Staybridge Suites - Phoenix – Biltmore Area by IHG

Hotels
•
Staybridge Suites
8.9 (630 reviews)
2940 North Greenfield Road , Phoenix , us
+1 602-224-0012

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
Poor management solutions

Categories

Cleanliness
7.79
Multiple reviews mentioned issues with cleanliness, particularly in the two-bedroom suite.
Service
9.76
Many guests praised the hotel staff for being nice and helpful.
Location
9.3
Location was noted as excellent and convenient for many guests.
Room Quality
8.75
Guests appreciated the comfort and size of the rooms.
Amenities
8.28
Amenities such as the pool and entertainment options were mentioned, but some were found lacking.
Value for Money
9.24
The pricing seemed appropriate for many guests, though some felt it should include higher standards.
Food and Beverage
8.79
Breakfast quality was generally good, but variety needed improvement, particularly for dietary restrictions.
Overall Experience
9.26
Overall, guests enjoyed their stay, though some specific issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:27

Property Description

Luxurious Amenities

Staybridge Suites - Phoenix – Biltmore Area, an IHG Hotel offers an upscale experience with an outdoor swimming pool, fitness centre, and a shared lounge for relaxation.

Comfortable Accommodation

Guest rooms feature modern amenities including a flat-screen TV, fridge, and coffee machine, ensuring a comfortable stay. The property also provides family rooms and a barbecue for guests to enjoy.

Convenient Location

Located near popular attractions like Copper Square and Phoenix Convention Center, this 3-star hotel also offers easy access to the airport and Heard Museum.

Book your stay at Staybridge Suites - Phoenix – Biltmore Area, an IHG Hotel for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 630 reviews
Cleanliness: 7.79
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.26
C
CHARLENE • family_with_children • za
8
we loved staying here and will book again next year if we come for the ATA worlds again
2026-07-24 • via Nuitee
X
Xolisa • couple • za
9
2026-07-20 • via Nuitee
C
Curtis • couple • us
10
2026-07-16 • via Nuitee
L
Liliana • solo_traveller • us
10
2026-06-27 • via Nuitee
M
Mandeep • family_with_children • us
10
2026-06-26 • via Nuitee
M
Madison • solo_traveller • us
10
Excellent Experience
Pros:

I had a great experience at Staybridge. The staff was friendly and helpful, all facilities very clean, and good food at the breakfast & social hour! (BTW what a bonus to have an evening social hour snack M-W!)

Cons:

n/a

2026-06-19 • via Nuitee
J
Jean • couple • us
10
Pros:

Fairly close to airport, which was desired.

2026-06-18 • via Nuitee
F
Flores • solo_traveller • us
9
2026-06-16 • via Nuitee
S
Steve • extended_group • us
8
2026-06-12 • via Nuitee
M
Maricela • solo_traveller • us
10
2026-06-11 • via Nuitee
J
Joseph • solo_traveller • us
9
Nice place
Pros:

Spacious and very clean. Great location.

Cons:

Breakfast was decent but nothing special. Canadian bacon was way over cooked and the bacon was paper thin.

2026-06-09 • via Nuitee
J
Jerry • solo_traveller • us
7
only there for one night, was good
2026-06-05 • via Nuitee
A
Abigail • family_with_children • us
9
2026-06-05 • via Nuitee
S
sadie • family_with_children • us
10
2026-06-01 • via Nuitee
R
Ronald • couple • us
10
We would definitely stay here again.
Pros:

The room was clean, the room was up to date with technology. The staff without exception were all friendly, helpful and knowledgeable. The climate control was excellent. I enjoyed the breakfast options. Didn't get to try the evening reception hors d'oeuvres, but they smelled great. The proximity to the Abrazo Heart Hospital made it very convenient for us because of the purpose of our stay.

Cons:

When I purchased two bottled sodas in the cantine the clerk neglected to tell me there is a 24/7 soda fountain in the breakfast area.

2026-06-01 • via Nuitee
C
Chen • family_with_children • us
10
Pros:

Great breakfast

2026-05-27 • via Nuitee
D
Donna • couple • us
10
I really enjoyed my stay . I would stay again
Pros:

The attitude of the staff was excellent

Cons:

Running above my head in the room above me

2026-05-26 • via Nuitee
J
Jessica • family_with_children • us
8
Perfect stay for family.
Pros:

Breakfast was good, everything was stocked. The kids loved the cookies. The room was well stocked and clean. Staff was very friendly. I like the afternoon drinks and bites/snacks you offered.

Cons:

The sofa bed needs to be updated. For paying close to $300 and having a a sofabed that the cushions are ripped up is not pleasant. It just presents itself as a dirty sofa and brings down value of room. Room #226, needs a new sofa bed. Needed more outlets by the walls to be able to charge my phone on the other side of bed.

2026-05-26 • via Nuitee
J
Janay H • family_with_children • us
10
Mission accomplished
Pros:

The area is near stores , restaurants, post office, airport and downtown. Great location and very quiet

Cons:

Nothing

2026-05-24 • via Nuitee
M
Mary • solo_traveller • us
9
Great place and quiet!
Pros:

Very clean, quiet and very impressed with the property.

Cons:

Nothing the hotel can do anything about, it's just the homeless in this neighborhood is quite visible. Not sure if there is security around but they didn't bother us or our vehicle.

2026-05-18 • via Nuitee