Bay Mountain Inn Cherokee Smoky Mountains

Hotels
8.1 (1419 reviews)
1455 Acquoni Road , Cherokee , US
+1 828-497-2102

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cons:
Cleanliness issues
Limited breakfast options
Room maintenance concerns

Categories

Cleanliness
7.58
Several reviews mentioned cleanliness issues such as mold and a dirty bathroom.
Service
8.55
Mixed reviews on service quality; some staff were friendly and helpful.
Location
8.79
Many guests appreciated the convenient location for restaurants and activities.
Room Quality
7.84
Rooms were reported as comfortable, but some had maintenance issues.
Amenities
8.27
Amenities were mentioned positively, though breakfast variety was lacking.
Value for Money
8.03
Guests generally felt it was a good value for the price.
Food and Beverage
7.58
Breakfast offerings were noted as limited and needing improvement.
Overall Experience
8.15
Overall, many guests enjoyed their stay but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:54

Property Description

Convenient Location
Bay Mountain Inn Cherokee Smoky Mountains, just 3.1 km from Harrah's Casino, offers air-conditioned rooms with modern amenities. Explore nearby attractions like the Museum of the Cherokee Indian, only 1.7 km away.

Comfortable Accommodations
Relax in rooms equipped with a flat-screen TV, refrigerator, coffee maker, and microwave. Upgrade to rooms with a full kitchen and dining area for added convenience.

Great Facilities
Enjoy free WiFi, a seasonal outdoor pool, and a daily continental breakfast during your stay. With Asheville Regional Airport just 70 km away, your travel convenience is guaranteed.

Book now for a memorable stay at Bay Mountain Inn Cherokee Smoky Mountains!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Oct 1, 2026
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

8.1
Based on 1419 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.79
Room Quality: 7.84
Amenities: 8.27
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.15
K
Kathy • solo_traveller • us
10
2026-10-12 • via Nuitee
T
Tina • extended_group • us
10
Clean , nice helpful staff, elk nearby
Pros:

Good location

2026-10-12 • via Nuitee
B
Bryan • couple • us
8
Good stay
Pros:

Comfortable beds. Decent breakfast. Helpful staff.

Cons:

Limited television channels. However, I was informed they are going to upgrade in January or February.

2026-10-10 • via Nuitee
B
Brandon • solo_traveller • us
5
Avoid this place unless it’s a pinch.
Pros:

Decent location, clean sheets!

Cons:

Had to double pay to stay! Was charged by booking and then had to pay again in order to stay. Would not let me check into hotel until I paid. Even showing the receipt from paying on Booking. Took 8 days to get my refund.

2026-10-09 • via Nuitee
E
Elizabeth • extended_group • us
8
2026-10-09 • via Nuitee
J
Jones • couple • us
9
2026-10-08 • via Nuitee
R
Robyn • family_with_children • us
8
Comfortable
2026-10-08 • via Nuitee
A
annie • couple • us
10
Relaxed
Pros:

Breakfast

Cons:

Had no issues with my stay

2026-10-07 • via Nuitee
C
Carter • solo_traveller • us
9
Pros:

The cherokee mountain inn was nice , comfortable beds like the purple in the carpet , my favorite color. The staff was nice.The only problem I had was we booked it on booking.
com said the deposit would only be $50. And when we arrived, thankfully, I had the money in the account that woman that was running, it told me I had to put up a $192 deposit.\n We told her it was $50. She said she'd been doing that a long time. But I gave her my debit card to hold the deposit and of course, I left the room very clean and even made up the bed. I was in I had to take a separate hotel from my son because he had already booked another hotel and we couldn't find anything last minute That was affordable or not taken. This was at a decent price for that weekend.

Cons:

We got there had booked it on Booking.com the hold deposit was 50.00 it said hot there the older women was nice but made me put my card on file for alot more to hold it orcleanning fee or what ever it was but luckily I had it but was told it would be back on Monday check out but glad no money was taken out of my account or they took the hold off please dont take anything out ever please without my permission thanks all settled. The stay was nice.

2026-10-07 • via Nuitee
V
Vicki • couple • us
9
Amazing
Pros:

Excellent

2026-09-14 • via Nuitee
J
jeff • solo_traveller • us
10
Best budget hotel I've stayed in
Pros:

Clean, very affordable and great location to visit Cherokee, Blue Ridge Parkway, and Smoky mountains.

2026-09-11 • via Nuitee
B
Brandon • solo_traveller • us
8
Pros:

They canceled my reservation without reason or contact..so idk?

Cons:

See above

2026-09-08 • via Nuitee
B
Bonner • solo_traveller • us
10
2026-09-08 • via Nuitee
S
Stacie • couple • us
8
It was lovely
Pros:

The location was very close to the sites we visited.

Cons:

The elevators were tiny and hallways narrow making it challenging to maneuver our luggage cart to our floor

2026-09-07 • via Nuitee
L
lisa • solo_traveller • us
6
Pros:

Not much

Cons:

Shower not working properly and knats flying around

2026-09-06 • via Nuitee
M
Matthew • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-02 • via Nuitee
R
Rosemary • couple • us
8
It’s nice place but beds are way too high
Pros:

Quiet location

Cons:

Husband chair broke when he sit in it he’s already disabled but he didn’t get hurt but took him 10 minutes to get up he told lady at desk she did send a better chair

2026-09-01 • via Nuitee
B
Barrett • solo_traveller • us
8
All in all very restful night, good shower, plenty of hot water, soft Clean linens.
Pros:

Clean room, excellent bed and pillows

Cons:

View

2026-08-31 • via Nuitee
R
Richard • solo_traveller • us
9
2026-08-28 • via Nuitee
V
Valentina • family_with_children • il
7
Pros:

I liked the breakfast and the location. Elks traveled over the hotel window. :)

2026-08-27 • via Nuitee