Kalamazoo Hotel

Hotels
•
Baymont Inn & Suites
10 (465 reviews)
2203 South 11th Street , Kalamazoo , us
+1 269-372-7999

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Cons:
Rude staff
Dirty rooms
Booking issues
Poor amenities

Categories

Cleanliness
10
Multiple reviews mention dirty rooms and poor maintenance standards.
Service
10
Reports of rude staff and long wait times, suggesting significant room for improvement.
Location
10
Conveniently located near the destination.
Room Quality
10
Some rooms were noted as nice, but many issues reported with cleanliness and maintenance.
Amenities
10
Amenities like the breakfast received praise, but overall hotel amenities were lacking.
Value for Money
10
Guests expressed dissatisfaction with the value due to booking issues and cleanliness.
Food and Beverage
10
Breakfast was highly praised, with good service noted.
Overall Experience
10
General dissatisfaction due to booking issues, cleanliness, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:15

Property Description

Modern Comfort and Convenience

Fitness and Business Amenities: Stay active and productive with our on-site fitness center and business center.

Cozy Rooms with Essential Amenities: Relax in rooms featuring flat-screen TVs, free WiFi, microwave, refrigerator, and more for a comfortable stay.

Convenient Location and Services: Enjoy a daily continental breakfast, 24-hour front desk assistance, and proximity to Western Michigan University and Kalamazoo city center.

Experience the perfect blend of comfort and convenience at Baymont Inn. Book now for an unforgettable stay!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

10
Based on 465 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
R
Robert • couple • us
6
2026-07-25 • via Nuitee
W
Williams • solo_traveller • us
6
Kalamazoo Hotel in my eyes and my eyes only!!!
Pros:

The breakfast was really GREAT. Love the omelet style eggs with cheese in it. Also loved the different choice to choose from and how the change up breakfast each day. Just didn't like the mix up and miscommunication between staff and customer At nights it was really hard to find someone to help you at the front desk. Other then that I appreciate what Kalamazoo Hotel is evolving into!!!

Cons:

Look at above message

2026-07-21 • via Nuitee
T
Thomas • solo_traveller • us
3
Convenient and economical but not great overall
Pros:

Location to where I was working was ideal. Bed and comforter were excellent.

Cons:

No carpet, floor was sticky, chair and table were dust covered. Marijuana smell throughout the building, trash in the hall overnight

2026-07-21 • via Nuitee
M
Michael • couple • us
10
Definitely will be staying again
Pros:

It's way better since the renovation has started.

Cons:

Blow dryer didn't work.

2026-07-19 • via Nuitee
W
Whiteman • solo_traveller • us
9
Pros:

The Staff here are Awsome.... The beds are good.... The rooms are Clean...

2026-07-19 • via Nuitee
W
Williams • couple • us
9
Really, having a good time staying at the Kalamazoo Hotel.
Pros:

Breakfast is very good.

Cons:

More food.

2026-07-18 • via Nuitee
Y
Yusef • solo_traveller • us
1
Terrible hotel
Pros:

Nothing

Cons:

The sheets, towels, bed all were stained. Room did not lock. Room was obviously not cleaned with large accumulation of dust.

2026-07-16 • via Nuitee
V
Vanco • couple • us
1
Pros:

Nothing

Cons:

Everything

2026-07-14 • via Nuitee
H
Hostetler • solo_traveller • us
6
2026-07-13 • via Nuitee
N
Nuerge • solo_traveller • us
9
We were happy campers!
Pros:

The room was spotless and even smelled very clean.
The staff- we met Rozer (Mack or M) and Velora- were friendly, very helpful, and kind to each guest.
The bed was really comfortable- and I'm picky about mattresses.
The hot breakfast was amazing! We had omelets and sausage along with the usual waffles.

Cons:

The breakfast area wasn't quite as clean as our room.
To be fair, it seemed to get a lot of use.

2026-07-12 • via Nuitee
M
Michael • couple • us
8
This will be a very nice hotel once the renovation is completed.
Cons:

We had to move to a different room because the toilet wasn't flushing. The first room had a hair dryer, the second did not. In the new room, the doorknob for the bathroom did not match the door jamb so the door didn't close. We overlooked these issues as they are under renovation.

2026-07-11 • via Nuitee
J
Jamarius • couple • us
4
Not enjoyable honestly
Pros:

The other guests

Cons:

The staff were terrible maintenance demanded to try to come to my room an hour before check out I was still sleep but he proceeded to bang on the door trying to get in the ac barely worked and the WiFi was trash

2026-07-08 • via Nuitee
W
William • solo_traveller • us
10
2026-07-06 • via Nuitee
C
Catherine • couple • us
1
Cons:

there were many remains of bed buf infiltrations. We did not stay!!!!

2026-07-03 • via Nuitee
W
Wade • solo_traveller • us
2
People smoking marijuana in the front entrance. Breakfast. Bbbb.was trash had to ask 3 times to get my room cleaned
Pros:

Nothing

Cons:

Nothing

2026-07-02 • via Nuitee
D
Danzy • solo_traveller • us
10
Pros:

Very good hospitality and is very friendly and intintive to everyones needs!!! Highly recommended and would come back anytime!!!!

Cons:

No complaints

2026-07-01 • via Nuitee
D
Danzy • solo_traveller • us
10
2026-07-01 • via Nuitee
L
Lord Shamuw • solo_traveller • us
9
2026-06-30 • via Nuitee
A
Adrian • solo_traveller • us
1
This will be a hotel I will never consider staying again. No matter how low the room cost maybe. This is not a hospitali
Cons:

The housekeeping staff needs some new people. The room I was given had barely been cleaned. I had to take it upon myself to vacuum the floors that were covered in small debris. I could tell the bedsheets hadn’t been washed thoroughly since they were last used. Upon checkout I was informed that my card had declined for an additional charge of 117, which doesn’t make sense due to the payment coming from my account through the booking app.

2026-06-28 • via Nuitee
J
Juan T • solo_traveller • us
10
2026-06-28 • via Nuitee