NH City Centre Amsterdam

Hotels
NH Hotels
8.4 (5994 reviews)
Spuistraat 288-292 , Amsterdam , nl

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Good Breakfast
Cons:
Room Cleanliness Issues
Cold Rooms

Categories

Cleanliness
7.65
The toilet wasn't super clean.
Service
9.15
Staff were super nice, very helpful and friendly.
Location
9.15
The hotel was well located, close to trams, restaurants, and stores.
Room Quality
7.15
The mattress wasn't very comfortable, and it was cold at night.
Amenities
8.15
Breakfast was very good with many options.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.65
Breakfast buffet was very impressive and tasty.
Overall Experience
8.65
Guests enjoyed their stay and appreciated the hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:32

Property Description

Canal View Hotel in the Heart of Amsterdam

Fine Dining and Boat Tours
Indulge in fine dining options and enjoy relaxing boat tours right from the hotel's doorstep.

Exploration at Your Doorstep
Immerse yourself in Amsterdam's culture by visiting retro shops, bookstores, and traditional cafes just a stone's throw away.

Comfortable Rooms with City Views
Relax in rooms with hardwood floors offering stunning views of the picturesque city center. Free Wi-Fi and modern amenities ensure a pleasant stay.

Experience the charm of Amsterdam at NH City Centre. Book now for an unforgettable stay!

Important information:

Please note that the credit card used to make the booking needs to be shown upon check-in and the name of the lead guest needs to be the same as the name on the credit card. Failure in providing the correct credit card upon arrival may result in guests having to pay with an alternative credit card at the hotel directly. Please note that debit and credit cards will be authorized at check-in for the total amount of the stay, plus an amount to cover incidentals. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that early check in can never be guaranteed and is always subject to availability upon arrival. When booking 9 rooms or more, different policies and additional supplements may apply. A maximum vehicle height of 71 in is allowed and it costs EUR 50 per day. If breakfast is included in the room rate, then one child under 11 can stay free of charge in the room. Breakfast is ½ price for children under 12 years old. Please note that Family Quadruple and Standard rooms are only accessible by stairs. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of Eur €25 per pet per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.4
Based on 5994 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.65
T
Tmm68 Family Nelson, Kootenay Rockies, British Columbia
10
Amazing location
Pros:

What a great spot. The location was so central, we walked everywhere. The rooms were clean and we appreciated the option to have cleaning every day or skip it to save water and in return for that we got a glass of wine. All staff we interacted with were very kind and helpful. Yes you can get a cheaper hotel away from this central location but staying here is good value and you get to enjoy more of your holiday rather than spending your time getting to places. We didn’t find it noisy at all even though there all cafes and pubs lining the streets all around you. Would definitely stay there again.

2026-08-29 via Tripadvisor
F
Fahad solo_traveller sa
6
2026-08-29 via Nuitee
A
athena couple us
10
2026-08-29 via Nuitee
3
350babyp Family
2
Recently, I experienced racist harassment and a possible attempted robbery in a hotel lobby. Please be careful and stay
Pros:

Recently, I stayed at the NH Hotel City Centre Amsterdam. Around 11 p.m., I was feeling bored in my room, so I went to the lobby and asked a staff member if I could use the restroom. She said it was fine.

After I came out of the restroom, a man in the lobby approached me and shouted racist insults at me, including “Chinese bitch.” I sat down in the lobby, but he approached me again and said “Hi.” I ignored him, but he continued shouting loudly and made me feel as though I might be in danger.

At the time, there appeared to be no staff present in the lobby to intervene. I felt extremely uncomfortable and unsafe inside the hotel. Later, someone apparently reported the incident, and a staff member called my room to apologise.

I don’t know exactly what happened or whether there was any connection to the hotel staff, so I don’t want to make assumptions. However, the experience was frightening and unacceptable. If you are an Asian traveller visiting Amsterdam, please stay alert and be careful, especially if you encounter aggressive or discriminatory behaviour.

2026-08-28 via Tripadvisor
O
Olivier family_with_children ch
8
Pros:

Frühstück war top

2026-08-28 via Nuitee
I
itzhak couple il
10
2026-08-28 via Nuitee
P
Paolo couple it
8
Buono ma da migliorare
Pros:

Ottima posizione

Cons:

Colazione da migliorare sia per il dolce che salato . Mancano le verdure . Macchine del caffè insufficienti.

2026-08-28 via Nuitee
P
Patricia solo_traveller ar
5
Pros:

Ubicación

Cons:

Tamaño de la habitación
Cama incomoda

2026-08-28 via Nuitee
2
2017Candice NONE Hong Kong
8
Great location
Pros:

The hotel is located in the middle of everything you may want to visit that is never more than around 20 mins by foot. We traveled with our dog and encountered no issues in the property, the location also made it very easy to bring your pet along to visit Amsterdam. The staff was generally very friendly and helpful, although sometimes a bit swamped at the reception desk.

2026-08-27 via Tripadvisor
O
Om Ahmad solo_traveller kw
10
Pros:

Tania in reception she is super

Cons:

Lift to garage

2026-08-27 via Nuitee
M
Mitch couple us
5
Pros:

Location

Cons:

During check in staff rudely insisted room would not be available until 3pm. After waiting 1.5 hrs in lobby I asked another staff person if I could take a cheaper room to get early check in. She indicated original booked room was in fact ready instead of waiting another 1.5. Original staff member was also inflexible about late check out. Terrible customer service!

2026-08-27 via Nuitee
E
Edna family_with_children il
9
לילה אחד מספיק
Pros:

במרכז ממש קרוב לכל המקומות החשובים

Cons:

החדר שלנו היה קטן ופנה לכיוון החצר הפנימית

2026-08-27 via Nuitee
S
Sara family_with_children it
10
Pros:

Sicuramente la posizione
Ottima la colazione
Camere ampie

2026-08-27 via Nuitee
E
Ece solo_traveller tr
10
Çok güzeldi çok merkezi
Pros:

Kahvaltısı çok güzeldi. Çok merkezi konum. Tek kişi iki kişilik odada kaldım oda gayet büyüktü. Hiçbir sorun yaşamadım. Açıkçası çok beğendim. Bir daha gitsem bir daha burda kalırım.

2026-08-27 via Nuitee
Y
Yesim couple tr
8
Yaptığınız ödemelere dikkat edin
Pros:

Merkezi konum

Cons:

Resepsiyon büyük bir hata yaptı: oda ücreti check-in ‘den 2 gün önce alınmış olmasına rağmen check out sırasında tekrar oda ücretini almışlar. Ben evime döndükten sonra bankamdan farkettim ve otele bildirdim iade yaptılar ama ya farketmeseydim??
Ayrıca,
Kanala bakan odalar çok küçük
Odalarda dolap çekmece yok

2026-08-27 via Nuitee
A
adrianagK1719ZD Family
10
Lovely City and great hotel.
Pros:

NH City Centre Amsterdam. I had a great time in the city and the hotel was very well located and I no pudo walk or take public transport within minutes walk. I came with 2 of my sisters and hotel gave me an upgrade for a larger room with 3 beds so we all slept perfectly and had more than enough room for all of us.

2026-08-26 via Tripadvisor
C
Claire family_with_children fr
9
2026-08-26 via Nuitee
C
Carolyn extended_group us
9
2026-08-25 via Nuitee
M
Matthew family_with_children gb
9
2026-08-25 via Nuitee
L
Leah family_with_children us
10
I cannot wait to stay here again.
Pros:

Close to the canals, wonderful staff, large elevator, large room

2026-08-25 via Nuitee