Hotel Plaza

Hotels
8.3 (7664 reviews)
Viale Stazione 36 , Mestre , IT
+39 041 929388
[email protected]

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Children allowed
Pets allowed

Facilities

Breakfast available (surcharge)
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location right opposite Mestre train station (easy access to Venice, airport, cruise terminal)
Friendly and professional reception staff; multilingual (French) and helpful (extra pillows, luggage storage)
Good/ample breakfast reported by many guests
Pet-friendly and generally good value for price
Some guests report clean, comfortable rooms and good sleep quality
Cons:
Recurring cleanliness problems: dusty rooms, dirty bathtubs, sticky/dirty breakfast area floors, worn moquette
Front desk can be overwhelmed by large tour groups; occasional rudeness reported
Limited or missing in-room amenities (no kettle/coffee-tea facilities, no slippers); some paid items like water
Breakfast quality and variety inconsistent; reports of weak juice and low variety
Thin soundproofing / noise between rooms; some rooms very basic or dated

Categories

Cleanliness
6.5
Multiple reviews report poor cleanliness in places (dusty rooms, very dirty bathtub, sticky/dirty breakfast area, worn moquette), though some guests found rooms clean. Overall mixed-to-poor housekeeping performance.
Service
9.3
Frequent praise for welcoming, professional reception staff (including French speakers) and helpful gestures (extra pillow, luggage storage). A minority reported rudeness or overwhelmed front desk during large tour groups; overall service is seen as a strong point.
Location
9.5
Consistently highlighted as excellent — directly opposite Mestre train station and highly convenient for Venice, airport, and cruise terminal transfers.
Room Quality
8.1
Rooms are generally comfortable with good sleep quality for many guests, but some are dated (old carpet/moquette), basic, or have shower-in-bath layouts; overall a solid but slightly dated offering.
Amenities
7.8
Basic amenities present (luggage storage, pet-friendly, on-site restaurant some times), but several guests noted missing in-room facilities (no kettle/tea-coffee setup, no slippers), occasional paid items (water), and limited restaurant hours.
Value for Money
8.5
Many guests find the price reasonable and good value given the prime location; a few feel quality doesn’t fully match price, producing mixed but overall positive value perception.
Food and Beverage
7.5
Breakfast opinions vary: several guests enjoyed a good, plentiful breakfast, while others criticized limited variety, poor quality items (weak orange juice), and unhygienic/dirty dining area floors.
Overall Experience
9.2
Overall stays are positive for many due to unbeatable location, generally good reception staff and acceptable rooms; recurring issues with cleanliness, occasional service bottlenecks, and food-area hygiene temper the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

4-star hotel right in front of Venice Mestre railway station, less than 10 minutes by train to Venice Island and 17 minutes by bus to the airport. Mastering the art of hospitality for over 50 years, with 209 rooms, the Soul Kitchen restaurant and meeting rooms.

Important information:

When traveling with pets, please note that an extra charge of EUR 10 per pet, per night applies. Maximum 1 pet allowed. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 3 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Internet

    WiFi is available and is free of charge.

  • Smoking

    Non-smoking throughout.

See all policies

Location

Guest Reviews

8.3
Based on 7664 reviews
Cleanliness: 6.5
Service: 9.3
Location: 9.5
Room Quality: 8.1
Amenities: 7.8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 9.2
J
Jean Francois • family_with_children • fr
10
Pros:

Le personnel est accueillant et parle français. C'est un plus. L'hôtel est très bien placé en face de la gare pour aller à Venise en 10min.

Cons:

Rien.

2026-10-31 • via Nuitee
A
Antonio • family_with_children • es
9
2026-10-31 • via Nuitee
R
Reisefrosch1962 • solo_traveller • de
9
Pros:

-Die extrem zentrale Lage direkt gegenüber des Bahnhofs in Mestre!
- Dass die Reinigungskräfte mein Zimmer täglich geputzt und es mit neuen Handtüchern versehen haben!
- Dass ich auf Anfrage ein zweites Kopfkissen bekommen habe.
- Die kostenlose Gepäckaufbewahrung am Tag meiner Abreise.

Cons:

Alles hat mir gefallen!

2026-10-31 • via Nuitee
E
Elisa • solo_traveller • it
3
Personale scortese e stanza sporca
Pros:

Unica nota positiva, la stazione di Mestre esattamente di fronte

Cons:

Scortesia del personale e soprattutto pulizia molto carente. Polvere ovunque e vasca da bagno sporchissima.

2026-10-31 • via Nuitee
M
Matteo Margutti • family_with_children • it
8
Pros:

Animali ammessi

Cons:

Na

2026-10-30 • via Nuitee
E
Eric • solo_traveller • fr
10
2026-10-30 • via Nuitee
C
Craig • family_with_children • au
10
Pros:

Right across the road from the Mestre Train station. Ideal if you want a place to stay at reasonable price and close to Venice proper.

Cons:

Nothing

2026-10-30 • via Nuitee
A
Allann • couple • sg
8
Located opposite train station. There are nice Chinese restaurants nearby.
2026-10-30 • via Nuitee
A
ANA LUCÍA • extended_group • mx
8
Excelente ubicación
Pros:

El desayuno no me agrado

Cons:

Calidad y variedad de los alimentos

2026-10-29 • via Nuitee
P
Paola • family_with_children • cl
8
muy agradable, volvería de todas maneras
Pros:

excelente ubicación y la atención en recepción muy buena.
desayuno muy bien, ojo con el jugo de naranja que nos tocó pura agua

Cons:

servicio de restaurante no disponible durante todo el día y en momento que solo atendía como cafetería quedaba muy poca variedad

2026-10-29 • via Nuitee
T
Theodor • extended_group • cz
9
2026-10-29 • via Nuitee
G
Giulia • couple • it
10
2026-10-29 • via Nuitee
J
Jan • solo_traveller • nl
8
Prima verblijf.
Pros:

Locatie naast treinstation is top! Erg goed ontbijt. Kamer prima, maar wel wat gedateerd.

Cons:

Geen koffie/thee faciliteit op kamer. Geen verblijfsruimte buiten de kamer.

2026-10-28 • via Nuitee
A
An Kee • family_with_children • my
10
Pros:

Everything was good!
I didn’t notice any bad smells coming from the bathroom, unlike what some of the other reviews mentioned, it was clean and spacious.

2026-10-28 • via Nuitee
M
Mario • solo_traveller • it
8
Un soggiorno veloce
Pros:

Staff professionale, Camera Deluxe Pulita ( pecca la moquette), qualità del sonno, ristorante al piano terra molto buono, consigliato

Cons:

Moquette in camera

2026-10-28 • via Nuitee
M
Murat • extended_group • tr
6
Fiyat iyi, konum iyi, kahvaltı güzel.
Pros:

Konumu çok iyi

Cons:

Genelde su ücretsiz olur. Su ücretli,banyo terliği yok, ısıtma çalışmadı

2026-10-28 • via Nuitee
M
MORILLA CASTAÑO • family_with_children • es
9
Cómoda
Pros:

El buen trata recibido en recepción

Cons:

Nada me pareció mal

2026-10-28 • via Nuitee
H
Horst • couple • at
8
Preis Leistung sehr zufriedenstellend
Pros:

Frühstück sehr gut und reichlich, zentrale Lage 👍

2026-10-28 • via Nuitee
M
Mordchai Dov • solo_traveller • pl
8
2026-10-28 • via Nuitee
G
GIORGI • couple • ge
6
2026-10-28 • via Nuitee