The Vermont Hotel Newcastle

Hotels
8.1 (5300 reviews)
Castle Garth , Newcastle upon Tyne , gb

listing image 1
Show all photos
Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great location
Good breakfast
Cons:
Noisy at night
Issues with room comfort
High charges for rooftop bar

Categories

Cleanliness
7.86
Rooms were very clean, but some rooms had issues.
Service
8.33
Staff were lovely and very helpful.
Location
8.87
Great location, very suited for access to activities.
Room Quality
7.32
Some rooms were not good looking and had issues.
Amenities
7.85
Good facilities in room and nice decor.
Value for Money
8.31
Excellent value for money, given the rate.
Food and Beverage
8.36
Breakfast was very good and fresh.
Overall Experience
7.93
Generally a comfortable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:41

Property Description

Prime Location with Stunning Views

Luxurious Accommodations

Fine Dining and Relaxing Atmosphere

Come experience the elegance of The Vermont, Newcastle's only 4-star independent hotel. Situated next to The Castle, with picturesque views of Newcastle Cathedral and both the Tyne and Millennium Bridges, our hotel offers a gym, free Wi-Fi, and complimentary parking. Just a short walk from the bustling shopping district and lively nightlife, our Manhattan-style tower provides easy access to the vibrant Quayside area and Newcastle Rail Station. Each room is equipped with modern amenities, including a TV, fully-stocked minibar, work desk, and free tea and coffee. Indulge in exquisite dining at Maven Restaurant with stunning Tyne Bridge views, or unwind at Redwood Bar by the cozy fireplace. Book your stay today for a truly unforgettable experience.

Important information:

Please note that the breakfast price is only valid if you purchase it when booking. It will cost GBP 14.95 if bought at the hotel.

When booking 6 rooms or more, different policies and additional supplements will apply. Free on site parking is subject to availability and is operated on first come first served basis only.

Please note that this property can accommodate late check-out for an additional cost of GBP 10 per hour after 11:00, subject to availability.
Upon check-in at the Vermont Hotel a pre-authorization of GBP £50.00 per night will be taken on your credit card to cover any extras or damages incurred during your stay for your room.

The release of this authorization on either credit or debit card may take up to 7-14 working days to appear on your bank transactions no extra charges should apply.

Sky Lounge available for private hire only. We do not accept same sex leisure parties of more than 6 people. Hotel does not accept hen or stag groups. Group bookings of 10 or more rooms are not accepted Onsite car parking is limited and operated on a first come-first served basis, parking is charged at £10.00 per card per day.

Please contact concierge on arrival to make arrangements.

Please note, parking applies only to guests of the Vermont Hotel. The closest car park for guests staying at the Vermont Aparthotel is located on Dean Street, approx. 2 minutes’ walk.

Please note on arrival all guests will be asked to present a credit or debit card for payment. Should your room have been prepaid you will still be asked for a chip-pin card preauthorisation of £50 per night contactless, Apple pay or any form of virtual card will not be accepted for this.

This is released back onto your pending balance providing none of our other services within the hotel have not been utilized and will appear back in your available balance within 14 days depending on your bank. This will open up a line of credit for bar, restaurant, room service or mini bar facilities.

Please note for guests staying at the Vermont Aparthotel, the preauthorisation is £100.00 for a 1 bedroom apartment and £200.00 for a 2 bedroom apartmentIn the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 5300 reviews
Cleanliness: 7.86
Service: 8.33
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 7.93
R
Rose • extended_group • gb
8
Good for an overnight. Arrived by train and very central. Bit noisy with club on site. Staff excellent.
Pros:

Location

Cons:

Bit noisy

2026-05-30 • via Nuitee
A
Andrew • couple • gb
10
Great excellent stay.
Pros:

The room, location, breakfast, facilities and the staff were excellent. Well worth the price we paid and we would not hesitate in returning in the future.

Cons:

Nothing

2026-05-30 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-05-30 • via Nuitee
C
Carlos • couple • gb
6
Great location, very uncomfortable pillows.
Pros:

Location is great. Great character building

Cons:

No A/C. Very uncomfortable pillows.

2026-05-29 • via Nuitee
S
shaun • couple • gb
5
2026-05-29 • via Nuitee
J
Jane • couple • gb
9
Very good
Pros:

We have stayed here lots of times and it central to the city centre

Cons:

We ate in the hotel on the Sunday evening our waiter Ryan was very polite and very friendly, we had breakfast on the Monday morning paid full price , as when we checked in we were not informed that we could of got a discount on two breakfast’s if we had paid when we checked in

2026-05-29 • via Nuitee
C
Craig • couple • gb
10
2026-05-28 • via Nuitee
J
Jon • solo_traveller • gb
6
Beautiful hotel once it’s finished renovation, however the deal on booking.com I thought I was getting didn’t really com
Pros:

It was clean & tidy & the staff were helpful & polite

Cons:

There was some building work going on during our stay which was unsightly on the eye I paid an extra £50 incase anything was used from the mini bar, upon leaving we totted up we’d spent £31 on the mini bar & I expected the remainder of the £50 balance refunded however i received numerous calls & emails saying I owed them £3 & could I pay the bill immediately 🤨🤔 all in all it did dampen my stay a little.

2026-05-28 • via Nuitee
E
Erica • solo_traveller • gb
9
Stunning hotel and very central
Pros:

The locality, close to everywhere, very central. Beautiful hotel, staff were very friendly and helpful.

Cons:

The view from our room, It looked out to the back of the hotel and all we could see was another wall of the building.

2026-05-28 • via Nuitee
N
Nikki • couple • gb
7
Pros:

Location was good

Cons:

No A/C

2026-05-26 • via Nuitee
C
Craig • couple • gb
10
Great location
Pros:

Great hotel

Cons:

20£ parking charge used to be free

2026-05-26 • via Nuitee
V
victoria • couple • gb
9
Pros:

Very good location,close to the centre. Very friendly staff. Parking available

Cons:

The only issue was the pillows were extremely uncomfortable and flat. No extra pillows in the room.

2026-05-26 • via Nuitee
C
cameron • solo_traveller • gb
8
2026-05-26 • via Nuitee
J
John • couple • gb
7
2026-05-26 • via Nuitee
K
Kiara • couple • gb
5
2026-05-26 • via Nuitee
S
Stuart • solo_traveller • gb
8
Pros:

Food
Location
Clean room

Cons:

Waiting for £50 deposit back

2026-05-26 • via Nuitee
L
Lee • couple • gb
1
The staff did not fully explain the check-in procedure. I was originally informed that once the booking was completed, n
Pros:

Location was spot on

Cons:

The staff did not fully explain the check-in procedure. I was originally informed that once the booking was completed, nothing further would be required other than receiving a confirmation email, and that there was no cancellation policy issue mentioned at the time.
I made the booking on behalf of my son and his partner while I was out of town, so I was surprised to later be told that my physical card would also be required upon arrival. In addition, a £50 holding fee was taken and I still have not received this back.
I contacted the hotel to clarify the situation, and the member of staff I previously spoke with gave conflicting information regarding the card requirements. Overall, the communication was very poor and the staff clearly need better training to ensure customers are properly informed before booking.
Very disappointing experience — I would advise others to stay clear.

2026-05-26 • via Nuitee
A
Anthony • solo_traveller • gb
10
2026-05-25 • via Nuitee
M
Martijn • couple • nl
8
Prima centraal gelegen hotel
Pros:

De centrale ligging, vriendelijke personeel, goed ontbijt.

Cons:

Geluid van de afzuiginstallatie in de badkamer

2026-05-24 • via Nuitee
V
Vanessa • couple • gb
5
No mention of the on going a refurbishment, down to one lift therefore the wait was ridiculous, room was located on the
Cons:

No mention of the on going a refurbishment, down to one lift therefore the wait was ridiculous, room was located on the 9th floor facing the railway so train noise was disruptive and still awaiting a reply regarding a ticket refund

2026-05-24 • via Nuitee