Baymont by Wyndham Madison West/Middleton WI West

Hotels
Baymont Inn & Suites
7.4 (969 reviews)
8102 Excelsior Drive , Madison , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff toward pets
Great location
Cons:
Unfriendly staff
Housekeeping issues
Cleanliness concerns

Categories

Cleanliness
5.98
Issues mentioned regarding cleanliness, including dirty towels and debris in common areas.
Service
7.45
Service was noted as good by some, but also highlighted issues with unfriendly staff and service delays.
Location
7.99
Positive sentiments about the hotel's proximity to family.
Room Quality
6.94
Room was clean but guests reported not receiving the room they booked, affecting overall room quality.
Amenities
7.97
Guests appreciated amenities like the pool and breakfast, but there were issues with towel availability.
Value for Money
7.43
Breakfast was considered good value, but some guests felt they paid for services they didn’t receive.
Food and Beverage
7.98
Breakfast was positively reviewed as good and affordable.
Overall Experience
7.45
Mixed overall experiences but highlighted good stay for some, while others expressed dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:43

Property Description

Indoor Pool and Fitness Centre
Enjoy a refreshing swim in the indoor pool or squeeze in a workout at the fitness centre during your stay at Baymont Inn & Suites Madison West/Middleton WI.

Convenient Amenities
Relax in your room equipped with Cable TV, microwave, refrigerator, and coffee machine. Stay connected with free Wi-Fi access and make use of the private bathrooms with a hairdryer.

24-Hour Front Desk and More
Experience top-notch hospitality with a 24-hour front desk, a bar, meeting facilities, a games room, and a vending machine available at Baymont Inn & Suites Madison West/Middleton WI West.

Book your stay now at this conveniently located hotel just 15 minutes from central Madison and 16 km from Dane County Regional Airport.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 969 reviews
Cleanliness: 5.98
Service: 7.45
Location: 7.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.45
J
Jason solo_traveller us
10
2026-07-04 via Nuitee
M
Monica couple us
10
Awesome
Pros:

Everything was awesome

Cons:

Just the glass out in the parking lot

2026-07-03 via Nuitee
L
Lynn solo_traveller us
9
2026-07-02 via Nuitee
M
Mahmoud couple us
1
2026-07-01 via Nuitee
S
Shelitha solo_traveller us
10
2026-07-01 via Nuitee
J
Johnigan couple us
1
Room was not cleaned right, appliance were bad and internet was not working
Pros:

It was good

2026-06-29 via Nuitee
R
Richard family_with_children us
7
2026-06-29 via Nuitee
K
Kathryn family_with_children us
4
Just splurge on a nicer hotel!!!!
Pros:

Easy access to main roads

Cons:

It was very run down. Not very clean. A lot of things were broken.

2026-06-28 via Nuitee
T
Terrence solo_traveller us
9
Pros:

Hard boiled eggs. Good bottle of wine at front text. They had my favorite.

Cons:

Bananas were green. Frig in my room made noises whenever it turned on. Intermittent. Toilet tank sometimes wouldn't fill. Again, intermittently. The front desk wouldn't give me a receipt upon checking out. Coffee was steaming hot and burnt. Crazy photos on your website you should check into.

2026-06-28 via Nuitee
S
Soto-Gertsch family_with_children us
7
2026-06-26 via Nuitee
R
Robert solo_traveller us
8
Very nice property
Pros:

Very clean facility. Staff was very nice.
Room and bathroom were clean

Cons:

No complaints

2026-06-25 via Nuitee
M
Marta extended_group us
9
2026-06-25 via Nuitee
J
Janet couple us
7
Usually our go-to place to stay, but probably won’t be back.
Pros:

Good Location
Clean
Nice breakfast

Cons:

TV screen was too dark to watch…needs to be replaced .
Mattress was badly sagging and bed squeaky.
Needs some upgrades.

2026-06-24 via Nuitee
D
Dariusz couple ca
9
2026-06-23 via Nuitee
S
S9288ARmartap Family
10
Nice stay
Pros:

Nice location great service . Beds were comfortable the room was clean.

2026-06-21 via Tripadvisor
M
Monique couple us
2
2026-06-18 via Nuitee
E
Essie solo_traveller us
6
2026-06-17 via Nuitee
E
Eva couple us
6
It was a nice place to stay.
Pros:

Easy to get to. The property was busy with travelers.

Cons:

Dirty sheets and towels were in the hallways every day. We asked for clean towels and we had to go to the front counter to get them even though they said they would bring us some.

2026-06-15 via Nuitee
G
Golden solo_traveller us
7
Madison
Pros:

The help from the front desk. Very helpful and courteous

Cons:

House keeping did not respond to anything I asked 🤔 language barrier?

2026-06-14 via Nuitee
K
Krautkramer solo_traveller us
10
Pros:

It was a very clean hotel.

Cons:

We wished there was bacon for breakfast

2026-06-13 via Nuitee