KLoe Hotel

Hotels
9.8 (2783 reviews)
227 Jalan Bukit Bintang , Kuala Lumpur , my

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Excellent Service
Superb Room Quality
Great Amenities
Delicious Food
Cons:
Communication issues at front desk
Location could be better

Categories

Cleanliness
9.6
The rooms were appreciated for their cleanliness which contributed positively to the stay.
Service
10
Mixed feedback, with excellent service from most staff but a significant issue with front desk communication.
Location
9.6
Overall good location, walkable to key areas, but some mentioned it could be better.
Room Quality
10
Rooms are described as superb and well designed, contributing to a comfortable stay.
Amenities
9.6
The hotel offers excellent amenities including well-maintained facilities.
Value for Money
10
The hotel is perceived as providing great value for its quality of service and offerings.
Food and Beverage
9.6
Breakfast received positive reviews for being well-prepared and appealing.
Overall Experience
10
Despite minor issues, the overall experience was fantastic and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:37

Property Description

Luxurious Accommodation and Amenities
Indulge in 4-star luxury at KLoe Hotel, offering stylish rooms with modern amenities like flat-screen TVs and free WiFi.

Outdoor Swimming Pool
Relax by the outdoor pool and soak up the sun while enjoying refreshing beverages from the poolside bar.

Central Location
Conveniently situated near Starhill Gallery and other top attractions, KLoe Hotel is the perfect choice for your Kuala Lumpur getaway.

To experience comfort and convenience in the heart of Kuala Lumpur, book your stay at KLoe Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 2783 reviews
Cleanliness: 9.6
Service: 10
Location: 9.6
Room Quality: 10
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.6
Overall Experience: 10
J
Jorge extended_group es
10
Pros:

Moderno y funcional

2026-08-15 via Nuitee
A
Alexander solo_traveller au
7
Otherwise was comfy, clean and close to public transport, shopping etc.
Cons:

The pool is too shallow for swimming in, kept hitting the bottom when trying to do a short lap.

Also the check in took long time to process, was sitting waiting, perhaps on busy periods two staff would be better than one doing the admissions.

2026-08-13 via Nuitee
J
Juay solo_traveller sg
8
2026-08-12 via Nuitee
S
Susanne couple de
10
2026-08-11 via Nuitee
M
muriel extended_group fr
10
Tres bon hotel
Pros:

Emplacement, design gentillesse du personnel literie très confortable

Cons:

Quelques odeurs dans notre chambre

2026-08-11 via Nuitee
F
flo solo_traveller ch
9
Pros:

Always clean, very nice breakie and the staff was welcoming

Cons:

Nothing ⁹

2026-08-11 via Nuitee
S
Susanne couple de
10
2026-08-11 via Nuitee
L
Lynne couple gb
10
Lovely boutique hotel
Pros:

Very friendly staff, modern decor, very comfortable

Cons:

Nothing

2026-08-11 via Nuitee
L
Lorna solo_traveller au
10
I would return again
Pros:

Hospitality was so welcoming, rooms clean and tidy, hotel service was very prompt and location is great close to a lot of attractions but far enough that you can have peace and quiet.

2026-08-11 via Nuitee
V
Vroomfondle couple gb
10
Great little hotel in a central location
Pros:

Lovely little hotel in a great location. Room is compact but comfortable and the A/C is great. View was reasonable. Breakfast is a small menu but really nice food.

Cons:

Lot of exposed concrete. Feels like the hotel is not finished.

2026-08-10 via Nuitee
G
Gwenellyn couple my
7
It is in a strategic location. However, the cleanliness and hygiene in the hotel room has yet to improve. I also would l
Pros:

The location, ambience and staff’s friendliness.

Cons:

Cleanliness, stench from the water pipes, facilities

2026-08-05 via Nuitee
R
Roberta solo_traveller it
7
Pros:

Posizione fantastica e struttura molto bella in generale, la piscina è meravigliosa, ottima per un pó di relax dopo una giornata in giro per la città al caldo.

Cons:

La colazione ha decisamente poca scelta, la pulizia della camera andrebbe un pó migliorata (c'era polvere e si vedevano degli schizzi controluce sulla parete dietro il letto). Essendo un albergo molto attento ai dettagli ci si aspetterebbe altrettanta cura nella pulizia degli ambienti. Lo staff sempre gentilissimo, cortese e sorridente ma non ci è stato particolarmente utile nell'unica richiesta di aiutarci ad organizzare il trasferimento per il Taman negara.
Comunque lo sceglierei di nuovo perché è un bell'albergo in un'ottima posizione.

2026-08-05 via Nuitee
M
Manuel solo_traveller es
9
2026-08-05 via Nuitee
S
Samir couple my
7
2026-08-03 via Nuitee
E
Eimear solo_traveller ie
10
Would definitely stay again!
Pros:

From the moment I entered the hotel, I knew I had made a good choice. The staff were so warm and welcoming and I love the vibe and style of the hotel. The room designs are very cool and the bed was huge and so comfortable. I slept so well here. The location is also fantastic. I could walk everywhere and there are restaurants and shopping opportunities within minutes away It's a special place and I'd love to go back some day!

Cons:

Nothing

2026-08-03 via Nuitee
V
Vanessa couple pt
10
2026-08-02 via Nuitee
E
Elli extended_group au
9
2026-07-25 via Nuitee
H
Hadi couple us
3
Don't annoy yourself with staying in this hotel.
Pros:

Just location and staff.

Cons:

This hotel is not a wonderful 4-star hotel, as advertised in booking.com. It is at most a mediocre 3-star hotel.
Wifi quality is awful.
The room smells damp.
Bathroom smells unpleasant.
Breakfast is of low range food, with no variety.

I don't recommend this hotel at all.

2026-07-24 via Nuitee
E
Epinat solo_traveller fr
7
Pros:

Style de l'hôtel

Cons:

Bruyant avec le passage des voitures et motos dans la rue

2026-07-23 via Nuitee
J
Jamie couple gb
10
Amazing Staff
Pros:

The Staff at this hotel were outstanding. Ahmed on the front desk was very friendly and exceptionally helpful. My wife got quite sick and Ahmed advised us on a doctor and the kitchen staff organised special meals for her. They even gave us a late check out.
The hotel itself is really well designed and very clean.
Thank you Ahmed and the Kloe team!

Cons:

No complaints, it was perfect.

2026-07-22 via Nuitee