Pagoda Hotel

Hotels
Highgate Independent
7.6 (132 reviews)
1525 Rycroft St, Honolulu, Hawaii, 96814 , Honolulu , US

Pets allowed

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Helpful, courteous and accommodating staff (early check-in, parking arranged, coupons provided)
Very good location near Ala Moana, Walmart, Don Quixote and transport links
Comfortable, spacious rooms
Breakfast available with $5 vouchers
Facilities generally good (small pool)
Good security
Friendly restaurant servers who refill drinks
Reasonably priced with helpful vouchers
Cons:
Old/noisy air conditioning allowing street noise and disturbing sleep
Reports of cockroaches in some rooms (cleanliness concern)
Check-in time inflexible (often 3–4 PM) and occasional room availability delays
Music from pool area loud until ~10 PM in some rooms
Microwave is a paid extra
No tub in some rooms
Room servicing or housekeeping issues (e.g., reported room made up every 4 hrs)
Some rooms are a decent walk from the beach

Categories

Cleanliness
5
Multiple guests reported cockroaches and issues with room cleanliness; housekeeping is present but pests and maintenance problems (e.g., noisy AC blowing debris/noise) negatively impacted perceived cleanliness.
Service
9.8
Repeated praise for reception and staff (helpful, courteous, accommodating early check-in, staff member Debby singled out, arranged parking and vouchers); service is a clear strength across reviews.
Location
8.5
Consistently described as very strategic/close to Ala Moana, Walmart, Don Quixote and good transportation links; some notes that the beach is a decent walk away.
Room Quality
6.8
Rooms described as comfortable and spacious but marred by an old, noisy air-conditioning unit allowing street noise, occasional loud pool-adjacent music and lack of tubs in some rooms.
Amenities
7.4
Facilities generally good with a small pool and helpful restaurant staff; paid extras (microwave fee) and limited pool/no-tub amenities reduce the score slightly.
Value for Money
7.8
Guests appreciated $5 breakfast vouchers and parking assistance which improved perceived value; paid add-ons and some maintenance issues temper the value assessment.
Food and Beverage
8.5
Breakfast and restaurant service received positive mentions (vouchers, attentive servers who refill drinks), contributing positively to this category.
Overall Experience
7
Overall stays were generally positive due to service and location, but noise (AC, pool music), check-in timing constraints and cleanliness issues lowered the overall impression for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-18 11:39

Property Description

Escape to the vibrant heart of Honolulu at Pagoda Hotel, where comfort meets convenience.

Relaxation Awaits
Dive into our stunning outdoor pool or unwind in the tranquil garden as you soak in the Hawaiian sunshine, perfectly designed for leisure and relaxation.

Culinary Delights
Savor delectable dishes at the Pagoda Restaurant, where you can indulge in cooked-to-order breakfasts or delightful meals any time throughout your stay.

Convenience and Comfort
With amenities such as complimentary Wi-Fi, flat-screen TVs, and private bathrooms in each of our 199 thoughtfully designed guestrooms, you’ll feel right at home. Stay connected and enjoy ergonomic workspaces for your convenience.

Don’t miss out on the ultimate Hawaiian getaway—book your stay at Pagoda Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Free in-room WiFi has a 4-device limit.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Green Key Global

  • Pets

    Pet max weight (per pet) in lb is 30

  • Pets

    Pet max weight (per pet) in kg is 14

See all policies

Location

Guest Reviews

7.6
Based on 132 reviews
Cleanliness: 5
Service: 9.8
Location: 8.5
Room Quality: 6.8
Amenities: 7.4
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 7
G
Gayleen extended_group pw
10
2026-07-10 via Nuitee
L
Latoya family_with_children us
5
Pros:

Close to stores like Walmart, target and other shopping areas in a lot of food shops but too much homeless I didn’t care for

Cons:

It was a little too open to the public
Easy access to enter

2026-07-10 via Nuitee
P
Paul couple nz
7
Comfortable enough. Would consider staying again.
Pros:

Location close to Shopping, downtown and Waikiki. Spacious clean room. Breakfast was a good perk.

Cons:

Noisy. Lot of street noise at night six floors up (could hear people having a normal conversation in the street) and from neighbouring room and hallway.

2026-07-09 via Nuitee
J
Jenny couple pf
9
Magnifique séjour pour le prix
Pros:

La localisation le personnel le petit déjeuner

Cons:

Rien

2026-07-08 via Nuitee
R
Rita solo_traveller gb
8
Great choice to avoid Waikiki
Pros:

Staff is super friendly.

Location is great especially if you want a bit of a less touristy area, the Ala Moana beach is reachable by foot or bus and it's in my opinion better thank Waikiki beach and way less busy. Lots of buses to other places close by. Big supermarkets nearby.

Breakfast is great if you're not vegan and super cheap! My favourite was the bagel and yogurt with granola, but there's big heavy choices too.

Cons:

If you don't want meat or dairy at breakfast you should go out for breakfast.

The bathroom felt a little bit dated, the kind that might not look sparkly clean even if it is.

2026-07-08 via Nuitee
M
Moniz family_with_children us
8
2026-07-07 via Nuitee
K
KOFFI solo_traveller us
9
Pros:

Cleanness of the location

2026-07-07 via Nuitee
K
Kelsie solo_traveller us
10
Pros:

Location, almost free ($5) breakfast, and parking were exceptional!

Cons:

Noise from halls and other rooms was very noticeable

2026-07-06 via Nuitee
M
Matthew solo_traveller us
10
An Honest Review
Pros:

The staff is very kind and helpful . The rooms are always clean and tidy...We've stayed here a few times and we'll stay there again

2026-07-05 via Nuitee
F
Felix Jr extended_group us
10
2026-07-04 via Nuitee
N
nathan solo_traveller us
10
2026-07-03 via Nuitee
H
Harmon couple us
10
Wonderful!
Pros:

Location is key,outside of Waikiki and yet access to freeway and shopping and restaurants are so close!

Cons:

Nothing to hate here!

2026-07-03 via Nuitee
J
June couple jp
4
cheap breakfast
Cons:

The overall vibe. This place could be made waaayy better if a proper designer was involved. The renovation feels cheaply done and not thought out.

2026-07-03 via Nuitee
R
Rhonda solo_traveller us
8
Very enjoyable as the staff & even people staying connected with a true. Aloha spirit of kindness &
Pros:

Breakfast was very good.

Cons:

Needed a table to eat or write at.
Larger surface area around bathroom sink to place items.
Door/ curtain around areas area where suitcase should not have to

2026-06-30 via Nuitee
J
Jesse solo_traveller us
8
Pros:

Friendly staff.

Cons:

Resort fee for no real good reason.

2026-06-30 via Nuitee
E
Emmylou family_with_children us
7
2026-06-30 via Nuitee
E
Erick couple fm
9
Enjoyable
Pros:

Convenient

Cons:

NA

2026-06-29 via Nuitee
I
Ines Filipa extended_group pt
5
2026-06-29 via Nuitee
T
Tuuga family_with_children us
5
Pros:

Good

Cons:

Put microwave in the room

2026-06-29 via Nuitee
S
Skiis Dewey solo_traveller fm
10
2026-06-28 via Nuitee