Graduate by Hilton New Haven

Hotels
9 (662 reviews)
1151 Chapel Street , New Haven , US
+1 475-207-7070

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
8.5
Rooms not cleaned daily and issues with cleanliness during stay were noted.
Service
10
Staff were helpful when deficiencies pointed out, but there were management issues.
Location
10
Convenient location, good access to attractions noted in multiple reviews.
Room Quality
8.5
Issues with slanted floors and room sound insulation, not comfortable for sleeping.
Amenities
8
Significant issues with hot water and WiFi, amenities not restocked.
Value for Money
8
Many reviews highlight overcharging for the services provided, perceived low value.
Food and Beverage
9.5
Lobby café was mentioned positively but not extensively.
Overall Experience
9.5
Overall mixed feelings; potential noted, but many areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:15

Property Description

Convenient Location
Located in the heart of New Haven, Graduate New Haven is just a stone's throw away from Yale University, Yale Peabody Museum, and The Yale Bowl, making it an ideal choice for travelers looking to explore the city's top attractions.

Comfortable Accommodation
Each guest room at Graduate New Haven is equipped with modern amenities such as air conditioning, a flat-screen TV, a coffee machine, and a private bathroom. Some rooms even offer stunning city views, ensuring a memorable stay for every guest.

Nearby Attractions
With popular landmarks like New Haven Green Historic District, Yale Repertory Theater, and Yale University Art Gallery within walking distance, guests can immerse themselves in the rich cultural scene of New Haven right from the hotel's doorstep.

Experience the best of New Haven at Graduate New Haven - book your stay now for an unforgettable trip!

Important information:

Starting August 28th the Old Heidelberg will be open 7 days a week (Monday - Sunday).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HVN

Location

Guest Reviews

9
Based on 662 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 8
Value for Money: 8
Food and Beverage: 9.5
Overall Experience: 9.5
M
Mark • couple • nl
7
Goede locatie maar personeel niet erg behulpzaam attent
Pros:

Goede locatie

Cons:

Beetje oud aan het worden en het personeel erg wisselend en niet altijd behulpzaam. Er schijnt na 20 uur geen technisch personeel te zijn!

2026-09-08 • via Nuitee
C
Cynthia • couple • us
10
A+
Pros:

We loved everything about the property, awesome decoration, perfect location, in the heart of New Haven.

2026-09-05 • via Nuitee
D
Denise • couple • us
10
Great place to stay.
Pros:

Love the design and historical the vibe of hotel is.

Cons:

I liked it all

2026-08-29 • via Nuitee
S
stefano • family_with_children • ae
1
Very bad place!
Pros:

Almost nothing

Cons:

They did not even made the bad, at the reception there was a creamy guy, we sow a mouse walking in the lobby, the rooms and bed are bad

2026-08-19 • via Nuitee
A
Anthony • family_with_children • fr
1
Fuyez ! Choisissez un autre hôtel qui respecte ses clients
Cons:

Scandaleux ! À fuir !
Nous avons cherché à joindre cet établissement plusieurs jours par téléphone et par mail mais sans aucune réponse de leur part !
Nous cherchions à annuler ou décaler une réservation mais pas de réponse de leur part ni à nous, ni à Booking…

2026-08-14 • via Nuitee
N
Nathalie • couple • ca
6
2026-08-10 • via Nuitee
T
Theodore • couple • us
8
Nice hotel , comfortable room . But lacking service
Pros:

Location , room

Cons:

No valet , no cash at the front desk
Fire alarm at 145 AM

2026-08-09 • via Nuitee
G
Ghinescu • extended_group • ro
10
2026-07-23 • via Nuitee
A
Amanda • family_with_children • au
10
This fabulous hotel is centrally located and thank you to the staff for the Bar recommendation!
Pros:

The hotel was centrally located, and I loved the decor even down to the room keys which were past Yale graduates.

Cons:

Nothing whatsoever!

2026-07-17 • via Nuitee
J
Julia • family_with_children • us
10
Very nice staff
Pros:

Location, style, and cleanliness

2026-07-07 • via Nuitee
F
Florence • couple • ch
8
2026-07-07 • via Nuitee
C
clancy • solo_traveller • ie
10
Pros:

Loved the theme throughout hotel

Cons:

Steps up to front door! But that added to the charm

2026-06-14 • via Nuitee
P
Pan • solo_traveller • us
10
2026-05-29 • via Nuitee
S
Shauna • couple • gb
9
2026-04-22 • via Nuitee
• couple • us
10
2026-04-14 • via Nuitee
A
Ashburn • solo_traveller • us
8
2026-04-07 • via Nuitee
N
Nicola • couple • gb
10
Very comfortable hotel & convenient location
Pros:

Conveniently located, comfortable rooms, friendly helpful staff on reception & in cafe

Cons:

Stairs at entrance to negotiate with heavy luggage

2026-04-06 • via Nuitee
E
Erla • extended_group • bb
10
2026-04-02 • via Nuitee
L
Louise • solo_traveller • us
7
Charming decor and staff!
2026-03-23 • via Nuitee
C
Chester • family_with_children • us
7
It was good
Pros:

Loved the old architecture design

2026-03-12 • via Nuitee