Hyatt Place Nashville Franklin Cool Springs

Hotels
•
Hyatt Place
8.6 (931 reviews)
650 Bakers Bridge Avenue , Franklin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues with sofa bed
Inconsistent service quality

Categories

Cleanliness
8.15
Some reviews mentioned cleanliness issues with the sofa bed.
Service
8.85
Some reviews highlighted friendly staff, though there were mentions of lackluster service this time.
Location
9.15
Consistently praised for its convenient and quiet location.
Room Quality
8.65
Rooms are generally clean and comfortable, though some minor access issues were noted.
Amenities
8.45
Amenities were adequate, but breakfast variety could improve.
Value for Money
8.15
Customers felt comfortable, but some expected better service for the price.
Food and Beverage
8.65
Breakfast had a good variety and was well-received.
Overall Experience
8.75
Most guests enjoyed their stay despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:46

Property Description

Luxurious Suites with Modern Amenities

Featuring spacious suites with a 42-inch flat-screen TV, sofa bed, and stylish bathroom, Hyatt Place Nashville/Franklin/Cool Springs offers a luxurious stay. Guests can enjoy the convenience of a work desk, coffee machine, and refrigerator in each suite.

Fitness Center and 24-Hour Services

Stay active at the 24-hour fitness center equipped with cardio machines, or seek assistance from the round-the-clock front desk for a seamless stay experience.

Coffee to Cocktails at Your Service

Indulge in a variety of beverages at the on-site Coffee to Cocktails bar and lounge, offering everything from freshly brewed coffee to premium beers, wines, and cocktails.

Experience comfort and convenience at Hyatt Place Nashville/Franklin/Cool Springs. Book your stay now for a memorable getaway.

Important information:

Please note that pets will incur an additional charge as follows:
- USD 100 per stay for stays of 6 nights or less
- USD 200 per stay for stays of 7 to 30 nights

Please note that the property can only accommodate pets with a maximum weight of 22.6 kg or less.

Please note that a maximum of 2 pets are allowed per room, not exceeding the weight of 34 kg combined.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 931 reviews
Cleanliness: 8.15
Service: 8.85
Location: 9.15
Room Quality: 8.65
Amenities: 8.45
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
B
Brandon • solo_traveller • us
8
2026-05-23 • via Nuitee
G
Grady • solo_traveller • us
1
Didn’t stay, not as distributed. Attendant said we would gladly approve a refund. They were under new management.
Pros:

Nice place, just not as advertised.

Cons:

No restaurant no bar. Showed both on the website

2026-05-22 • via Nuitee
D
Dale • couple • us
9
2026-05-21 • via Nuitee
Z
zach • couple • us
8
2026-05-20 • via Nuitee
C
Charlotte • solo_traveller • us
9
Overall comfortable stay!
Pros:

It was quiet. Beds were very comfortable! Room and facilities clean and fresh smelling.

Cons:

The grab bar on shower/ tub was located next to the stool. There isn’t enough space to get in the tub from that side.
There wasn’t enough space for people to sit for breakfast. The chairs are low and not very comfortable to get up and down.
The hotel was farther off I-65 than it indicated on our GPS.

2026-05-17 • via Nuitee
A
Ardie • solo_traveller • us
9
2026-05-17 • via Nuitee
A
Angela • solo_traveller • us
7
2026-05-16 • via Nuitee
L
Linda • solo_traveller • us
10
2026-05-13 • via Nuitee
G
Gardner • couple • us
1
Never again
Pros:

I liked the location of the property!

Cons:

THE SIMPLE FACT OF CHARGING PET FEE FOR AN EMOTIONAL SUPPORT ANIMAL AND DIDNT SAY NOT A DAMN WORD ABOUT A PET FEE UPON CHECKING IN!!!!!

2026-05-13 • via Nuitee
G
Gregory • couple • us
10
2026-05-10 • via Nuitee
L
Lenie • couple • ae
8
2026-05-09 • via Nuitee
S
Stanislav • family_with_children • ie
10
Will come back
Pros:

Good food,Plenty of options.

Cons:

All good

2026-05-08 • via Nuitee
J
Jamie • couple • us
8
2026-05-06 • via Nuitee
R
Ronald • solo_traveller • us
10
Great place to stay.
Pros:

A well qualified room and a terrific breakfast with real dinnerware.

2026-05-06 • via Nuitee
E
Elizabeth • couple • us
7
2026-05-03 • via Nuitee
V
Vicki • couple • us
7
Pros:

Good value

Cons:

Bathroom shower dirty... hair all over the shampoo and body wash bottles

2026-05-02 • via Nuitee
L
Lettuce • family_with_children • us
1
I want my money back
Pros:

Nothing

Cons:

That we booked a room and then all of a sudden they didn't have a room.

2026-05-01 • via Nuitee
C
Candace • couple • us
7
2026-04-30 • via Nuitee
K
Keith • couple • us
9
2026-04-30 • via Nuitee
C
Cari • family_with_children • us
8
2026-04-28 • via Nuitee