Pagoda Hotel

Hotels
Highgate Independent
7.6 (132 reviews)
1525 Rycroft St, Honolulu, Hawaii, 96814 , Honolulu , US

Pets allowed

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Helpful, courteous and accommodating staff (early check-in, parking arranged, coupons provided)
Very good location near Ala Moana, Walmart, Don Quixote and transport links
Comfortable, spacious rooms
Breakfast available with $5 vouchers
Facilities generally good (small pool)
Good security
Friendly restaurant servers who refill drinks
Reasonably priced with helpful vouchers
Cons:
Old/noisy air conditioning allowing street noise and disturbing sleep
Reports of cockroaches in some rooms (cleanliness concern)
Check-in time inflexible (often 3–4 PM) and occasional room availability delays
Music from pool area loud until ~10 PM in some rooms
Microwave is a paid extra
No tub in some rooms
Room servicing or housekeeping issues (e.g., reported room made up every 4 hrs)
Some rooms are a decent walk from the beach

Categories

Cleanliness
5
Multiple guests reported cockroaches and issues with room cleanliness; housekeeping is present but pests and maintenance problems (e.g., noisy AC blowing debris/noise) negatively impacted perceived cleanliness.
Service
9.8
Repeated praise for reception and staff (helpful, courteous, accommodating early check-in, staff member Debby singled out, arranged parking and vouchers); service is a clear strength across reviews.
Location
8.5
Consistently described as very strategic/close to Ala Moana, Walmart, Don Quixote and good transportation links; some notes that the beach is a decent walk away.
Room Quality
6.8
Rooms described as comfortable and spacious but marred by an old, noisy air-conditioning unit allowing street noise, occasional loud pool-adjacent music and lack of tubs in some rooms.
Amenities
7.4
Facilities generally good with a small pool and helpful restaurant staff; paid extras (microwave fee) and limited pool/no-tub amenities reduce the score slightly.
Value for Money
7.8
Guests appreciated $5 breakfast vouchers and parking assistance which improved perceived value; paid add-ons and some maintenance issues temper the value assessment.
Food and Beverage
8.5
Breakfast and restaurant service received positive mentions (vouchers, attentive servers who refill drinks), contributing positively to this category.
Overall Experience
7
Overall stays were generally positive due to service and location, but noise (AC, pool music), check-in timing constraints and cleanliness issues lowered the overall impression for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-18 11:39

Property Description

Escape to the vibrant heart of Honolulu at Pagoda Hotel, where comfort meets convenience.

Relaxation Awaits
Dive into our stunning outdoor pool or unwind in the tranquil garden as you soak in the Hawaiian sunshine, perfectly designed for leisure and relaxation.

Culinary Delights
Savor delectable dishes at the Pagoda Restaurant, where you can indulge in cooked-to-order breakfasts or delightful meals any time throughout your stay.

Convenience and Comfort
With amenities such as complimentary Wi-Fi, flat-screen TVs, and private bathrooms in each of our 199 thoughtfully designed guestrooms, you’ll feel right at home. Stay connected and enjoy ergonomic workspaces for your convenience.

Don’t miss out on the ultimate Hawaiian getaway—book your stay at Pagoda Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Free in-room WiFi has a 4-device limit.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Green Key Global

  • Pets

    Pet max weight (per pet) in lb is 30

  • Pets

    Pet max weight (per pet) in kg is 14

See all policies

Location

Guest Reviews

7.6
Based on 132 reviews
Cleanliness: 5
Service: 9.8
Location: 8.5
Room Quality: 6.8
Amenities: 7.4
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 7
G
Gary solo_traveller us
4
2026-06-13 via Nuitee
C
Claude couple us
7
I give it 7 out of 10. No room for stays less than 4 days. service. I wouldn’t stay here again for that reason.
Pros:

Remodeled. Close to restaurants and shopping

Cons:

No room service; unless, your stay is over 4 days.

2026-06-13 via Nuitee
R
Rick couple us
6
2026-06-12 via Nuitee
M
Michael couple us
9
Great location, price is right, and wonderful breakfast! Makes it an easy choice for returning locals and visitors!
Pros:

Convenience location and that $5 breakfast. As a returning local it really brings home back as these were my stomping grounds growing up attending Kaahumanu, Washington and Lincoln. And seeing the Like Like sign still up!!! Priceless. Many meals with Auntie Carol (waitress)!! I will always return there!!

Cons:

Garbage truck noise so early in the morning.

2026-06-12 via Nuitee
L
Londono solo_traveller us
7
2026-06-11 via Nuitee
K
Kamalani couple us
10
2026-06-10 via Nuitee
J
João Pedro extended_group br
10
2026-06-08 via Nuitee
J
Jubilee family_with_children us
10
I will definitely consider it again next time!
Pros:

Location and staff hospitality!

Cons:

Elevator too small and restaurant in a separate wing for the hotel! Great food though.

2026-06-08 via Nuitee
D
Dalmir couple us
8
2026-06-07 via Nuitee
R
Randy solo_traveller us
8
Pros:

It was a good value for downtown Honolulu. Plenty of places to eat nearby. It was just an overnight stay waiting on a flight for us.

2026-06-06 via Nuitee
R
Randy solo_traveller us
8
2026-06-06 via Nuitee
T
Taerin solo_traveller kr
10
2026-06-05 via Nuitee
M
Myriam Gagné extended_group ca
6
2026-06-04 via Nuitee
D
Deborah couple au
8
Good value
Pros:

Clean, tidy and in a good spot. Walkable to main part of town. Staff very helpful.

2026-06-02 via Nuitee
G
Gilles solo_traveller pf
8
2026-06-02 via Nuitee
D
DANIEL solo_traveller be
7
Relativement confortable mais pas assez central.
Pros:

On reçoit un voucher pour un petit déjeuner à 5 dollars. Il faut sortir pour le prendre dans un établissement voisin, mais il est excellent. A part cela, la chambre était correct et le prix acceptable.

Cons:

J'avais choisi cet hôtel pour la première nuit à Honolulu parce que j'arrivais assez tard le soir et qu'il était le plus proche de l'aéroport, mais il est assez isolé. Dans les alentours immédiats, il n'y a rien d'intéressant. Plus tard, j'ai séjourné à Waikiki même et c'était beaucoup mieux, du point de vue de la situation géographique.

2026-06-01 via Nuitee
S
Sarai solo_traveller us
8
It was ok.
Pros:

Having access to the koi pond.

Cons:

No room service.

2026-05-30 via Nuitee
F
Felipe couple es
10
2026-05-30 via Nuitee
K
Kateřina couple cz
10
Fajn hotel s velmi dobrou snídaní
Pros:

Prostorný čistý pokoj i koupelna. Dochozí vzdálenost na Waikiki beach. Blízko autobusů i obchodů. Velmi milý a nápomocný personál. Možnost parkování. Možnost využití prádelny. Bazén. Výborná snídaně za 5 $.

Cons:

Hluk z venku i ve 12. patře. Bazén je malý, ale na osvěžení určitě dostačující. Cena 33 $ za parkování. Depozit za pokoj.

2026-05-28 via Nuitee
J
Jian solo_traveller cn
7
Good location and value. But DONOT choose the city view room.
Pros:

Everything was good except for the noise from the road :(

Cons:

The noise at night and early morning:(

2026-05-27 via Nuitee