ARCOTEL Donauzentrum Wien

Hotels
8.6 (6053 reviews)
Wagramer Strasse 83-85 , Vienna , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Good breakfast
Cons:
Inadequate room cleaning frequency
Small room size
Issues with shower doors

Categories

Cleanliness
8.6
Several reviews mention cleanliness positively, indicating a standard for this hotel tier.
Service
9.1
Guests noted the staff's friendliness and helpfulness, enhancing the overall experience.
Location
9.1
The hotel is praised for its proximity to shopping and public transport, a significant advantage.
Room Quality
8.1
Some reviews indicated variability in room quality, such as size and comfort.
Amenities
8.1
While facilities were good, some amenities were noted to be lacking or insufficient.
Value for Money
8.6
Good price-quality ratio mentioned, though not extensively.
Food and Beverage
8.1
Breakfast quality received mixed reviews but remains acceptable for the hotel tier.
Overall Experience
9.1
Overall guest satisfaction was high with many recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:26

Property Description

Modern Rooms with Smart TV and Free Toiletries
The newly-built ARCOTEL Donauzentrum offers modern rooms equipped with a 40-inch flat-screen Smart TV with Apple Airplay and Miracast, ensuring entertainment at your fingertips. The bathrooms come stocked with complimentary toiletries for your convenience.

Convenient Amenities and Services
Enjoy complimentary tea and water available 24/7, adding an extra touch of hospitality to your stay. Benefit from the hotel's bar, conference rooms, and garage parking with a charging station for e-cars, catering to both leisure and business travelers.

Prime Location near Shopping and Entertainment
Located directly opposite the Kagran Underground Station, the hotel is just a short ride away from Vienna's city center. Situated within Vienna's largest shopping center, guests have easy access to shopping, dining, and entertainment options. Explore the nearby Donauplex cinema, the United Nations office, and the Donauinsel Recreation Area for a well-rounded experience.

Book your stay at ARCOTEL Donauzentrum Wien now for a seamless blend of comfort and convenience.

Important information:

Please note that the garage entrance height is 77 in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 6053 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 9.1
S
Sabina • couple • at
9
2026-06-20 • via Nuitee
A
Alexander • solo_traveller • de
9
2026-06-20 • via Nuitee
C
Cornelia • solo_traveller • at
9
2026-06-20 • via Nuitee
T
Thomas • couple • at
6
Wer diese Lage nicht braucht, sollte eher das Schwestern Hotell am Kaiserwasser nehmen.
Pros:

Es war Standard

Cons:

Die Rezeption ist mitten in der Empfangshalle, also freistehend ähnlich wie das Konzept bei Banken. Dies hat mich etwas verwirrt, insbesondere da bei meiner Ankunft einige Zeit kein Personal zu sehen war. Der Haupteingang ist etwas versteckt und insgesamt ist der Stil für mein Gefühl ohne Charme.

2026-06-19 • via Nuitee
A
Ampika • solo_traveller • th
8
Love to stay
Pros:

Good

Cons:

-

2026-06-19 • via Nuitee
B
Be • solo_traveller • be
7
2026-06-19 • via Nuitee
P
Pierre • family_with_children • de
10
2026-06-18 • via Nuitee
T
Thomas • solo_traveller • at
9
2026-06-17 • via Nuitee
E
Elorde • family_with_children • at
9
Very comfortable!
Pros:

Location and breakfast

Cons:

No slippers

2026-06-16 • via Nuitee
H
Helmut • couple • at
10
Immer wieder Arcotel
Pros:

Top-Ausstattung, sehr gute Lage

2026-06-16 • via Nuitee
A
Adelheid • solo_traveller • at
10
Fantastisch
Pros:

Super nettes Personal, super Preis-Leistung. Sehr schönes, modernes Hotel.

2026-06-16 • via Nuitee
J
Julia • couple • at
10
Super Hotel 2x dort und komme bestimmt wieder
Pros:

Sehr gut, super reichhaltiges Frühstück (auch vegane Alternativen) in einem tollen Frühstücksraum, sehr bequeme Betten, sauber gemütlich und super Lage

Cons:

Parkgarage recht teuer, leider konnte die Dame an der Rezeption wenig deutsch und konnte mir auch nicht sagen wo ich alternativ parken könnte

2026-06-15 • via Nuitee
E
Ea • couple • dk
8
Pros:

Lækker morgenmad, og meget stille ift lokationen.

Cons:

Jeg havde foretrukket et lukket badeværelse, i stedet for at vask og bruser var åbent ud rummet (toilet var dog i seperat rum med dør)

2026-06-15 • via Nuitee
K
Klaus • solo_traveller • at
9
2026-06-15 • via Nuitee
O
Ozunal • couple • tr
8
Pros:

Konum çok iyi Avm içinde nerdeyse

Cons:

Odaya ince kağıt terlik konabilirdi..lavabo wc ile aynı yerde değil bu bir zorluk mesela

2026-06-14 • via Nuitee
A
Anton • solo_traveller • ua
9
2026-06-14 • via Nuitee
K
Karin • couple • at
9
2026-06-14 • via Nuitee
A
Anastasiia • couple • sk
10
2026-06-14 • via Nuitee
S
Stuart • solo_traveller • gb
10
2026-06-14 • via Nuitee
B
Brunnauer • solo_traveller • at
8
2026-06-14 • via Nuitee