Pagoda Hotel

Hotels
Highgate Independent
7.6 (132 reviews)
1525 Rycroft St, Honolulu, Hawaii, 96814 , Honolulu , US

Pets allowed

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Helpful, courteous and accommodating staff (early check-in, parking arranged, coupons provided)
Very good location near Ala Moana, Walmart, Don Quixote and transport links
Comfortable, spacious rooms
Breakfast available with $5 vouchers
Facilities generally good (small pool)
Good security
Friendly restaurant servers who refill drinks
Reasonably priced with helpful vouchers
Cons:
Old/noisy air conditioning allowing street noise and disturbing sleep
Reports of cockroaches in some rooms (cleanliness concern)
Check-in time inflexible (often 3–4 PM) and occasional room availability delays
Music from pool area loud until ~10 PM in some rooms
Microwave is a paid extra
No tub in some rooms
Room servicing or housekeeping issues (e.g., reported room made up every 4 hrs)
Some rooms are a decent walk from the beach

Categories

Cleanliness
5
Multiple guests reported cockroaches and issues with room cleanliness; housekeeping is present but pests and maintenance problems (e.g., noisy AC blowing debris/noise) negatively impacted perceived cleanliness.
Service
9.8
Repeated praise for reception and staff (helpful, courteous, accommodating early check-in, staff member Debby singled out, arranged parking and vouchers); service is a clear strength across reviews.
Location
8.5
Consistently described as very strategic/close to Ala Moana, Walmart, Don Quixote and good transportation links; some notes that the beach is a decent walk away.
Room Quality
6.8
Rooms described as comfortable and spacious but marred by an old, noisy air-conditioning unit allowing street noise, occasional loud pool-adjacent music and lack of tubs in some rooms.
Amenities
7.4
Facilities generally good with a small pool and helpful restaurant staff; paid extras (microwave fee) and limited pool/no-tub amenities reduce the score slightly.
Value for Money
7.8
Guests appreciated $5 breakfast vouchers and parking assistance which improved perceived value; paid add-ons and some maintenance issues temper the value assessment.
Food and Beverage
8.5
Breakfast and restaurant service received positive mentions (vouchers, attentive servers who refill drinks), contributing positively to this category.
Overall Experience
7
Overall stays were generally positive due to service and location, but noise (AC, pool music), check-in timing constraints and cleanliness issues lowered the overall impression for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-18 11:39

Property Description

Escape to the vibrant heart of Honolulu at Pagoda Hotel, where comfort meets convenience.

Relaxation Awaits
Dive into our stunning outdoor pool or unwind in the tranquil garden as you soak in the Hawaiian sunshine, perfectly designed for leisure and relaxation.

Culinary Delights
Savor delectable dishes at the Pagoda Restaurant, where you can indulge in cooked-to-order breakfasts or delightful meals any time throughout your stay.

Convenience and Comfort
With amenities such as complimentary Wi-Fi, flat-screen TVs, and private bathrooms in each of our 199 thoughtfully designed guestrooms, you’ll feel right at home. Stay connected and enjoy ergonomic workspaces for your convenience.

Don’t miss out on the ultimate Hawaiian getaway—book your stay at Pagoda Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Free in-room WiFi has a 4-device limit.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Green Key Global

  • Pets

    Pet max weight (per pet) in lb is 30

  • Pets

    Pet max weight (per pet) in kg is 14

See all policies

Location

Guest Reviews

7.6
Based on 132 reviews
Cleanliness: 5
Service: 9.8
Location: 8.5
Room Quality: 6.8
Amenities: 7.4
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 7
N
Norleen solo_traveller fm
10
2026-07-25 via Nuitee
A
Anthony solo_traveller us
10
ビジネストリップ
Pros:

スタッフが皆様さん親切で大変助かりました。

2026-07-25 via Nuitee
S
Stefanie family_with_children ch
9
Sehr guter Ausgangspunkt um die Insel zu entdecken
Pros:

Gute Nähe zu Geschäften, Strand und Bushaltestellen! Man fühlt sich sehr sicher!

2026-07-24 via Nuitee
R
Rose Ann Tadina solo_traveller us
10
2026-07-24 via Nuitee
L
Lynjoy solo_traveller us
10
2026-07-23 via Nuitee
L
Leticia family_with_children us
8
Good.
Pros:

The closeness to every shopping and dinning we could want.

Cons:

A room on the 1st floor.

2026-07-23 via Nuitee
A
Anine family_with_children no
10
2026-07-22 via Nuitee
E
Eydeline solo_traveller pw
9
Pros:

location

Cons:

no cleaning service everyday

2026-07-22 via Nuitee
A
Alonz couple pw
8
2026-07-22 via Nuitee
Y
Yamashita couple us
8
2026-07-22 via Nuitee
C
Crystal solo_traveller us
10
Pros:

Always stay at Pagoda hotel every time I’m in Honolulu. Staff is amazing and room is always clean and comfortable. 10/10!

2026-07-21 via Nuitee
A
Arnstein solo_traveller us
6
Okay, but I'd look for a better place next time
Pros:

Noisy place. In the morning I heard every door slam multiple times. Street noise too. Caused me to lose sleep.

Cons:

Rooms we'll cared for and clean

2026-07-21 via Nuitee
J
JANICE MAE solo_traveller us
10
2026-07-19 via Nuitee
M
Maopa solo_traveller as
10
2026-07-18 via Nuitee
M
Maopa solo_traveller as
10
Awesome stay with great services
Pros:

Everything especially the breakfast

Cons:

There was only 1 cart available for luggage transfer

2026-07-18 via Nuitee
B
Butler family_with_children us
6
Pros:

Everything was walking distance which was great

Cons:

The loud noise and the staff could be harsh at times to the customers

2026-07-18 via Nuitee
T
Thomas solo_traveller at
8
Pros:

The location is convenient for combining driving and walking. The à la carte breakfast was good, and the price was still okay.

2026-07-18 via Nuitee
S
Seguerre family_with_children us
10
2026-07-18 via Nuitee
M
Maelani couple us
10
2026-07-17 via Nuitee
F
Fabian solo_traveller us
7
I had a good stay
Pros:

The location and helpful staff

Cons:

The shower and there was no iron and hair dryer

2026-07-17 via Nuitee