Promenade Inn & Suites Oceanfront

Hotels
6.3 (1570 reviews)
30 North Prom , Seaside , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent oceanfront location and views
Friendly, attentive staff (room upgrades noted)
Pool praised (some guests called it amazing / 24-hour)
Easy parking and good access to restaurants/shops
On-site restaurant (Mo's) and hotel-provided fresh coffee
Cons:
Poor cleanliness in some rooms/common areas (odors, flies, fish smell)
Uncomfortable/very firm beds and thin bedding
Broken furniture, noisy rooms and terrible soundproofing
Hot tub/spa/pool often inoperative or affected by construction
Booking/room assignment issues (promised oceanfront replaced by parking-lot view) and perception of poor value

Categories

Cleanliness
4.5
Multiple reviews report strong negative cleanliness issues: persistent odors, flies, fish smell in common areas, reports of nastiness, broken/dirty furniture and thin/soiled bedding in some rooms.
Service
8.5
Frequent positive mentions of staff: friendly, upgraded anniversary room, exceptional service in several reviews; some front-desk/resolution helped guests when rooms were reassigned.
Location
9
Consistently praised: oceanfront views, right on the beach, easy access to restaurants/shops and easy parking — location is a major strength.
Room Quality
4.8
Mixed-to-negative room quality: reports of uncomfortable/very firm mattresses, noisy rooms/poor soundproofing, broken furniture, claustrophobic or stuffy rooms, occasional clean/cozy comments but many problems noted.
Amenities
5.5
Amenities are mixed: pool is praised (some call it amazing and 24-hour) and on-site restaurant is positive, but hot tub/spa/pool were often inoperative or under construction, elevator slow, in-room coffee makers broken.
Value for Money
4
Several guests explicitly call the hotel overpriced or 'not worth it', mention paying extra for promised oceanfront rooms due to booking errors — overall poor perceived value.
Food and Beverage
7
Generally positive mentions: on-site Mo's restaurant noted, hotel-provided fresh coffee and cream options; some negative notes about broken in-room coffee makers but on-site offerings are favorable.
Overall Experience
7.1
Overall mixed experience: many positives around location and staff but offset by cleanliness, room comfort, construction/noise and broken amenities; stays range from great to very poor depending on room/expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:51

Property Description

Indoor Swimming Pool & Free Wi-Fi
On-Site Restaurant with Fresh Seafood
Fitness Center & Business Center

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

This is a dogs-only property. A maximum of 2 dogs per reservation are permitted. Additional charges apply. Please contact hotel directly for more information.

Late check-out: Mon-Fri 11am-1pm = $20 / Sat & Sun 11am-1pm = $35.
Early check-in: Sun-Thurs 12pm-4pm = $20 / Fri & Sat 12pm-2pm=$40 / 2pm-4pm = $30.

Exterior Renovations:
Exterior renovations are being completed at this time and work will take place from 8:00 am to 6:00 pm each day. Work will occur with as little impact to our guests as possible; however, some noise and activity will be noticeable. We appreciate your understanding as we enhance our property to better serve you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Guest Reviews

6.3
Based on 1570 reviews
Cleanliness: 4.5
Service: 8.5
Location: 9
Room Quality: 4.8
Amenities: 5.5
Value for Money: 4
Food and Beverage: 7
Overall Experience: 7.1
B
Bradley • couple • us
10
Pros:

Excellent service

2026-08-24 • via Nuitee
Y
Yailyin • solo_traveller • us
10
All very good
Pros:

The installation is very comfortable and clean

Cons:

I would like the jacuzzi to work

2026-08-18 • via Nuitee
C
Caitlin • couple • us
5
Good enough but not great.
Pros:

The staff was super nice.

Cons:

I didn’t get the upgrade to my room that I paid for, the room we did get was so tiny and right next to everything noisy, there was a washer and dryer out side our door, the elevator and the construction was loud.

2026-08-16 • via Nuitee
E
Elisa • couple • us
9
2026-08-14 • via Nuitee
J
Joyce • couple • us
7
2026-08-12 • via Nuitee
D
Debra • solo_traveller • us
10
Excellent staff and room
Pros:

The location

Cons:

Nothing

2026-08-02 • via Nuitee
K
Kimi • couple • us
10
My family and I had a great stay and really enjoyed everything 👍
Pros:

They had fresh coffee and an assortment of different cream flavors which is great 👍 Also the pool is amazing 🤩 We had a balcony View of the Ocean 🌊

Cons:

The coffee maker in the room didn’t work. Had old coffee pods which were probably there awhile since the coffee maker wasn’t working lol

2026-07-25 • via Nuitee
V
valentina • couple • us
4
2026-07-19 • via Nuitee
R
Robert • solo_traveller • us
7
2026-07-16 • via Nuitee
L
Leesa • family_with_children • us
10
2026-07-16 • via Nuitee
M
Martinez • couple • us
10
2026-07-08 • via Nuitee
V
Velazquez • solo_traveller • us
10
Cons:

I didn't second floor cause we couldn't see the beach and people next time I wanted fifth floor

2026-07-08 • via Nuitee
D
Danielle • family_with_children • us
10
2026-07-06 • via Nuitee
C
Chian Vern • couple • us
6
Below expectations
Pros:

Facing the beach. Easy access to restaurants and shops.

Cons:

Very noisy. Terrible soundproofing. The elevator took forever to arrive. Overpriced.

2026-06-30 • via Nuitee
K
Kari • solo_traveller • us
1
Not worth it
Pros:

Nothing, it was literally the nastiest hotel.

Cons:

Bedroom was full of broken down furniture. Pictures falling off the wall, the bed made horrible noises when you moved even an inch. You could hear everyone outside the room, like they were in your room. Worst place I've ever stayed.

2026-06-29 • via Nuitee
B
Boullion • solo_traveller • us
9
2026-06-29 • via Nuitee
V
Vidales • solo_traveller • us
10
2026-06-23 • via Nuitee
L
Liliana • family_with_children • us
10
Excellent service
2026-06-22 • via Nuitee
P
Pedro • couple • us
8
2026-06-22 • via Nuitee
B
Brenzell • solo_traveller • us
7
Worse sleep I've ever had on a trip
Pros:

The space in the room, the kitchen, fireplace, tv, beach view and the new Mo's restaurant on site.

Cons:

The dense odor was strong. The flies by the staircase and elevator and the fish smell in both areas outside.
The beds were ABSOLUTELY NOT comfortable, I was tossing n turning and my whole body was sore when I woke up. I wish the hot tub was open so I could relax my muscles cuz the tub wouldn't do it. It was an uncomfortable 2 hour drive back home. And the bedding was thin. Bring your own blanket or turn the heater on.

2026-06-21 • via Nuitee