Baymont by Wyndham Madison West/Middleton WI West

Hotels
•
Baymont Inn & Suites
7.2 (719 reviews)
8102 Excelsior Drive , Madison , US
+1 608-831-7711

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff / helpful breakfast attendant
Indoor pool and hot tub (family-friendly)
Convenient location for events
Breakfast with good variety
Perceived value for price by some guests
Cons:
Serious cleanliness issues: roaches, mold, stained linens
Room quality problems: plumbing, smells, outdated rooms
Broken or unreliable amenities: spa/sauna/ice machine/vending
Safety incident and poor front desk response
Billing/accounting issues and deposit/charge delays
Noise from pool area and poor enforcement of quiet hours

Categories

Cleanliness
3.2
Multiple reviews cite roaches, stained sheets, dirty carpets, mold on curtains and dirty pillowcases — clear widespread cleanliness failures.
Service
8.4
Several guests praised friendly staff and a helpful breakfast attendant; however, there are service failures (front desk dismissive about mold, accounting/charge issues). Overall staff interactions were more positive than negative.
Location
9
Multiple guests note the location was convenient for events and generally a strong point despite one comment about distance from downtown.
Room Quality
4
Numerous reports of old/outdated rooms, chemical smells, no external window in some rooms, plumbing that causes sinks/tubs to fill, and rooms being switched due to stained sheets.
Amenities
8.6
Indoor pool and hot tub are prominent and praised for families; breakfast area and pool are positives, though several amenity failures were reported (hot spa/sauna/ice machine broken). Overall amenities are a strong feature despite intermittent outages.
Value for Money
7.8
Several guests stated it was 'value for money' or as-expected for the price; some were upset about unexpected charges and deposit delays which reduce perceived value.
Food and Beverage
8
Breakfast was frequently described as pleasant with good choices and a standout attendant, though items ran out at times (e.g., coffee, oatmeal).
Overall Experience
8.6
Mixed stays: many guests enjoyed pool/amenities and friendly staff, but severe negatives (cleanliness, safety incident with police, mold, billing problems) affected some stays; overall impressions lean positive due to amenities and staff in most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Indoor Pool and Fitness Centre
Enjoy a refreshing swim in the indoor pool or squeeze in a workout at the fitness centre during your stay at Baymont Inn & Suites Madison West/Middleton WI.

Convenient Amenities
Relax in your room equipped with Cable TV, microwave, refrigerator, and coffee machine. Stay connected with free Wi-Fi access and make use of the private bathrooms with a hairdryer.

24-Hour Front Desk and More
Experience top-notch hospitality with a 24-hour front desk, a bar, meeting facilities, a games room, and a vending machine available at Baymont Inn & Suites Madison West/Middleton WI West.

Book your stay now at this conveniently located hotel just 15 minutes from central Madison and 16 km from Dane County Regional Airport.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 719 reviews
Cleanliness: 3.2
Service: 8.4
Location: 9
Room Quality: 4
Amenities: 8.6
Value for Money: 7.8
Food and Beverage: 8
Overall Experience: 8.6
M
Mayra • family_with_children • us
1
Uncomfortable and dirty, roaches
Pros:

Nothing

Cons:

Roaches

2026-10-22 • via Nuitee
T
Terrence • solo_traveller • us
10
2026-10-21 • via Nuitee
L
Laurie • couple • us
8
2026-10-19 • via Nuitee
A
Andrew • family_with_children • us
6
Fine for a quick trip.
Pros:

It's solid. Good for a quick stay.

Cons:

The TV channels were all labeled incorrectly. It was like channel surfing back in the day before any channels had info. Also, for some reason my key just stopped working. They had to give me a new one. No explanation was given.

2026-10-14 • via Nuitee
K
Kevin • solo_traveller • us
8
2026-10-09 • via Nuitee
E
Ednardo • couple • br
8
Uma excelente opção de hospedagem em Madison, apesar de ser distante do centro
Pros:

A localização. A piscina coberta e jacuzzi com água aquecida. O conforto da cama e a ducha forte do banheiro.

Cons:

O café da manhã, apesar da variedade, não disponibilizavam o balcão a aveia regular (sem açúcar), eu tinha que pedir porque sou diabético e no último dia a atendente alegou haver se esgotado. As instalações físicas precisam ser renovadas e o carpete dos corredores é muito sujo.

2026-10-08 • via Nuitee
A
Aragon • solo_traveller • br
7
2026-10-08 • via Nuitee
B
Brenda • couple • us
8
2026-10-08 • via Nuitee
J
Jeff • couple • us
10
2026-10-08 • via Nuitee
G
Gay • solo_traveller • us
8
2026-10-08 • via Nuitee
U
Usman Ali • extended_group • pk
8
Pros:

Very Good Place

2026-10-07 • via Nuitee
D
Deanna • couple • us
5
The prominence of the pool in the center of the hotel makes the facility conducive for families with young children. How
Pros:

The staff was friendly and the breakfast was pleasant.

Cons:

The pillowcases were dirty. About half of the rooms directly face the pool. Other guest were very loud while using the pool and quiet hours were not enforced.

2026-09-15 • via Nuitee
D
Douglas • couple • us
7
Good value
Pros:

Convenient

Cons:

Hot spa not working

2026-09-14 • via Nuitee
W
Waseng • extended_group • us
3
See couples homeless man and one person just wear a towel over.
Pros:

Na

Cons:

Homeless people

2026-09-08 • via Nuitee
Z
Zoe • couple • us
3
Pros:

The breakfast and staff was nice

Cons:

Not clean

2026-09-08 • via Nuitee
M
Michelle • couple • us
1
2026-09-02 • via Nuitee
C
Cheryl • couple • us
9
2026-08-31 • via Nuitee
R
Rita • couple • us
10
2026-08-22 • via Nuitee
A
Anita • solo_traveller • us
9
Great start to a much needed vacation and for visiting my aunt in fitchburg.
2026-08-22 • via Nuitee
A
Andrew • family_with_children • jm
7
It was value for money
Pros:

It was expected, it’s what you get for a free breakfast so no complaints. Lady working that area was fantastic.

Cons:

The bedroom had no external window so when you stay a week it gets stuffy and smells dank from the constant use of the shower and the limited ventilation.

2026-08-21 • via Nuitee