_with_children • mx
1
Pobre
Cons:

Me pareció terrible que la tina se inundara, me parece asqueroso. También la regadera tenía muy poca presión y la limpieza del cuarto no es exhaustiva, deja mucho que desear

2026-03-16 • via Nuitee
V
Vargas Catzin • family_with_children • mx
9
2026-03-16 • via Nuitee