Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Business center
-
Heating
-
Pets allowed
-
Lift / Elevator
-
Laundry
-
Express check-in/check-out
-
Fax/photocopying
-
Golf course
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Non-smoking throughout
-
Private parking
-
Outdoor pool
-
Private check-in/check-out
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Shared lounge/TV area
-
Wheelchair accessible
-
Outdoor pool - seasonal
-
Vending machine - drinks
-
Outdoor furniture
-
Sun loungers or beach chairs
-
Sun umbrellas
-
Shallow end
-
Fence around pool
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Key access
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Security alarm
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Convenient Location in Knoxville's Shopping District
Situated in the heart of Turkey Creek, Sleep Inn & Suites West Knoxville provides easy access to top shopping venues, local boutiques, and dining options. Perfect for exploring the University of Tennessee and Neyland Stadium, this hotel is ideal for both leisure and business travelers.
Comfort and Convenience
Guests can unwind in the seasonal outdoor pool, stay active in the exercise room, and start their day with a complimentary full breakfast. The hotel also offers free high-speed Wi-Fi, weekday newspapers, and well-equipped business facilities for corporate travelers.
Modern Amenities in Every Room
Each room is equipped with modern conveniences such as a flat-screen TV, coffee maker, refrigerator, and microwave. Whether you're here for business or leisure, Sleep Inn & Suites West Knoxville ensures a comfortable stay for all guests.
Book your stay now for a delightful experience at Sleep Inn & Suites West Knoxville.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 7, 2026 until Mon, May 31, 2027
A deposit may be required at the property.
Location
Guest Reviews
Location, staff
The room had a stale odor
There were no paper towels or a way to dry your hands in the lobby restroom which was reported and still not corrected by the next day. I was told we do not have paper towels the next day.
Also the BIGGIE Problem !! The only Coffee Machine was broken.
They could have brought in a few small coffee makers with the pods from the rooms which would have at least made an attempt to correct the problem. There was no backup for Coffee! This was unacceptable !
Had we known of this problem we would Not have stayed!!!
Nothing
Bed bugs,extremely rude and no care employees
Staff was very accommodating
Beware,
I am writing to formally express a serious concern regarding my recent stay in Room 310 at your establishment, culminating in a profoundly unsatisfactory interaction with a member of your front desk staff.
During my stay, I experienced multiple physical irritations consistent with insect bites on my arms, back, legs, and wrist. Given these circumstances, I contacted the front desk early this morning to report my observations and inquire about the possibility of bed bugs in Room 310. My intention in making this call was primarily preventative, aiming to ensure the comfort and safety of future guests.
The individual I spoke with, identified as DJ, dismissed my concerns outright. He asserted that the hotel did not have bed bugs, citing a health department inspection from the previous week as conclusive evidence. Furthermore, he attributed my physical symptoms to an external source, implying they were not acquired at your hotel. When I mentioned that my booking was made through a third-party platform, he indicated that this absolved the hotel of responsibility for my complaint. This response demonstrated a significant lack of accountability and empathy.
Following this unproductive conversation, I consulted online reviews for your hotel and discovered multiple accounts from other guests detailing similar experiences. This external validation further underscores the necessity of a thorough investigation into my complaint.
As a service member who booked this accommodation through a military-affiliated website, I hold a high expectation for the quality of service provided by establishments listed as outstanding service providers. The current experience falls significantly short of these standards.
I request a comprehensive investigation into the conditions of Room 310 and the handling of guest complaints regarding potential sanitary issues. I trust that appropriate remedial actions will be taken to ensure the well-being of all guests.
Not much choice for breakfast.
Location. Cleanliness. Close to amenities and shopping
We had to travel here for a family medical emergency. We needed somewhere that wasn’t very expensive to stay so I booked here based on the rates. I didn’t have high expectations. The rooms were so nice and clean. I love the way the room and bathrooms were set up. Everything was clean, updated accessories, very nice furniture. I would stay again!
Everything
Nothing
Breakfast was your usual hotel Breakfast of eggs, sausage, muffins, waffles, cereal and fruit. Parking was quaint and easy, but it can be difficult to get in and out during busy times of the day.
The ceilings had huge water spots and parts peeling and cracking. The shower head was very low and would have been fine if you were 4 feet tall.
Very comfy beds
There was an odd, musty smell in the room
Good sized room and comfy bed, front desk staff check-in helpful with dinner ideas
3rd floor room always tough with carrying items. Breakfast pretty simple
Great location we were close to our sports tournament location and room was clean just didn’t care tor the strong smell of cigarettes but overall it was fine for the reason we stayed at this place.
Your guide to the flawless travel experience
Popular Countries
Get our app
