Staybridge Suites - Phoenix – Biltmore Area by IHG

Hotels
•
Staybridge Suites
8.9 (633 reviews)
2940 North Greenfield Road , Phoenix , US
+1 602-224-0012

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Poor management solutions

Categories

Cleanliness
7.79
Multiple reviews mentioned issues with cleanliness, particularly in the two-bedroom suite.
Service
9.76
Many guests praised the hotel staff for being nice and helpful.
Location
9.3
Location was noted as excellent and convenient for many guests.
Room Quality
8.75
Guests appreciated the comfort and size of the rooms.
Amenities
8.28
Amenities such as the pool and entertainment options were mentioned, but some were found lacking.
Value for Money
9.24
The pricing seemed appropriate for many guests, though some felt it should include higher standards.
Food and Beverage
8.79
Breakfast quality was generally good, but variety needed improvement, particularly for dietary restrictions.
Overall Experience
9.26
Overall, guests enjoyed their stay, though some specific issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:27

Property Description

Luxurious Amenities

Staybridge Suites - Phoenix – Biltmore Area, an IHG Hotel offers an upscale experience with an outdoor swimming pool, fitness centre, and a shared lounge for relaxation.

Comfortable Accommodation

Guest rooms feature modern amenities including a flat-screen TV, fridge, and coffee machine, ensuring a comfortable stay. The property also provides family rooms and a barbecue for guests to enjoy.

Convenient Location

Located near popular attractions like Copper Square and Phoenix Convention Center, this 3-star hotel also offers easy access to the airport and Heard Museum.

Book your stay at Staybridge Suites - Phoenix – Biltmore Area, an IHG Hotel for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

8.9
Based on 633 reviews
Cleanliness: 7.79
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.26
K
kelewood • couple • us
1
Wasn’t good over all.
Pros:

It was near the phoenix children’s hospital.

Cons:

The room had torn cushions and the corners of the floor were dirty. Not clean.

2026-09-15 • via Nuitee
H
Hemingway • solo_traveller • us
10
I will be staying here again.
Pros:

The Staybridge Suites hotel in midtown Phoenix is top-tier. The King size suite is about the size of a small apartment with a full kitchen and separate bedroom. Everything was in excellent shape, clean and tidy. It was a pleasant surprise to have a nice breakfast of scrambled eggs, toast, waffles, sausage and yogurt. The staff is very welcoming.

2026-09-15 • via Nuitee
M
Mora • solo_traveller • us
10
Pros:

El personal muy amable, y las habitaciones muy limpias

Cons:

No le gusto que no tuviera una máquina de hielo. Tienes que pedir el hielo.

2026-09-14 • via Nuitee
L
Laurentiu • family_with_children • at
8
Pros:

Locallization, hotel personnel, pool and gym, good parking

Cons:

Old furniture,

2026-09-11 • via Nuitee
B
Bryan • couple • us
10
Comfortable and clean.
Pros:

Clean and convenient

Cons:

Nothing

2026-09-09 • via Nuitee
K
Kolby • family_with_children • us
10
2026-09-03 • via Nuitee
S
Stephanie • family_with_children • us
10
Pros:

Very clean, rooms were big, breakfast buffet was amazing

2026-08-31 • via Nuitee
W
Wilfredo • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-08-27 • via Nuitee
J
Juanita • solo_traveller • za
8
Pros:

The Dinners that was served on Mondays to Wednesdays. Helped a lot.

Cons:

The miscommunication between booking.com and the hotel.

2026-08-17 • via Nuitee
M
Mickie • solo_traveller • us
10
2026-08-16 • via Nuitee
C
CHARLENE • family_with_children • za
8
we loved staying here and will book again next year if we come for the ATA worlds again
2026-07-24 • via Nuitee
X
Xolisa • couple • za
9
2026-07-20 • via Nuitee
C
Curtis • couple • us
10
2026-07-16 • via Nuitee
L
Liliana • solo_traveller • us
10
2026-06-27 • via Nuitee
M
Mandeep • family_with_children • us
10
2026-06-26 • via Nuitee
M
Madison • solo_traveller • us
10
Excellent Experience
Pros:

I had a great experience at Staybridge. The staff was friendly and helpful, all facilities very clean, and good food at the breakfast & social hour! (BTW what a bonus to have an evening social hour snack M-W!)

Cons:

n/a

2026-06-19 • via Nuitee
J
Jean • couple • us
10
Pros:

Fairly close to airport, which was desired.

2026-06-18 • via Nuitee
F
Flores • solo_traveller • us
9
2026-06-16 • via Nuitee
S
Steve • extended_group • us
8
2026-06-12 • via Nuitee
M
Maricela • solo_traveller • us
10
2026-06-11 • via Nuitee