Hotel Grand Chancellor Launceston

Hotels
8.3 (9690 reviews)
29 Cameron Street , Launceston , au
+61 3 6334 3434

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Golfing on site
Internet access
Wine release events
Reception hall
Japanese garden
Secured parking
See all facilities

Review Highlights

Pros:
Excellent central location / walking distance to shops and attractions
Comfortable, large beds and spacious rooms
Friendly, polite and helpful staff
Clean rooms and good supplied toiletries
Good lobby bar and buffet variety
Smooth check-in and helpful luggage storage
Building has character / attractive lobby
Rooms generally spacious
Cons:
Some areas and bathrooms feel outdated and in need of renovation
Parking is extra, limited and can be difficult for large vehicles
No spa/pool despite some expectations
Occasional corridor noise (e.g., near lifts) disturbing early morning sleep
Carpets in hallways reported as worn/untidy
Limited in-room storage for longer stays
Breakfast described as simple by some; issues with egg preparation
Restaurant menu had criticisms from a few guests

Categories

Cleanliness
8.5
Multiple reviewers noted clean, large rooms and excellent supplied toiletries; minor issues mentioned with carpets in hallways and some worn areas.
Service
8.8
Staff repeatedly described as friendly, polite and helpful; check-in/reception noted as smooth and luggage storage appreciated.
Location
9.2
Consistently praised — central, within walking distance to shops, attractions and river/park; frequent positive location comments.
Room Quality
8.3
Rooms described as spacious with very comfortable beds, but some rooms feel dated, limited storage and occasional noise issues (near lifts) reported.
Amenities
7.7
Amenities mixed: good toiletries, buffet and luggage storage noted, but parking is extra/limited and some guests expected a pool/spa; some areas need updating.
Value for Money
7.6
Mixed perceptions — several guests called it good value for short stays, while others felt it could be expensive long-term and complained about extra parking charges.
Food and Beverage
7.8
Bar and buffet received positive mentions and reasonable prices, but breakfast offerings were described as simple by some and there were a few complaints about menu/egg preparation.
Overall Experience
8.5
Overall positive stay: many guests described it as comfortable and convenient, a great base in town, with authentic building/lobby appeal despite some dated elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-12 15:32

Property Description

Luxurious Accommodation

Hotel Grand Chancellor Launceston offers 165 elegantly-appointed rooms with private bathrooms and complimentary tea/coffee making facilities. Stay connected with WiFi access during your stay.

Convenient Facilities

Enjoy the convenience of on-site amenities including a restaurant, bar, room service, beauty salon, and gift store at Grand Chancellor Launceston.

Ideal Location for Exploration

Located in the town centre, our hotel is the perfect base to discover Launceston and nearby attractions like Cataract Gorge and Tamar Valley wine country.

Experience comfort and convenience at Hotel Grand Chancellor Launceston. Book your stay now!

Important information:

Please note that there is a 1.4% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.2% charge when you pay with a Diners Club credit card.
Please note that there is a 3.11% charge when you pay with an American Express.
Please note there is a 3.05% charge when you pay with a JCB credit card.

Please note that there is a 1.76% charge when you pay with a China Union credit card.

Please note that this property requires a pre authorization upon check-in to cover any incidental charges.
Pre authorization amount varies according to payment method presented (credit card, debit card and EFTPOS).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LST

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 9690 reviews
Cleanliness: 8.5
Service: 8.8
Location: 9.2
Room Quality: 8.3
Amenities: 7.7
Value for Money: 7.6
Food and Beverage: 7.8
Overall Experience: 8.5
D
DEnby • solo_traveller • au
10
Pros:

Excellent service

Cons:

Nothing to dislike

2026-08-29 • via Nuitee
G
Gary • couple • au
9
Good location good value
Pros:

Close to city centre

Cons:

Pay for parking

2026-08-29 • via Nuitee
T
Tim • couple • au
9
2026-08-29 • via Nuitee
M
Macarena • solo_traveller • cl
7
2026-08-29 • via Nuitee
J
Jason • extended_group • au
9
2026-08-29 • via Nuitee
C
Carmel • solo_traveller • au
10
Pros:

Absolutely perfect

Cons:

NIL

2026-08-29 • via Nuitee
K
Karmen • couple • au
9
2026-08-29 • via Nuitee
D
David • solo_traveller • au
8
Relaxing
Pros:

Great location, friendly staff and a nice atmosphere

2026-08-28 • via Nuitee
D
Debbie • couple • au
10
We had an amazing experience here and would highly recommend this venue to stay in Launceston.
Pros:

Clean , staff , atmosphere and the rooms

Cons:

Nothing

2026-08-28 • via Nuitee
V
Violeta • family_with_children • au
10
Great location, close to everything and within walking distance. The staff were polite and helpful, the rooms were very
Pros:

We had a wonderful stay at this hotel. The location was fantastic, close to everything and within easy walking distance of shops, restaurants and attractions. The staff were very polite, friendly and helpful, always making us feel welcome. Our room was very comfortable and had everything we needed. We would definitely stay here again and highly recommend this hotel!

Cons:

Everyone and everything else was great

2026-08-28 • via Nuitee
N
nicola • couple • au
8
Good location, clean, lovely building
Pros:

Good location, clean, lovely building

Cons:

Bed was a little hard, a bit dated but very clean and well kept

2026-08-28 • via Nuitee
B
Boby • family_with_children • au
10
2026-08-28 • via Nuitee
M
Mark • couple • au
10
Pros:

Location, was very peaceful

2026-08-27 • via Nuitee
P
Paris B • solo_traveller • au
10
Pros:

Very convenient location, we really enjoyed the restaurant, rooms, and a bonus was the Harvest markets being across the road and being able to support some local vendors.

Cons:

Car parking was very awkward. Once we parked upon arriving we didnt want to risk moving our car and loosing the spot, so felt very restricted there.

2026-08-27 • via Nuitee
M
Mark • family_with_children • au
3
Great location. Horrible duty Manager
Pros:

Location

Cons:

Let down by the rude duty manager.
He just handed me my keycard.
No have a good stay. Not informing me of anything. When I asked where the lifts were and what floor I was in he looked annoyed.

2026-08-27 • via Nuitee
R
ROGER • couple • au
7
We stay there because it’s close to everything
Pros:

Central

Cons:

It’ all good

2026-08-27 • via Nuitee
D
Darryl • solo_traveller • au
8
2026-08-27 • via Nuitee
C
Conganige Chalana • family_with_children • au
10
Good
Pros:

Location is great. Communication was prompt on what to expect. Helpful staff. Quite and clean rooms

Cons:

None

2026-08-27 • via Nuitee
M
Mark • couple • au
6
2026-08-27 • via Nuitee
S
Sharon • family_with_children • au
10
Really enjoyed our stay. Staff were friendly, professional and helpful. Lovely well appointed rooms.
2026-08-26 • via Nuitee