ARCOTEL Donauzentrum Wien

Hotels
8.6 (6203 reviews)
Wagramer Strasse 83-85 , Vienna , at
+43 1 2022333

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Good breakfast
Cons:
Inadequate room cleaning frequency
Small room size
Issues with shower doors

Categories

Cleanliness
8.6
Several reviews mention cleanliness positively, indicating a standard for this hotel tier.
Service
9.1
Guests noted the staff's friendliness and helpfulness, enhancing the overall experience.
Location
9.1
The hotel is praised for its proximity to shopping and public transport, a significant advantage.
Room Quality
8.1
Some reviews indicated variability in room quality, such as size and comfort.
Amenities
8.1
While facilities were good, some amenities were noted to be lacking or insufficient.
Value for Money
8.6
Good price-quality ratio mentioned, though not extensively.
Food and Beverage
8.1
Breakfast quality received mixed reviews but remains acceptable for the hotel tier.
Overall Experience
9.1
Overall guest satisfaction was high with many recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:26

Property Description

Modern Rooms with Smart TV and Free Toiletries
The newly-built ARCOTEL Donauzentrum offers modern rooms equipped with a 40-inch flat-screen Smart TV with Apple Airplay and Miracast, ensuring entertainment at your fingertips. The bathrooms come stocked with complimentary toiletries for your convenience.

Convenient Amenities and Services
Enjoy complimentary tea and water available 24/7, adding an extra touch of hospitality to your stay. Benefit from the hotel's bar, conference rooms, and garage parking with a charging station for e-cars, catering to both leisure and business travelers.

Prime Location near Shopping and Entertainment
Located directly opposite the Kagran Underground Station, the hotel is just a short ride away from Vienna's city center. Situated within Vienna's largest shopping center, guests have easy access to shopping, dining, and entertainment options. Explore the nearby Donauplex cinema, the United Nations office, and the Donauinsel Recreation Area for a well-rounded experience.

Book your stay at ARCOTEL Donauzentrum Wien now for a seamless blend of comfort and convenience.

Important information:

Please note that the garage entrance height is 77 in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 6203 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 9.1
R
Ranjith • solo_traveller • gb
9
To my satisfaction and above
Pros:

The Staff, Location and Room. The room was very clean, and the Housekeeping staff changed my towels every day on my request,
The Front Office / Reception staff were extremely friendly, and assisted when ever a request was made. The Room Air -condition was not to my full satisfaction. The instruction on the "wall setup unit" was in German only, so i did not know how to set it up. It appears that the Toilet has no extract fan and the smell lingers for some time. Perfect location to transport, shops. Will not hesitate to recommend to others

Cons:

Friendliness of the reception staff, Location

2026-07-25 • via Nuitee
R
Raimund • couple • at
7
2026-07-25 • via Nuitee
N
nargis • solo_traveller • no
9
Pros:

Everything was perfect but Airconditioning was not working properly

2026-07-25 • via Nuitee
M
Monique • couple • lu
10
2026-07-25 • via Nuitee
M
Michael • solo_traveller • at
8
Pros:

Lage war super. Hotel zum empfehlen. Zimmer sehr schön und ausreichend Platz. Personal freundlich Frühstück gut und ausreichend.

2026-07-24 • via Nuitee
A
Attila • family_with_children • hu
8
All in all. it was very nice and clean place!
2026-07-24 • via Nuitee
A
Ahmet Barış • solo_traveller • tr
7
2026-07-24 • via Nuitee
E
Emanuela • couple • it
9
Ottima esperienza
Pros:

Struttura moderna , letti comodi , stanza silenziosa ben arredata , bagno molto comodo e bello. Colazione varia .
Vicinanza metro U1

Cons:

Nulla

2026-07-24 • via Nuitee
N
Nenad • solo_traveller • hr
8
Pros:

Cleanes, connectivity by U-bahn and next to the shopping center. Good breakfast.

Cons:

.

2026-07-24 • via Nuitee
F
Franka Kerstin • solo_traveller • de
10
2026-07-24 • via Nuitee
H
Harry • solo_traveller • at
7
2026-07-23 • via Nuitee
D
Daniel • couple • at
9
2026-07-23 • via Nuitee
R
Robert • family_with_children • at
8
2026-07-23 • via Nuitee
E
Emanuel • solo_traveller • at
9
2026-07-23 • via Nuitee
C
Christine • couple • at
7
2026-07-23 • via Nuitee
C
Christian • extended_group • at
10
2026-07-23 • via Nuitee
Z
Zsolt • couple • hu
10
2026-07-23 • via Nuitee
J
Jutta • solo_traveller • at
8
2026-07-23 • via Nuitee
S
Stefan • couple • at
8
2026-07-23 • via Nuitee
N
Nicole • solo_traveller • at
9
Tolles Hotel
Pros:

Ich habe ein schönes, sauberes und großes Zimmer zu einem sehr fairen Preis bekommen. Beim Frühstück gab es jede Menge Auswahl.

Cons:

Nichts. Dennoch wäre es toll gewesen, wenn es in der Dusche auch einen Conditioner gegeben hätte. Aber das ist jammern auf hohem Niveau.

2026-07-22 • via Nuitee