ARCOTEL Donauzentrum Wien

Hotels
8.6 (6014 reviews)
Wagramer Strasse 83-85 , Vienna , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Good breakfast
Cons:
Inadequate room cleaning frequency
Small room size
Issues with shower doors

Categories

Cleanliness
8.6
Several reviews mention cleanliness positively, indicating a standard for this hotel tier.
Service
9.1
Guests noted the staff's friendliness and helpfulness, enhancing the overall experience.
Location
9.1
The hotel is praised for its proximity to shopping and public transport, a significant advantage.
Room Quality
8.1
Some reviews indicated variability in room quality, such as size and comfort.
Amenities
8.1
While facilities were good, some amenities were noted to be lacking or insufficient.
Value for Money
8.6
Good price-quality ratio mentioned, though not extensively.
Food and Beverage
8.1
Breakfast quality received mixed reviews but remains acceptable for the hotel tier.
Overall Experience
9.1
Overall guest satisfaction was high with many recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:26

Property Description

Modern Rooms with Smart TV and Free Toiletries
The newly-built ARCOTEL Donauzentrum offers modern rooms equipped with a 40-inch flat-screen Smart TV with Apple Airplay and Miracast, ensuring entertainment at your fingertips. The bathrooms come stocked with complimentary toiletries for your convenience.

Convenient Amenities and Services
Enjoy complimentary tea and water available 24/7, adding an extra touch of hospitality to your stay. Benefit from the hotel's bar, conference rooms, and garage parking with a charging station for e-cars, catering to both leisure and business travelers.

Prime Location near Shopping and Entertainment
Located directly opposite the Kagran Underground Station, the hotel is just a short ride away from Vienna's city center. Situated within Vienna's largest shopping center, guests have easy access to shopping, dining, and entertainment options. Explore the nearby Donauplex cinema, the United Nations office, and the Donauinsel Recreation Area for a well-rounded experience.

Book your stay at ARCOTEL Donauzentrum Wien now for a seamless blend of comfort and convenience.

Important information:

Please note that the garage entrance height is 77 in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 6014 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 9.1
K
Konrad • family_with_children • pl
9
Brakuje paulanera
Pros:

Wszystko ok.

Cons:

Jedliśmy tylko śniadanie, ale było mało różnorodne. W Polsce mamy dużo lepsze śniadania w hotelach 4 gwiazdkowych.

2026-05-30 • via Nuitee
J
Johann • family_with_children • at
10
2026-05-30 • via Nuitee
I
Ivo • family_with_children • de
10
2026-05-30 • via Nuitee
M
Markus • solo_traveller • at
8
2026-05-30 • via Nuitee
K
Konrad • solo_traveller • pl
9
2026-05-30 • via Nuitee
M
MOHAMMED • couple • sa
5
Pros:

Thank you

Cons:

No

2026-05-29 • via Nuitee
A
Antonela • family_with_children • hr
10
2026-05-28 • via Nuitee
M
Manuel • solo_traveller • il
7
2026-05-27 • via Nuitee
M
Mónika • solo_traveller • hu
10
Szuper szálloda, nagyon jó közlekedéssel.
Pros:

A szálloda a központos kívül esik, de a közlekedés szuper, közel a metró megálló , amivel pár megálló és a dómnál lehet lenni. Sok villamos és busz is megáll a közelben. Nagyon szép és tágas a szoba és fürdőszoba. Csendes hangszigetelt a szoba, légkondi van. A reggeli választékos és friss, szép étkezővel. Közel a dunapart, egy metrómegálló, ami nagyon szépen ki van alakítva, nyáron fürdőzéshez, napozáshoz, érdemes lemenni. Egyszóval nagyon szuper szálloda városnézéshez. Egy bevásárlóközpontban van, minden létező bolt elérhető, éttermek, stb. Ajánlom mindenkinek.

Cons:

A recepció nekem kicsit személytelen, de ez már a modern világ:)

2026-05-27 • via Nuitee
E
Eren • family_with_children • tr
8
Temiz ve konforlu bir otel
Pros:

Temiz düzenli yeni bir otel metro durağı çok yakın 20 dakikada merkeze gidiyorsunuz.

Cons:

Buzdolabı yok. Duş camı açık ve oda terliği yok.

2026-05-27 • via Nuitee
I
Indra • family_with_children • at
10
Ein großes Lob an den Hausekeeping – sehr freundlich, fleißig und professionell.
Pros:

Das Zimmer war sehr sauber und das Personal war sehr freundlich und fleißig. So engagierte Mitarbeiter(Zimmermann) hätte ich auch gerne in meinem .

Leider liefen Ameisen in der Teestation sowie neben dem Honigtisch

Ansonsten war alles toll – ich werde beim nächsten Mal auf jeden Fall wieder buchen!

2026-05-26 • via Nuitee
J
Josef • solo_traveller • at
7
Pros:

Die Nähe zur UBahn u.Stadtzentrum.

Cons:

Allles top gibt nichts zu bemängeln.

2026-05-26 • via Nuitee
E
Erika • family_with_children • hu
10
Könnyen legközelíthető, kitűnő lokáció.
Pros:

Elhelyezkedés, tisztaság.

Cons:

Hűtőszekrény hiányzott

2026-05-26 • via Nuitee
B
Bogdan • family_with_children • ro
9
2026-05-26 • via Nuitee
L
Luis • family_with_children • ro
10
Foarte frumos
Pros:

Foarte curat iar micul dejun a fost diversificat

Cons:

Parcarea cam scumpa totusi si poti gasii pe langa mai ieftin la 2-3 min de mers pe
Jos sau daca esti in weekend sau zi de sărbătoare poti parca fix in fata hotelului fara probleme ceea cei de la hotel nu ne au spus asta

2026-05-26 • via Nuitee
M
Michał • solo_traveller • pl
10
2026-05-26 • via Nuitee
V
Victor • couple • ro
10
2026-05-26 • via Nuitee
Z
Zvonimir • solo_traveller • at
10
2026-05-25 • via Nuitee
G
Göksel • couple • tr
8
Gayet yeterli
Pros:

Konumu

Cons:

Otopark ücretli olmasını

2026-05-25 • via Nuitee
K
Kasaposki • solo_traveller • mk
9
Pros:

Gute Lage 👍. A abend ist ruhig und angenehm zum schlafen.

Cons:

.

2026-05-25 • via Nuitee