Torel Palace Porto

Hotels
9.8 (1487 reviews)
Rua de Entreparedes 40 , Porto , PT
+351 22 609 0559

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful decor and ambiance
Cons:
No significant complaints

Categories

Cleanliness
9.85
The property is in a lovely area - very walkable, with many nice restaurants nearby.
Service
10
Exceptional service from the staff was frequently praised across multiple reviews.
Location
9.82
Location described as charming and convenient with access to restaurants.
Room Quality
9.86
Rooms were comfortable, clean and very quiet, enhancing the overall stay.
Amenities
9.51
Facilities were noted as impeccable and well-maintained.
Value for Money
9.54
Given the high level of service and quality of amenities, the value was deemed excellent.
Food and Beverage
10
The breakfast was described as over the top delicious and dining options praised.
Overall Experience
9.8
The overall stay was rated as exceptional, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:03

Property Description

Luxurious 5-Star Stay in the Heart of Porto

Exquisite Amenities: Torel Palace Porto boasts an outdoor swimming pool, a restaurant, and a bar for guests to unwind and enjoy. The concierge service and luggage storage add to the convenience of your stay.

Elegant Rooms: Experience comfort and style in the air-conditioned rooms equipped with modern amenities such as a coffee machine, minibar, and flat-screen TV. Some rooms offer balconies with stunning city views for a truly memorable stay.

Central Location: Situated just 600 meters from Sao Bento Metro Station, this hotel is perfect for exploring Porto's top attractions like Sao Bento Train Station and Ribeira Square. Book now for a luxurious getaway at Torel Palace Porto.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.

Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.
Please note that pets will incur an additional charge of €65 per night, per pet.
Please note that room service is available at a cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

9.8
Based on 1487 reviews
Cleanliness: 9.85
Service: 10
Location: 9.82
Room Quality: 9.86
Amenities: 9.51
Value for Money: 9.54
Food and Beverage: 10
Overall Experience: 9.8
T
Thabo • couple • za
9
Beautiful and well located
Pros:

Nice location
Old building with high ceilings
Concierge was very helpful with restaurants
Nice cafe in the lobby with decent coffee and cakes
Staff at check-in and checkout were friendly and efficient

Cons:

Mornings were noisy, I suspect the cleaning teams
The bathroom was created in the middle of the suite, in order to comply with heritage rules; cute only for the first day
There were no real views but that was ok

2026-10-31 • via Nuitee
T
Thabo • solo_traveller • za
9
Beautiful old building, nice location
Pros:

Beautiful old building, high ceilings

Cons:

Noise in the mornings, by the cleaning teams

2026-10-31 • via Nuitee
G
GEORGE • family_with_children • gr
9
2026-10-28 • via Nuitee
J
johannes • extended_group • at
9
Pros:

Wunderschöner alte Palace - geschmackvoll ausgestattet mit freundlichem und kompetentem Personal

2026-10-28 • via Nuitee
W
Wendy • couple • gb
10
Absolutely fabulous place to stay, with staff that really couldn’t do enough to make us welcome.
Pros:

Perfect location in a beautiful building.

2026-10-27 • via Nuitee
D
Danielle • couple • gb
10
2026-10-26 • via Nuitee
B
Boris • family_with_children • fr
8
2026-10-26 • via Nuitee
G
Geert • couple • be
10
Pros:

Amazing

2026-10-25 • via Nuitee
O
Obaid • couple • ae
9
Fantastic stay in Porto
Pros:

Everything and specifically the Facility and the room.

Cons:

Nothing

2026-10-21 • via Nuitee
W
WEI • extended_group • es
6
The front desk staff were very friendly and helpful.
2026-10-21 • via Nuitee
R
Richard • couple • gb
10
Pros:

Quiet room. Great breakfast.

Cons:

Breakfast only started serving at 7.30am.

2026-10-17 • via Nuitee
J
Julia • couple • pl
10
2026-10-16 • via Nuitee
R
Rob • couple • nl
9
helemaal top
2026-10-16 • via Nuitee
U
Ulrich • family_with_children • de
10
Perfekt
Pros:

Sehr zuvorkommendes Personal. Top Hotel.

Cons:

-

2026-10-16 • via Nuitee
J
Jan Olav • couple • no
9
2026-10-15 • via Nuitee
C
Christine • couple • us
10
Pros:

We loved the staff service, hotel interior, restaurant food, and location.

Cons:

N/A

2026-10-15 • via Nuitee
S
Shafish • couple • gb
10
Wonderful stay with exceptional staff.
Pros:

From the moment we arrived the staff went above and beyond. Wonderful welcome and introduction about the hotel and the building itself. Our room was spotlessly clean and had everything we needed. Bed was so comfortable and bathroom bright and again spotless. In a fabulous location, very close to most things we had wanted to visit.

Cons:

Nothing, it was amazing

2026-10-15 • via Nuitee
R
Robert • couple • gb
8
Pros:

Beautifully decorated. Very good staff. Good breakfast. Great location.

Cons:

Not much outside sunny space.

2026-10-12 • via Nuitee
K
Katherine • couple • gb
10
Very comfortable hotel with very helpful and friendly staff. Would definitely recommend!
Pros:

Lovely building, comfortable rooms and the service was excellent.

Cons:

The swimming pool is tiny.

2026-10-08 • via Nuitee
M
Maria • couple • pe
10
2026-10-08 • via Nuitee