Baymont by Wyndham Madison West/Middleton WI West

Hotels
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Baymont Inn & Suites
7.4 (1017 reviews)
8102 Excelsior Drive , Madison , us
+1 608-831-7711

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff toward pets
Great location
Cons:
Unfriendly staff
Housekeeping issues
Cleanliness concerns

Categories

Cleanliness
5.98
Issues mentioned regarding cleanliness, including dirty towels and debris in common areas.
Service
7.45
Service was noted as good by some, but also highlighted issues with unfriendly staff and service delays.
Location
7.99
Positive sentiments about the hotel's proximity to family.
Room Quality
6.94
Room was clean but guests reported not receiving the room they booked, affecting overall room quality.
Amenities
7.97
Guests appreciated amenities like the pool and breakfast, but there were issues with towel availability.
Value for Money
7.43
Breakfast was considered good value, but some guests felt they paid for services they didn’t receive.
Food and Beverage
7.98
Breakfast was positively reviewed as good and affordable.
Overall Experience
7.45
Mixed overall experiences but highlighted good stay for some, while others expressed dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:43

Property Description

Indoor Pool and Fitness Centre
Enjoy a refreshing swim in the indoor pool or squeeze in a workout at the fitness centre during your stay at Baymont Inn & Suites Madison West/Middleton WI.

Convenient Amenities
Relax in your room equipped with Cable TV, microwave, refrigerator, and coffee machine. Stay connected with free Wi-Fi access and make use of the private bathrooms with a hairdryer.

24-Hour Front Desk and More
Experience top-notch hospitality with a 24-hour front desk, a bar, meeting facilities, a games room, and a vending machine available at Baymont Inn & Suites Madison West/Middleton WI West.

Book your stay now at this conveniently located hotel just 15 minutes from central Madison and 16 km from Dane County Regional Airport.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 1017 reviews
Cleanliness: 5.98
Service: 7.45
Location: 7.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.45
A
Anita • solo_traveller • us
9
Great start to a much needed vacation and for visiting my aunt in fitchburg.
2026-08-22 • via Nuitee
R
Rita • couple • us
10
2026-08-22 • via Nuitee
A
Andrew • family_with_children • jm
7
It was value for money
Pros:

It was expected, it’s what you get for a free breakfast so no complaints. Lady working that area was fantastic.

Cons:

The bedroom had no external window so when you stay a week it gets stuffy and smells dank from the constant use of the shower and the limited ventilation.

2026-08-21 • via Nuitee
E
Eileen • family_with_children • us
8
2026-08-19 • via Nuitee
J
Jose • solo_traveller • us
8
2026-08-17 • via Nuitee
V
Veronica • solo_traveller • us
4
The bad plumbing and lack of flexibility to move us made stay uncomfortable.
Pros:

It was clean

Cons:

They promised to switch my room but the next day they said they couldn’t. The plumbing was awful the sink and bathtub would fill up with every use.

2026-08-15 • via Nuitee
J
Jesse • solo_traveller • us
10
2026-08-14 • via Nuitee
S
Shelitha Norwood • solo_traveller • us
10
2026-08-12 • via Nuitee
P
Paul • family_with_children • us
3
Cons:

Fire alarm issues

2026-08-11 • via Nuitee
T
Teneka • solo_traveller • us
5
2026-08-11 • via Nuitee
B
Britini • couple • us
1
Moldy and unsafe
Pros:

Location to our event and the pool area

Cons:

During our stay we ended up without power and police had to be called due to a guest definitely causing an unsafe feeling and no support from front desk staff.

Additionally after being in the room for a night we found mold on the curtains which caused us to get sick bring it up to front desk and was told “they would look into it when we checked out” again no solution for us had everything around us not been $200 a night I would have left

2026-08-11 • via Nuitee
A
Ama • solo_traveller • us
8
2026-08-11 • via Nuitee
S
Shelitha Norwood • solo_traveller • us
10
2026-08-07 • via Nuitee
H
Heath • couple • us
8
2026-08-05 • via Nuitee
J
John • couple • us
1
Just checked in will see if I can even sleep i am exhausted from the road
Pros:

The room stinks of chemicals, is as if they used a half of bottle of disinfectant GROSS

Cons:

Not at all like the pictures sauna is not working the entire property is old and not updated

2026-08-05 • via Nuitee
I
Isiah • couple • us
1
Rooms were nasty and had to be switched 3 times. All because of stained sheets and dirty floors.
Pros:

Nothing

Cons:

Dirty rooms

2026-08-04 • via Nuitee
J
Justine • solo_traveller • us
8
2026-08-03 • via Nuitee
J
Jason • couple • us
10
Pros:

Good

Cons:

It's taking to long for my 50$ deposit

2026-08-02 • via Nuitee
N
N9828RGjacquelineh • Family • North Pole, Alaska
10
Satisfied
Pros:

Very roomy and nice and clean room. Pool and hot tub was great. Breakfast had great choices. Alarm went off at around 11:30pm but taken care of quickly.

2026-07-29 • via Tripadvisor
M
Maureen • couple • us
4
Disappointed and will not go back
Pros:

Good location

Cons:

Ice machine broken, vending broken, coffee out, much of the breakfast was gone. The real problem was I was charged $30 on the credit card I had to give the hotel. We checked in, took a nap, went to a concert and came back went to sleep. We are 60 we did not steal towels or even moved anything. I feel like the charge was sketchy.i disputed it. Also why is housekeeping opening my door at 8 am when checkout is at noon.

2026-07-24 • via Nuitee