Quartz Hotel & SPA

Hotels
•
Independent
9 (905 reviews)
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320 , Tijuana , MX
+52 664 862 8200

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Facilities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Steam room
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Clean rooms
Good breakfast
Cons:
Noise issues
Bed comfort
Spa access confusion
High prices

Categories

Cleanliness
8.59
Guests noted cleanliness but mentioned a smell in one instance.
Service
10
Staff are described as friendly and professional, providing great service.
Location
9.56
Great location, close to amenities, and convenient for travelers.
Room Quality
8.1
Mixed comments on room comfort; pillows and bed quality highlighted as issues.
Amenities
8.55
Spa facilities caused confusion, not fully included for hotel guests.
Value for Money
8.58
Pricing considered a bit high by some guests.
Food and Beverage
9.04
Breakfast variety noted as good; no major complaints.
Overall Experience
9.59
Overall positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:26

Property Description

Escape to elegance at Quartz Hotel & SPA, where comfort meets luxury in the heart of Tijuana.

Indulgent Spa Treatments Immerse yourself in relaxation with a range of rejuvenating massages and facials. The on-site spa promises a revitalizing experience that will leave you refreshed.

Vibrant Dining Experiences Satisfy your culinary cravings at Boka, our exquisite restaurant offering a blend of local and international dishes. Enjoy the convenience of 24-hour room service or indulge in a complimentary full breakfast to kick-start your day.

State-of-the-Art Amenities Whether you’re hosting an event or just need to stay connected, our business center and extensive meeting space cater to all your needs. Relax by the outdoor pool, unwind in the sauna, or work up a sweat in the fitness center—the choice is yours!

Stay with us at Quartz Hotel & SPA and make your reservation today for an unforgettable experience!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9
Based on 905 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.1
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
E
Evelyn • family_with_children • us
7
2026-07-25 • via Nuitee
A
Alma • family_with_children • us
10
I had a pleasant stay and would consider returning, especially to enjoy the pool area again and expl
Pros:

Everything was very good, but my favorite part of the hotel was definitely the pool and outdoor area. The space was beautiful, relaxing, and very well maintained, and it made the stay feel especially enjoyable.
The hotel also seemed to have very complete amenities. I did not have the opportunity to use the spa or the gym during this visit, but both looked very appealing, and I would definitely like to try them next time.

Cons:

The breakfast could offer a little more variety and more generous portions, and I felt the overall price was slightly high for the location.

2026-07-23 • via Nuitee
A
Alma • family_with_children • us
10
I had a pleasant stay and would consider returning, especially to enjoy the pool area again and expl
Pros:

Everything was very good, and the hotel is clean, comfortable, and well located. The hotel also seemed to have very complete amenities. I did not have the opportunity to use the spa or the gym during this visit, but both looked very appealing, and I would definitely like to try them next time.

Cons:

The only area that could be improved is the breakfast, which could offer a little more variety and more generous portions.I also found the room rate to be somewhat high considering the location. While I understand the quality of the hotel, for a similar price you can often find hotels in the United States that offer more amenities or are located in more central areas. Overall, I had a pleasant stay and would consider returning.

2026-07-23 • via Nuitee
J
Jeanelle • couple • us
2
Love the staff! Very lovely place to enjoy.
Pros:

My sister fell and sprained her ankle outside by the jacuzzi. The staff did amazing to help us as much as possible. It just made us very sad that it happened. LOVED THE STAFF AND FOOD!

Cons:

My sister fell and sprained her ankle outside by the jacuzzi on the floor..The staff did amazing to help us as much as possible. It just made us very sad that it happened. Hotel was very clean and gorgeous. We hope next time there willl be Mats outside the jucuzzi to help prevent falls.

2026-07-21 • via Nuitee
A
Alfredo • couple • us
10
Recommend great place had everything I needed
Pros:

Everything was great thank you

2026-07-20 • via Nuitee
O
Omar • couple • us
5
2026-07-18 • via Nuitee
O
Omar • couple • us
7
Pros:

Was smell a bit weird and I found cockroach I. The room and in the bathroom

Cons:

A lot of noise in the morning construction on top of the building or something I don’t know I’m a regular customer but this time also the pool and the jacuzzi was dirty

2026-07-18 • via Nuitee
J
Jenalyn • solo_traveller • us
10
2026-07-18 • via Nuitee
L
López • couple • us
10
Very good experience.
Pros:

Great customer service!

2026-07-15 • via Nuitee
E
Edna • couple • us
10
2026-07-13 • via Nuitee
R
Ruiz • family_with_children • us
8
2026-07-11 • via Nuitee
A
Antonia • family_with_children • us
9
Fantastic
Pros:

Was very clean

Cons:

I like everything

2026-07-11 • via Nuitee
Z
Zimmerle • solo_traveller • us
8
Pros:

The pool was absolutely beautiful!

Cons:

Nothing

2026-07-09 • via Nuitee
M
Medina • couple • us
8
2026-07-08 • via Nuitee
A
Arby • couple • us
10
2026-07-07 • via Nuitee
A
Astor • solo_traveller • us
7
2026-07-02 • via Nuitee
A
Andreea • couple • us
10
Amazing
Pros:

Everything great staff amazing no complains at all

2026-06-21 • via Nuitee
R
Russell • couple • us
10
2026-06-17 • via Nuitee
N
Nicholas • couple • us
10
2026-06-15 • via Nuitee
D
Daniel • couple • us
10
2026-06-15 • via Nuitee