Intercity Portofino Florianópolis

Hotels
•
Intercity Hoteis
8.8 (1800 reviews)
Rodovia SC - 401, km 16,3 Saco Grande , Florianópolis , br

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very clean rooms and good housekeeping
Attentive and helpful staff
Comfortable, spacious rooms (in many cases)
Heated pool area and good breakfast for many guests
Good location for events / parking
Accessible rooms available and staff assistance for special needs
Cons:
Perceived high price / poor value for money
Inconsistent food/restaurant quality and mixed breakfast experiences
Pillows and some room amenities (small minibar, no TV apps) criticized
Maintenance issues: AC control, bathroom exhaust, occasional broken fixtures
Small gym and pool smaller than photos/expectations
Some isolated reports of uninterested/untrained staff (restaurant/serving)

Categories

Cleanliness
9.8
Repeated praise for very clean rooms and good housekeeping (e.g., 'quarto limpissimo', 'Limpeza e instalações', 'Limpeza, bom café da manhã').
Service
9.8
Staff frequently described as attentive, helpful and professional (Diego and others praised; quick help with lost key). A few isolated reports of uninterested/untrained staff at breakfast/restaurant are noted but uncommon.
Location
9
Location is convenient for events and some guests (close to event/commitments), with good parking; however several guests mention distance from city center/beaches and occasional road noise.
Room Quality
8.8
Rooms often described as spacious and comfortable, but recurring issues: poor pillows, air-conditioning control problems (centralized), small minibar/fridge, occasional maintenance issues (burnt lamp, defective jet) and lack of bathroom exhaust.
Amenities
8.4
Heated pool area and basic facilities/accessible rooms praised; limitations noted include a small gym, small pool compared to photos, limited restaurant menu and TV lacking streaming apps.
Value for Money
7.2
Multiple guests explicitly state price is high for what is delivered ('Caro', 'Não vale o preço'), making value perception notably weaker despite some good benefits.
Food and Beverage
8
Breakfast receives both strong praise ('café da manhã ótimo', 'delicioso') and criticism ('extremamente fraco'); restaurant reviews are mixed from very good to poor (examples of bad service and undercooked/dry dishes).
Overall Experience
9.4
Overall largely positive experiences driven by cleanliness and service, comfortable rooms and convenient location for events; tempered by recurring issues around price, some maintenance and inconsistent F&B quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 03:46

Property Description

Luxurious Accommodation and Prime Location

State-of-the-Art Facilities: Enjoy access to a fitness centre, private parking, and a bar during your stay at Intercity Portofino Florianópolis. Indulge in the convenience of a restaurant, 24-hour front desk, and room service, all complemented by free WiFi throughout the property.

Pet-Friendly Services: Travel with your furry companion as the hotel allows one pet per room for a fee. Your pet's comfort and safety are a top priority, with specific requirements to be met for their stay.

Relaxation and Recreation: Unwind in well-appointed rooms featuring a desk, Smart TV, and private bathroom. Make a splash in the indoor pool or explore nearby attractions such as Iguatemi Florianopolis Shopping Mall and Praia de Jurerê beach.

Contact us today to reserve your unforgettable stay at Intercity Portofino Florianópolis!

Important information:

When traveling with pets, please note that an extra charge of 102,5 BRL per pet, per night applies.

Please note that a maximum of 1 pet is allowed per room. Please note that the property can only allow pets with a maximum weight of 15 kilos and 24 in.

If you travel with pets, you must present the vaccination card up to date. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1800 reviews
Cleanliness: 9.8
Service: 9.8
Location: 9
Room Quality: 8.8
Amenities: 8.4
Value for Money: 7.2
Food and Beverage: 8
Overall Experience: 9.4
M
Marcos Oliveira • solo_traveller • br
10
Perfeito
Pros:

Tudo...

Cons:

... nada.

2026-08-12 • via Nuitee
C
Carvalho • family_with_children • br
10
2026-08-11 • via Nuitee
J
José Carlos • solo_traveller • br
8
2026-08-10 • via Nuitee
O
Otavio • solo_traveller • br
10
2026-08-07 • via Nuitee
N
Nayra • solo_traveller • br
10
Ótimo hotel!
Pros:

Melhor custo x benefício.

2026-08-04 • via Nuitee
M
Marla • family_with_children • br
8
Um momento de relaxamento total. Com o auxílio de uma equipe digna de um hotel de luxo.
Pros:

A recepção muito atenciosa, Diego e demais funcionários prestativos, educados e gentis. Equipe do café extremamente simpáticos e solícitos. Café e área da piscina aquecida excelentes, quarto limpissimo.

Cons:

Somente a distância até o centro. Mas vale muito o custo benefício.

2026-08-04 • via Nuitee
A
Ana Raquel • solo_traveller • br
9
2026-07-24 • via Nuitee
C
Carlos Roberto • solo_traveller • br
10
2026-07-24 • via Nuitee
R
Rafael Guimarães • couple • br
6
Caro, muito caro para o que entregam.
Pros:

Gostei do atendimento da equipe e d resolução de um pequeno problema meu, esqueci o cartão de acesso do quarto e rapidamente eles providenciaram outro. A cama é boa, mas os travesseiros não.

Cons:

Não gostei principalmente do preço. Muito elevado para a qualidade em geral do hotel. Café da manhã extremamente fraco, banheiro não tem exautor de cheiro e frigobar pequeno. Os travesseiros são ruins.

2026-07-17 • via Nuitee
L
LOREANE • couple • br
9
Hotel maravilhoso!
Pros:

Quartos espaçosos, muito confortáveis e limpos. O restaurante é muito bom e funcionários super atenciosos. Excelente!

2026-07-15 • via Nuitee
V
vladimir • solo_traveller • br
9
Pros:

Limpeza e instalações

Cons:

Preço

2026-07-14 • via Nuitee
S
Sander • couple • br
8
2026-07-06 • via Nuitee
M
Maisa • extended_group • us
10
2026-07-03 • via Nuitee
G
gabriela • couple • br
1
2026-06-28 • via Nuitee
F
Fernando • solo_traveller • br
10
2026-06-25 • via Nuitee
A
Alfonso • family_with_children • br
9
Estadia boa
Pros:

Localização próxima do local do evento que eu participei.
Restaurante e Café da manhã ótimo.

2026-06-24 • via Nuitee
K
Katia Costa • solo_traveller • br
8
Good option for business travelers.
Cons:

Bed linen options in the room.

2026-06-23 • via Nuitee
M
Michi Golle • solo_traveller • br
10
2026-06-23 • via Nuitee
A
Anderson • family_with_children • br
10
Excelente opção e custo benefício
Pros:

Tudo, muito confortável e limpo. Profissionais educados e excelente atendimento.

Cons:

O tecido da fronha dos travesseiros me parece cetin demais, devia ser mais algodão mesmo. E o restaurante tem um menu muito limitado e com opções pouco combináveis.

2026-06-20 • via Nuitee
M
Marinez Pontes • solo_traveller • br
8
Pros:

Localização pra mim foi boa pois meu compromisso era próximo ao hotel.
Mas ele fica longe de qualquer praia boa.
Café da manhã Bom.

Cons:

Nada a reclamar

2026-06-17 • via Nuitee