Comfort Inn & Suites Phoenix North - Deer Valley

Hotels
Comfort Suites
7 (481 reviews)
17017 North Black Canyon Highway , Phoenix , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness concerns
Inconsistent amenities

Categories

Cleanliness
5.96
Several mentions of issues like moldy tub, dirty chair, and need for maintenance indicate cleanliness concerns.
Service
8.43
Numerous comments praise the staff as very nice, friendly, and accommodating.
Location
7.97
The location is convenient and appreciated for access to nearby dining and airport.
Room Quality
6.42
While some rooms were noted as comfortable, issues like lumpy beds and key card malfunctions were present.
Amenities
6.45
Facilities need maintenance, with several mentions of items being broken or lacking, like the washer/dryer.
Value for Money
6.91
Overall value considered acceptable for the price despite some issues.
Food and Beverage
6.96
Breakfast was a highlight for some, but specific items like bacon/sausage are missed by others.
Overall Experience
6.93
Mixed feelings noted, with both highs in staff and lows in other areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:54

Property Description

Convenient Location
Located just 5 miles from Phoenix-Deer Valley Municipal Airport, the Comfort Inn & Suites is easily accessible off I-17 and Bell Road. Guests enjoy the convenience of free onsite parking.

Relaxing Amenities
Unwind in the outdoor swimming pool and hot tub, perfect for a refreshing dip or evening soak. The rooms feature a cozy seating area, work desk, and modern amenities like a coffee maker and satellite TV.

Delightful Breakfast Options
Start your day with our complimentary Early Eats breakfast, offering a variety of options from freshly-brewed coffee to a waffle station. Don't forget to grab a cup of free coffee from the lobby before heading out to explore Phoenix.

Ready to experience comfort and convenience at the Comfort Inn & Suites? Book your stay now!

Important information:

Please note that guests under 21 years of age cannot be accommodated at this property. Contact the hotel for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 481 reviews
Cleanliness: 5.96
Service: 8.43
Location: 7.97
Room Quality: 6.42
Amenities: 6.45
Value for Money: 6.91
Food and Beverage: 6.96
Overall Experience: 6.93
D
Delfino solo_traveller us
10
Pros:

Great customer service

Cons:

Clean and reliable

2026-06-05 via Nuitee
P
Paris solo_traveller us
10
2026-05-30 via Nuitee
G
Gary couple us
8
Everything was great. Staff was very nice. I would stay again.
Pros:

Breakfast wasnt to bad and location was great. Easy access to get on the freeway.

Cons:

Everything was good

2026-05-29 via Nuitee
V
Victor solo_traveller us
1
2026-05-23 via Nuitee
J
Jamie solo_traveller us
10
Pros:

Very clean.. friendly staff

Cons:

Nothing it was 👍

2026-05-20 via Nuitee
T
Tricia solo_traveller us
1
Bad ..needs so much help
Pros:

The morning front desk gal was very nice.

Cons:

The night guy , I think we woke him.Tried 3 rooms all were bad.No smoke alarm,1 light bulb out of 4 lamps,lamp shade was filthy,nail polish or paint on chairs ,tables,floors and counters.Carpet just horrible. All the surfaces were dirty you should have seen the cloth.Deadbolt didn't work. 1 light out of 3 in bathroom,mold on ceiling, bathroom bar and shower bar broke,graffiti behind the toilet on the wall. The towels were not white..sent to second room smelled like a bar ,so smokey. Third room broken windows with tape on it no top lock and the carpet looked like someone had spilled all over like in a bar . It really could be a nice hotel if you cleaned it up.Keep your weekly rates folks in one building would be much better also.

2026-05-15 via Nuitee
R
Richard solo_traveller us
9
Cons:

Too many homeless people hanging out near/on the property.
Out of 10 days of my stay, half the time coffee had run out in breakfast area.

2026-05-06 via Nuitee
A
Ariane couple us
8
2026-05-03 via Nuitee
L
Laura solo_traveller us
10
2026-05-01 via Nuitee
A
ana couple us
1
El personal excelente muy amables pero ese lugar no me volvería a quedar
Pros:

No me gustó porque cuando ise la reservación no me dio opción de cuarto para fumadores o no y cuando llegamos al cuarto olía muy mal a humo de cigarro

Cons:

La apariencia q tiene tiene al entrar muy chiqito y viejo

2026-04-10 via Nuitee
U
Urian couple us
1
Not in the mood
Pros:

None

Cons:

Everything

2026-03-21 via Nuitee
S
Scott solo_traveller us
7
2026-03-18 via Nuitee
P
Pearlberg solo_traveller us
1
Never agsin
Pros:

Not much

Cons:

Sleeping on the floor would have been more comfortable. No trash can liners. That's just nasty. Some guy was over hauling his vehicle in the parking lot by the pool. The breakfast was not all that.

2026-03-04 via Nuitee
J
James solo_traveller us
7
2026-01-30 via Nuitee
J
Jaqueline couple us
5
Uncomfortable
Pros:

Breakfast was fine—no microwave to heat up muffins.

Cons:

No bathtub.
What I REALLY didn’t like was the sheets on the bed. They were extremely thin, flimsy and slippery. I couldn’t keep the bedding in place, had to keep adjusting it all night. I asked if there were other sheets, regular cotton sheets and they said they didn’t have any. I stayed three nights and did not sleep any of the three nights because of the sheets on the bed.
Also, the thermostat in our room did not work properly. I would try to get it cooler during the night and the call would only run for a couple minutes and then stop, so it was too hot to sleep well.
Also, we have a small dog and I was told we had to pay $25 per night for him. Most places we go there is a fee the first night and then none the following nights if we stay more than one night.

2026-01-29 via Nuitee
C
Cynthia family_with_children us
10
2026-01-24 via Nuitee
G
Geoffrey family_with_children us
1
Checked out immediately horrible experience
Pros:

Nice staff

Cons:

It was not clean. Dog hair everywhere and stains everywhere including the ceiling. Room had a horrible smell as well

2026-01-22 via Nuitee
K
Kimberly couple us
10
I would absolutely refer to people
Pros:

When i checked out, the gal asked me how was my stay. I shared with her the pillows the bed was so comfortable so very crucial. The only thing missing for me was the soft warm blanket.

Breakfast was missing sausage or bacon. The gal said some days they have them but not everyday.

I feel they should be everyday. That's what completes the breakfast. Eggs were delicious potatoes were delicious.

Cons:

N/ A

2026-01-20 via Nuitee
D
David couple us
5
2026-01-20 via Nuitee
C
Christine family_with_children us
10
Pros:

Clerk front desk was very nice and professional, pleasant with all of us

2026-01-19 via Nuitee