Hampton Inn Winston-Salem Hanes Mall

Hotels
•
Hampton Inn
8.8 (367 reviews)
1990 Hampton Inn Court , Winston-Salem , US
+1 336-760-1660

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Very friendly and helpful staff (including named employees)
Excellent, convenient location
Comfortable/spacious rooms (frequently mentioned)
Strong hot breakfast
Good value/price
Complimentary check-in waters
Hot tub on property
Cons:
No parking
Pool out of service for some guests
Some rooms need bathroom renovation/extra cleaning (bathtub)
Inadequate handicap accommodations reported
Occasional check-in delays due to network/software failures
Isolated housekeeping disturbance (knocking)
A few reports of uncomfortable beds

Categories

Cleanliness
8.6
Consistently praised as very clean and spotless (especially breakfast area); a few notes about bathtub cleaning and bathroom renovation needed, and one report of intrusive housekeeping.
Service
9.1
Staff repeatedly described as very friendly, helpful and exceptional (named staff and breakfast manager praised); isolated issues include a rude housekeeping interaction and a network-related check-in delay.
Location
9.4
Multiple mentions of a perfect, convenient location close to many attractions and Haynes Mall; repeatedly highlighted as a major positive.
Room Quality
8.2
Rooms are often described as clean, roomy and comfortable, though some guests reported uncomfortable beds and a need for bathroom renovations in certain rooms.
Amenities
8
Hot tub and complimentary items appreciated; hot breakfast strong (see F&B), but the pool was out of service for some guests and handicap accommodations were called inadequate.
Value for Money
9
Several guests noted excellent price and indicated they would return, reflecting strong perceived value for the location and services provided.
Food and Beverage
9.1
Hot breakfast repeatedly praised as excellent; breakfast area and staff management described as diligent and immaculate.
Overall Experience
9
Many reviewers report a wonderful stay and say they will return; generally very positive overall despite a few isolated negatives (parking, pool, room renovation needs).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Convenient Location near Hanes Mall
Experience comfort and convenience just a short drive away from Hanes Mall at the Hampton Inn Winston-Salem Hanes Mall.

Modern Amenities for a Relaxing Stay
Enjoy the outdoor swimming pool, fitness center, free WiFi, and free parking during your stay. Rooms feature flat-screen TVs, work desks, microwaves, and some even offer hot tubs and spacious seating areas.

Delicious Breakfast and Nearby Attractions
Start your day with a hearty breakfast including hot dishes, tea, and coffee. Explore nearby attractions like Forsyth Country Club and Smith Reynolds Airport.

Book your stay now at the Hampton Inn Winston-Salem Hanes Mall for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Location

Guest Reviews

8.8
Based on 367 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.4
Room Quality: 8.2
Amenities: 8
Value for Money: 9
Food and Beverage: 9.1
Overall Experience: 9
H
Hinshaw • solo_traveller • us
7
Pros:

The hot tub and the big clean room

Cons:

No parking

2026-10-25 • via Nuitee
P
Priscilla • couple • us
8
2026-10-23 • via Nuitee
J
Jeff • couple • us
6
Pros:

The staff was vary friendly

Cons:

The beds were so uncomfortable it was like you were sleeping on the floor.

2026-10-18 • via Nuitee
A
Anna • couple • il
10
Wonderful experience
Pros:

Spotless, roomy, great facilities, wonderful staff, excellent price.

2026-10-09 • via Nuitee
E
Emily • solo_traveller • us
9
2026-09-17 • via Nuitee
D
Donald • extended_group • us
9
2026-09-13 • via Nuitee
R
Rebecca • extended_group • us
10
Nice stay, very comfy, great location
Pros:

Perfect location, staff was so nice and breakfast bar was wonderful

2026-09-12 • via Nuitee
R
Rick • couple • us
10
2026-09-08 • via Nuitee
G
greg • solo_traveller • us
10
2026-09-07 • via Nuitee
L
Lesley • couple • us
10
2026-09-07 • via Nuitee
P
Patricia • solo_traveller • us
10
Pros:

Great location, close to many things! Very comfortable bed!

Cons:

NA

2026-09-01 • via Nuitee
F
Forest • solo_traveller • us
9
2026-08-31 • via Nuitee
R
Renee • extended_group • us
10
2026-08-30 • via Nuitee
S
Stacey • solo_traveller • us
10
2026-08-25 • via Nuitee
T
The Future Mrs. Inniss • solo_traveller • us
5
Pros:

The staff and location. Lots of things around hotel.

Cons:

The handicap accommodations were inadequate.

2026-08-17 • via Nuitee
J
Jennifer • family_with_children • us
8
A little aggravated by no pool, but mostly agitated by the cleaning lady.
Pros:

The room was clean and location worked for my needs. I appreciated the complimentary waters at check in.

Cons:

The pool was out of service. Most notable was that the cleaning lady knocked loadly on our door at 9:30 asking when we would be checking out. The front desk had told us the night before that check out was at noon. It was a good thing we were already awake or she certainly would have awaken us. It was actually very rude. It came across that her need to clean our room was most important to her and her schedule.

2026-08-16 • via Nuitee
T
Teresa • couple • us
10
Will stay here again
Pros:

Clean and beautifully kept

2026-08-08 • via Nuitee
C
carlee • couple • us
7
2026-08-07 • via Nuitee
H
Halsey • solo_traveller • us
9
Pros:

Location. Bed and pillows.

Cons:

Network hotel software failure delayed checkin

2026-08-02 • via Nuitee
W
Willa • couple • us
9
2026-07-22 • via Nuitee