The Brown Hotel

Hotels
9 (1352 reviews)
335 West Broadway , Louisville , us
+1 888-888-5252

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Historic charm
Friendly staff
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
7.73
There are multiple mentions of cleanliness issues, particularly regarding dirty rooms and bathrooms.
Service
9.2
Mixed sentiments; some reviews praised staff friendliness, but others noted staff inattentiveness.
Location
10
Consistently praised for its great location close to venues and attractions.
Room Quality
8.74
Some guests found rooms comfortable, but issues with heating and hard beds were noted.
Amenities
9.19
The hotel features a nice fitness center and quality beverages at the bar.
Value for Money
8.72
Some guests felt the price did not match the quality experienced.
Food and Beverage
9.68
Positive mentions for food quality, especially the Hot Brown and delicious meals.
Overall Experience
8.73
Generally enjoyable stays, but some significant issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:44

Property Description

Historic Charm in Downtown Louisville
The Brown Hotel, established in 1923, is a historic gem nestled in downtown Louisville’s Theater District. With a dedicated concierge staff, two restaurants, and a complimentary airport shuttle, guests are treated to a seamless stay.

Unique Shopping and Dining Experiences
Explore the Brown Gift Shop and Gallery for local artwork and gifts, or dine at J. Graham’s Café for a delicious breakfast. Unwind at the Lobby Bar in the evenings, or enjoy 24-hour room service. Don't forget to experience the fine-dining at The English Grill when it reopens in FALL 2023.

Convenient Amenities and Nearby Attractions
Each room features a work desk, free WiFi, and a 32-inch TV. Just steps away from the Louisville Palace Theater and a short drive to Churchill Downs, the Brown Hotel is the perfect base to explore Louisville. Book now for an unforgettable stay!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

9
Based on 1352 reviews
Cleanliness: 7.73
Service: 9.2
Location: 10
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 9.68
Overall Experience: 8.73
J
jason • solo_traveller • us
9
Pros:

Location

Cons:

The air conditioner wasn't cool in room

2026-08-27 • via Nuitee
N
Nicola • solo_traveller • it
9
2026-08-27 • via Nuitee
P
Peter • extended_group • us
10
Have stayed 3 times there and highly recommend. Get The Hot Brown!
Pros:

Great location, clean, comfortable and great food.

2026-08-26 • via Nuitee
L
Leah • solo_traveller • us
10
Amazing historical hotel in the heart of Louisville. Amazing drinks and food as well as the most unique gift shop in a
Pros:

The history and the staff.

Cons:

Nothing

2026-08-25 • via Nuitee
C
Christina • couple • us
7
It is a beautiful hotel and the staff is wonderful. Great bartenders!
Pros:

The food and the view

Cons:

No modern amenities. I would have liked a fridge.

2026-08-22 • via Nuitee
A
Aguglia • solo_traveller • it
10
Pros:

Albergo storico veramente un gioiellino!

2026-08-22 • via Nuitee
T
Terry • solo_traveller • us
10
A step back in time to a beautiful hotel!
Pros:

This hotel is beautiful. I first walked in the lobby and my mouth dropped open. The room was beautiful. The staff so cordial. I would definitely stay again. (Although, I kept asking myself if I was worthy. lol)

Cons:

Not a thing

2026-08-21 • via Nuitee
M
Michelle • couple • us
8
2026-08-20 • via Nuitee
C
Christina • solo_traveller • us
10
Pros:

The historical ambience and friendliness of the staff from the piano player in the lobby to the wait staff and the staff in the gift shop was warm and genuine.

Cons:

The parking charges were a little confusing. The parking garage is attached and right next door which is great. However, if you self park, it's cheaper as long as you don't leave. It's more expensive to pay through the hotel, but you're allowed to come and go. I didn't quite understand the reasoning behind that arrangement.

2026-08-20 • via Nuitee
O
Olsen • couple • us
10
Pros:

We loved all of it!

2026-08-19 • via Nuitee
J
jason • solo_traveller • us
8
Pros:

The facility is outstanding and the convenience of the location is great

Cons:

The air conditioning needs work. Very hot in room even with thermostat down

2026-08-17 • via Nuitee
M
Mary Scott • couple • us
8
2026-08-17 • via Nuitee
C
Catherine • couple • us
7
2026-08-12 • via Nuitee
F
Francis • solo_traveller • fr
8
2026-08-12 • via Nuitee
R
Robert • extended_group • us
10
2026-08-10 • via Nuitee
V
Van Waes • couple • us
10
The property was wonderful but the staff was superb! Friendly, accommodating, you could tell they were there to serve cu
Pros:

Very clean and comfortable.

Cons:

Nothing

2026-08-10 • via Nuitee
S
SUSAN • solo_traveller • us
10
2026-08-10 • via Nuitee
C
Craig • couple • us
9
Incredible atmosphere, great location and place to just hang out.
Pros:

The bar was on point; amazing atmosphere, the staff was fantastic (quick, proficient), and friendly.

2026-08-08 • via Nuitee
G
Ghita • solo_traveller • us
10
2026-08-08 • via Nuitee
G
Ghita • solo_traveller • us
10
Charming throwback elegance in the heart of it all
Pros:

Meticulously restored historical building creates the experience of stepping back in time . Free airport shuttle- just call the front desk when you are picking up your luggage at baggage claim. Also literally just around the block from Louisville Palace, if you are flying in to see a show there this is the best place to stay. Perfect water pressure and temperature in the bathrooms.

Cons:

I can’t think of any detail that would fit in the category of ‘dislike’. Everyone and everything was just lovely!

2026-08-08 • via Nuitee