Bay Mountain Inn Cherokee Smoky Mountains

Hotels
8.1 (1419 reviews)
1455 Acquoni Road , Cherokee , us
+1 828-497-2102

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cons:
Cleanliness issues
Limited breakfast options
Room maintenance concerns

Categories

Cleanliness
7.58
Several reviews mentioned cleanliness issues such as mold and a dirty bathroom.
Service
8.55
Mixed reviews on service quality; some staff were friendly and helpful.
Location
8.79
Many guests appreciated the convenient location for restaurants and activities.
Room Quality
7.84
Rooms were reported as comfortable, but some had maintenance issues.
Amenities
8.27
Amenities were mentioned positively, though breakfast variety was lacking.
Value for Money
8.03
Guests generally felt it was a good value for the price.
Food and Beverage
7.58
Breakfast offerings were noted as limited and needing improvement.
Overall Experience
8.15
Overall, many guests enjoyed their stay but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:54

Property Description

Convenient Location
Bay Mountain Inn Cherokee Smoky Mountains, just 3.1 km from Harrah's Casino, offers air-conditioned rooms with modern amenities. Explore nearby attractions like the Museum of the Cherokee Indian, only 1.7 km away.

Comfortable Accommodations
Relax in rooms equipped with a flat-screen TV, refrigerator, coffee maker, and microwave. Upgrade to rooms with a full kitchen and dining area for added convenience.

Great Facilities
Enjoy free WiFi, a seasonal outdoor pool, and a daily continental breakfast during your stay. With Asheville Regional Airport just 70 km away, your travel convenience is guaranteed.

Book now for a memorable stay at Bay Mountain Inn Cherokee Smoky Mountains!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Oct 1, 2026
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

8.1
Based on 1419 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.79
Room Quality: 7.84
Amenities: 8.27
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.15
J
jeff • solo_traveller • us
10
Best budget hotel I've stayed in
Pros:

Clean, very affordable and great location to visit Cherokee, Blue Ridge Parkway, and Smoky mountains.

2026-09-11 • via Nuitee
B
Brandon • solo_traveller • us
8
Pros:

They canceled my reservation without reason or contact..so idk?

Cons:

See above

2026-09-08 • via Nuitee
B
Bonner • solo_traveller • us
10
2026-09-08 • via Nuitee
S
Stacie • couple • us
8
It was lovely
Pros:

The location was very close to the sites we visited.

Cons:

The elevators were tiny and hallways narrow making it challenging to maneuver our luggage cart to our floor

2026-09-07 • via Nuitee
L
lisa • solo_traveller • us
6
Pros:

Not much

Cons:

Shower not working properly and knats flying around

2026-09-06 • via Nuitee
M
Matthew • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-02 • via Nuitee
R
Rosemary • couple • us
8
It’s nice place but beds are way too high
Pros:

Quiet location

Cons:

Husband chair broke when he sit in it he’s already disabled but he didn’t get hurt but took him 10 minutes to get up he told lady at desk she did send a better chair

2026-09-01 • via Nuitee
B
Barrett • solo_traveller • us
8
All in all very restful night, good shower, plenty of hot water, soft Clean linens.
Pros:

Clean room, excellent bed and pillows

Cons:

View

2026-08-31 • via Nuitee
R
Richard • solo_traveller • us
9
2026-08-28 • via Nuitee
V
Valentina • family_with_children • il
7
Pros:

I liked the breakfast and the location. Elks traveled over the hotel window. :)

2026-08-27 • via Nuitee
W
Webster • couple • us
8
nice stay
Pros:

did not offer a lot for breakfast but places close by to get what you wanted

Cons:

no complaints

2026-08-25 • via Nuitee
M
Michelle • couple • us
10
2026-08-21 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-08-20 • via Nuitee
J
Jane • solo_traveller • us
7
It was okay but not best. Had to call for clerk
Pros:

The location and value

Cons:

The room had musty smell

2026-08-20 • via Nuitee
B
Brittany • couple • us
1
Smelly, and uncomfortable.
Cons:

I was ignored when I entered the building, workers were talking with themselves. I asked for a different room and they denied me. It was stinky and hot and smelled like mold. Leaks in the ceiling, overall very gross.

2026-08-20 • via Nuitee
K
Kimberly and Jesse • extended_group • us
10
Pros:

The property was clean and comfortable. The staff was polite and helpful. We enjoyed our stay.

2026-08-19 • via Nuitee
B
Benton • couple • us
10
2026-08-17 • via Nuitee
S
Samuel • solo_traveller • us
9
My huge family experience
Pros:

Everything was in a good location, and they accomodated my large family. Great staff, and actually acted as they were happy to see us all.

Cons:

Just a little smell in the rooms, but I know staff iand ownership are working hard on it. Smelled like past days of smoking rooms.

2026-08-17 • via Nuitee
A
Andrew • couple • us
10
2026-08-17 • via Nuitee
L
Leah • family_with_children • us
8
2026-08-16 • via Nuitee