The Brown Hotel

Hotels
9 (1323 reviews)
335 West Broadway , Louisville , us
+1 888-888-5252

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Historic charm
Friendly staff
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
7.73
There are multiple mentions of cleanliness issues, particularly regarding dirty rooms and bathrooms.
Service
9.2
Mixed sentiments; some reviews praised staff friendliness, but others noted staff inattentiveness.
Location
10
Consistently praised for its great location close to venues and attractions.
Room Quality
8.74
Some guests found rooms comfortable, but issues with heating and hard beds were noted.
Amenities
9.19
The hotel features a nice fitness center and quality beverages at the bar.
Value for Money
8.72
Some guests felt the price did not match the quality experienced.
Food and Beverage
9.68
Positive mentions for food quality, especially the Hot Brown and delicious meals.
Overall Experience
8.73
Generally enjoyable stays, but some significant issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:44

Property Description

Historic Charm in Downtown Louisville
The Brown Hotel, established in 1923, is a historic gem nestled in downtown Louisville’s Theater District. With a dedicated concierge staff, two restaurants, and a complimentary airport shuttle, guests are treated to a seamless stay.

Unique Shopping and Dining Experiences
Explore the Brown Gift Shop and Gallery for local artwork and gifts, or dine at J. Graham’s Café for a delicious breakfast. Unwind at the Lobby Bar in the evenings, or enjoy 24-hour room service. Don't forget to experience the fine-dining at The English Grill when it reopens in FALL 2023.

Convenient Amenities and Nearby Attractions
Each room features a work desk, free WiFi, and a 32-inch TV. Just steps away from the Louisville Palace Theater and a short drive to Churchill Downs, the Brown Hotel is the perfect base to explore Louisville. Book now for an unforgettable stay!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1323 reviews
Cleanliness: 7.73
Service: 9.2
Location: 10
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 9.68
Overall Experience: 8.73
R
Rosalind • solo_traveller • us
9
2026-07-25 • via Nuitee
C
christian • couple • us
8
2026-07-22 • via Nuitee
A
Alex • solo_traveller • us
10
2026-07-17 • via Nuitee
S
scott • couple • us
10
2026-07-16 • via Nuitee
J
Jonathan Pastor • couple • us
8
2026-07-15 • via Nuitee
R
Robert • couple • us
10
2026-07-14 • via Nuitee
J
Jorja • solo_traveller • us
10
2026-07-13 • via Nuitee
T
Thomas • couple • us
10
A Louisville Must!
Pros:

Great historical property! Relaxing stay, very attentive and helpful staff. Classics southern food at J Graham’s Restaurant. Thanks Shannon and Gabby at the for meaning our meal there so special!

2026-07-12 • via Nuitee
J
Jimmy • couple • us
7
Beautiful hotel, good food, but the room smelled and you could hear everyone around you so I would not stay again
Pros:

Very beautiful, love the decor, bed was comfortable. Café was good food love the atmosphere.

Cons:

Our room smelled like body odor. The walls must be extremely thin, cause we could hear everybody talking. It was hard to sleep in the morning cause you could hear the staff them cleaning dropping things so based off of that, I would not stay again.

2026-07-12 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-07-12 • via Nuitee
S
Susan • couple • us
10
2026-07-11 • via Nuitee
M
Marilyn • couple • us
9
2026-07-09 • via Nuitee
C
C6037KBtaylorb • Couples
10
Best hotel I’ve ever been to
Pros:

Anna really made our stay amazing. She owns the customer experience.

2026-07-07 • via Tripadvisor
C
Crystal • solo_traveller • us
9
A fun old property.
Pros:

Loved the old hotel. Such a neat property. The staff was excellent from the shuttle driver to the desk staff.

Cons:

The carpet it our room could use a good shampooing. Some of the common areas could also use a cleaning and stretch.

2026-07-06 • via Nuitee
S
Samantha • solo_traveller • us
10
2026-07-06 • via Nuitee
T
Tim • couple • us
8
Relaxing
Pros:

History

Cons:

Nothing

2026-07-06 • via Nuitee
R
Rasmussen • couple • us
10
The Brown Hotel was a wonderful place for my husband and me to stay on our vacation to Louisville. It is close to Whiske
Pros:

It is so beautiful and historic.

Cons:

Parking prices

2026-07-05 • via Nuitee
F
Frédéric • family_with_children • fr
10
2026-07-05 • via Nuitee
R
Roger • solo_traveller • us
9
2026-07-04 • via Nuitee
J
Jason • solo_traveller • us
8
Pros:

The connected garage... the staff.

Cons:

The room seemed to be i. A little disrepair... the chain lock was broken free from the wall, and the place could use a refresh. When I comes. To the TV and other amenities like no coffee pot etc.

2026-07-03 • via Nuitee