Arkana Puebla by Grupo Amber

Hotels
9.6 (138 reviews)
Calle Atoyac #10. COL. La Paz , Puebla , MX

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Limited dining options nearby

Categories

Cleanliness
8.99
Some concerns with cleanliness noted, especially in dining areas.
Service
9.76
The staff was attentive and friendly throughout the stay.
Location
9.6
Convenient location but somewhat limited dining options nearby.
Room Quality
9.15
Rooms were spacious and clean, though some noted minor issues.
Amenities
9.78
Amenities like the ice cream parlour and restaurant were highly praised.
Value for Money
9.74
Good value given the facilities and service experience.
Food and Beverage
9.79
Breakfast options rated positively with a good on-site restaurant.
Overall Experience
10
Overall a very satisfying stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:36

Property Description

Luxurious Accommodation
Experience a luxurious stay at Arkana Puebla by Grupo Amber, located just 8.2 km from Acropolis Puebla. Indulge in well-appointed rooms with modern amenities like flat-screen TVs and private bathrooms. Some units even offer balconies for a stunning view.

Convenient Facilities
Enjoy the convenience of a fitness centre, free private parking, and a delicious restaurant on-site. Stay connected with free WiFi and make use of the 24-hour front desk for all your needs. The non-smoking property also provides a safety deposit box in every room for your peace of mind.

Ideal Location
Located 4.1 km from Biblioteca Palafoxiana, Arkana Puebla is near popular attractions like Estrella de Puebla and Puebla Convention Centre. With a business centre available for guest use, this 4-star hotel is the perfect choice for both leisure and business travelers.

Book your stay at Arkana Puebla by Grupo Amber now for an unforgettable experience!

Important information:

Remember that upon arrival, you must sign a registration card and a guest regulation in order to validate access to the accommodations.

Children of 6 years old and younger can stay for free.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 138 reviews
Cleanliness: 8.99
Service: 9.76
Location: 9.6
Room Quality: 9.15
Amenities: 9.78
Value for Money: 9.74
Food and Beverage: 9.79
Overall Experience: 10
C
Christiane • family_with_children • mx
9
Bien
Pros:

Habitacion cómoda, limpia, buena iluminación, el hotel bien ubicado

Cons:

Tienen algo descuidadas las toallas que dan y la ventilación no funcionaba

2026-10-16 • via Nuitee
Águeda • solo_traveller • mx
8
Buen alojamiento
Pros:

La limpieza

Cons:

Las almohadas muy altas

2026-10-12 • via Nuitee
P
Pilar • couple • mx
8
Bien
Pros:

Ubicación

Cons:

Ventanas sin mantenimiento

2026-09-17 • via Nuitee
W
Warner • couple • mx
3
2026-09-16 • via Nuitee
G
García • solo_traveller • mx
8
Pros:

La ubicación y el echo de comodidad

Cons:

Los conectores estaban abajo

2026-09-09 • via Nuitee
A
Aurelio • solo_traveller • mx
8
2026-09-05 • via Nuitee
• couple • mx
10
Pros:

La limpieza

Cons:

Lo único es q le falta programación en tv

2026-09-05 • via Nuitee
S
Saúl • solo_traveller • mx
10
2026-09-04 • via Nuitee
A
ARNULFO • solo_traveller • mx
8
2026-08-22 • via Nuitee
Ángel • couple • mx
10
Gran estancia.
Pros:

Ubicación excepcional, comodidad y atención del personal.

Cons:

En fines de semana puede haber ruido en las inmediaciones del hotel.

2026-08-12 • via Nuitee
N
Natan • solo_traveller • mx
10
2026-08-12 • via Nuitee
C
Christiane • solo_traveller • mx
9
Buena estancia
Pros:

Siempre tienen buena atención, limpio

2026-08-11 • via Nuitee
P
Paulina • solo_traveller • mx
10
2026-07-24 • via Nuitee
P
Paulina • solo_traveller • mx
10
2026-07-24 • via Nuitee
C
Celeste • solo_traveller • mx
10
2026-07-22 • via Nuitee
Ángel • couple • mx
9
Gran sitio para descansar.
Pros:

La ubicación es grandiosa, la atención del personal es muy cordial y la comodidad de las habitaciones es excelente.

2026-07-12 • via Nuitee
H
Héctor • solo_traveller • mx
10
Pros:

La habitación impecable, comodísima la cama, vistas a la ciudad y a los volcanes, la terraza perfecta para tomar un café por la mañana.

Cons:

Las escaleras de entrada a la habitación pueden ser muy difíciles para una persona con movilidad limitada, aunque esto solo aplica a la suite con terraza.

2026-07-05 • via Nuitee
C
Christiane • solo_traveller • mx
9
Pros:

Habitacion cómoda y limpia

2026-06-22 • via Nuitee
C
Celeste • solo_traveller • sa
9
Fantastic place stay in Puebla
Pros:

Friendly and helpful staff, always responsive to my requests. Quiet location and a short walking distance from restaurants and even a jazz club.

Nice restaurant on-site, and the ice cream parlour is a plus!

2026-06-18 • via Nuitee
L
LORENA • extended_group • es
7
Justo para una noche en Puebla
Pros:

Habitación amplia, precio ajustado para ser día de partido pre mundial.

Cons:

En Baño es muy pequeño, no tenía secador en la habitación ni toalla para el suelo; los enchufes de la cama no funcionaban y la cortina no hacía completo black out, almohadas incómodas.

Cafetería pero cerrada en la llegada 5pm y en la salida 7am.

2026-06-10 • via Nuitee