Hyatt Place Nashville Franklin Cool Springs

Hotels
•
Hyatt Place
8.6 (987 reviews)
650 Bakers Bridge Avenue , Franklin , us
+1 615-771-8900

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues with sofa bed
Inconsistent service quality

Categories

Cleanliness
8.15
Some reviews mentioned cleanliness issues with the sofa bed.
Service
8.85
Some reviews highlighted friendly staff, though there were mentions of lackluster service this time.
Location
9.15
Consistently praised for its convenient and quiet location.
Room Quality
8.65
Rooms are generally clean and comfortable, though some minor access issues were noted.
Amenities
8.45
Amenities were adequate, but breakfast variety could improve.
Value for Money
8.15
Customers felt comfortable, but some expected better service for the price.
Food and Beverage
8.65
Breakfast had a good variety and was well-received.
Overall Experience
8.75
Most guests enjoyed their stay despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:46

Property Description

Luxurious Suites with Modern Amenities

Featuring spacious suites with a 42-inch flat-screen TV, sofa bed, and stylish bathroom, Hyatt Place Nashville/Franklin/Cool Springs offers a luxurious stay. Guests can enjoy the convenience of a work desk, coffee machine, and refrigerator in each suite.

Fitness Center and 24-Hour Services

Stay active at the 24-hour fitness center equipped with cardio machines, or seek assistance from the round-the-clock front desk for a seamless stay experience.

Coffee to Cocktails at Your Service

Indulge in a variety of beverages at the on-site Coffee to Cocktails bar and lounge, offering everything from freshly brewed coffee to premium beers, wines, and cocktails.

Experience comfort and convenience at Hyatt Place Nashville/Franklin/Cool Springs. Book your stay now for a memorable getaway.

Important information:

Please note that pets will incur an additional charge as follows:
- USD 100 per stay for stays of 6 nights or less
- USD 200 per stay for stays of 7 to 30 nights

Please note that the property can only accommodate pets with a maximum weight of 22.6 kg or less.

Please note that a maximum of 2 pets are allowed per room, not exceeding the weight of 34 kg combined.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 987 reviews
Cleanliness: 8.15
Service: 8.85
Location: 9.15
Room Quality: 8.65
Amenities: 8.45
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
C
Carol • solo_traveller • us
8
Excellent and at a great value!
Pros:

Room design was unique! Breakfast was very good! Will stay here again and very close to all the restaurants and shopping.

Cons:

Room very cold, couldn't change heating cooling system!

2026-07-25 • via Nuitee
P
PLAVULJ • family_with_children • us
10
2026-07-25 • via Nuitee
J
Jennifer • family_with_children • us
7
The hotel is okay
Pros:

the location is great. Nice hotel, but it’s older.

Cons:

It’s an older hotel, and there is absolutely no privacy in the room. I had a standard room and there wasn’t a partition/wall between the bathroom area and the room. If you’re traveling with someone, there’s no privacy.

2026-07-21 • via Nuitee
J
Jessica • family_with_children • us
10
2026-07-20 • via Nuitee
R
Robinson • solo_traveller • us
6
Pros:

The location was perfect. The staff was friendly. Breakfast was good. Beautiful setting for the hotel.

Cons:

The room was only vacuumed once in our 3 week stay and the bed sheets were changed only once. The carpet in the rooms definitely needs upgraded.

2026-07-19 • via Nuitee
C
Charlotte • extended_group • us
10
We had a comfortable stay in a nice room with good coffee the next morning
Pros:

The clean and nice rooms. Large

Cons:

The check in guy.

2026-07-15 • via Nuitee
C
Christina • solo_traveller • us
10
2026-07-15 • via Nuitee
A
Alexandra • couple • us
10
Easy check in and close to everything!
Pros:

Very friendly staff.

2026-07-15 • via Nuitee
A
Amanda Abbot • couple • au
9
Pros:

Great location, beautiful comfortable big rooms. Easy access and parking. Nice pool. Close to everything you need. Bonus good breakfast options

Cons:

Front desk staff member was always preoccupied.

2026-07-14 • via Nuitee
D
dudiki • family_with_children • us
10
2026-07-11 • via Nuitee
B
Bryan • couple • us
10
Easy check in and friendly
Pros:

The location

Cons:

Nothing

2026-07-11 • via Nuitee
M
Marisela • family_with_children • us
8
Clean and lovely hotel.
Pros:

Nice neighborhood and close to the mall and attractions. Rooms were clean and spacious. Breakfast was delicious.

2026-07-10 • via Nuitee
C
Candice • solo_traveller • us
10
2026-07-09 • via Nuitee
C
Candice • solo_traveller • us
10
2026-07-09 • via Nuitee
J
Jordan • couple • us
10
2026-07-09 • via Nuitee
D
David • couple • us
10
2026-07-08 • via Nuitee
L
Liora Katherine • couple • us
10
Well located clean comfortable hotel.
Pros:

Excellent location. I was welcomed by a friendly and competent staff member.
He gave me a quiet room because I was scheduled for surgery the next day.

Cons:

The bedroom was separated by a half wall and provided cushion from the noise in the hallway. Everything was clean and convenient.

2026-07-08 • via Nuitee
A
Angela • couple • us
9
2026-07-06 • via Nuitee
T
Tina • couple • us
2
Would not stay there again
Pros:

The shower was the only thing nice...everything else thumbs down

Cons:

Room smelled like dirty mop water...mattress and pillows were hard and stiff

2026-07-05 • via Nuitee
M
Meza • couple • us
8
2026-07-04 • via Nuitee