Hotel Pigeon Forge

Hotels
7.2 (2444 reviews)
2179 Parkway , Pigeon Forge , US
+1 865-428-7305

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good rate
Cons:
Poor cleanliness
Outdated facilities
Uncomfortable bed

Categories

Cleanliness
4.23
Multiple reviews indicate poor cleanliness, with complaints about dirty rooms and common areas.
Service
8.2
Guests praised the friendly front desk staff, which helped balance negative sentiments.
Location
8.74
The location is frequently mentioned as a positive aspect, being convenient and quiet.
Room Quality
6.19
Concerns expressed about the rooms in terms of cleanliness and maintenance, particularly in the bathrooms.
Amenities
7.72
Average praise for amenities, but some are outdated and in need of repair.
Value for Money
7.68
Some guests feel the price is reasonable, balancing it against the cleanliness and service issues.
Food and Beverage
7.43
No specific feedback provided regarding food and beverage.
Overall Experience
7.4
The overall experience is mixed, with positives about location and service but significant negatives in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:32

Property Description

Convenient Location in Pigeon Forge Theatre District and Near Dollywood
Located just 2 miles from the popular Dollywood amusement park, our hotel in the heart of the Pigeon Forge Theatre District offers a convenient and exciting stay for our guests.

Comfortable Rooms with Spectacular Views
Guests can relax in our well-equipped rooms featuring amenities like cable TV, microwave, refrigerator, and coffee-making facilities. Enjoy stunning views of the Smoky Mountains from the deck or take a refreshing dip in the outdoor pool.

Complimentary Breakfast and Business Services
Start your day with a delicious continental breakfast and stay connected with our free Wi-Fi and business services. With laundry facilities available 24/7, we ensure a convenient and comfortable stay for all our guests.

Book now for an unforgettable stay at Hotel Pigeon Forge and explore the beauty of the Great Smoky Mountains National Park just a short drive away!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Dec 31, 2026 until Thu, Mar 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

7.2
Based on 2444 reviews
Cleanliness: 4.23
Service: 8.2
Location: 8.74
Room Quality: 6.19
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 7.43
Overall Experience: 7.4
T
Terry • solo_traveller • us
7
2026-09-19 • via Nuitee
T
Teresa • solo_traveller • us
7
2026-09-19 • via Nuitee
C
Christopher • extended_group • us
7
Pretty good; quiet set back off main road.
Pros:

Check in, no problems. Room cleanliness was fine. Set off the main road a hundred yards or so, so it was quiet.

Cons:

Hallway appearance. Looked like it needed cleaning, or perhaps repainting. Lighting color

2026-09-18 • via Nuitee
S
Stacy • couple • us
5
Will not stay again. Quality of hotel has decreased from previous stays
Pros:

Location

Cons:

NO breakfast, location seems to now be offering long term stays, tenants were sketchy. night staff not as friendly

2026-09-17 • via Nuitee
D
DOUGLAS • solo_traveller • us
7
Pros:

Price

Cons:

Wasnt told of a security deposit on booking.com

2026-09-17 • via Nuitee
C
Candice • couple • us
10
Pros:

Location and price

Cons:

No complaints

2026-09-16 • via Nuitee
V
vivi • couple • us
2
Never be back.
Pros:

There was no breakfast.

Cons:

False advertisement about the cleanliness and breakfast.

2026-09-14 • via Nuitee
S
Stipes • solo_traveller • us
10
2026-09-14 • via Nuitee
L
Landon • family_with_children • us
1
Absolutely horrible NEVER BOOK HERE
Pros:

Nothing this place is absolutely trash you are better off staying under a bridge

Cons:

Everything the staff,the rooms,the beds & the lying from the staff! Said they offer breakfast on booking.com but they do not do breakfast at this hotel

2026-09-13 • via Nuitee
M
Michael • couple • us
1
2026-09-12 • via Nuitee
M
Maria • family_with_children • us
8
Overall, a great value for the price!
Pros:

We were looking for an affordable hotel in a good location, and this was exactly what we needed! We spent a lot on attractions around the city, so we wanted to save a little on the hotel. It was clean, comfortable, and in a great location. Definitely a great option if you’re looking for good value without spending too much!

Cons:

The furniture and appliances in the room were a little dated, but honestly, you get what you pay for.

2026-09-11 • via Nuitee
J
Judithmar • family_with_children • us
8
2026-09-10 • via Nuitee
T
Tina • couple • us
10
2026-09-10 • via Nuitee
A
April • couple • us
9
2026-09-10 • via Nuitee
T
Tbeckelhymer • solo_traveller • us
5
2026-09-07 • via Nuitee
J
Justin • family_with_children • us
8
Great time during GSMJI
Pros:

Gorgeous Mountain Views. Very quiet

Cons:

The strobe lights on the building. Definitely needs a little updating

2026-09-04 • via Nuitee
S
Stipes • solo_traveller • us
8
2026-09-02 • via Nuitee
S
Sherman • couple • us
7
2026-09-01 • via Nuitee
G
Gary • couple • us
6
I’ve stayed in better places
Pros:

They didn’t have any breakfast only orange juice and coffee

Cons:

Beds seemed a little lumpy and tv was too small for the price I guess it was ok but wouldn’t want to do anything other then sleep there

2026-08-30 • via Nuitee
J
Jeremiah • solo_traveller • us
7
2026-08-30 • via Nuitee