Holiday Inn Express Vernon-Manchester by IHG

Hotels
•
Holiday Inn Express
8.2 (417 reviews)
346 Kelly Road , Vernon Rockville , US
+1 860-648-2000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient, well-located near interstate and restaurants
Clean and comfortable rooms (many guests)
Good value for money
Renovated, accessible breakfast area
Business conveniences (free printing/scanning)
Responsive maintenance
Comfortable accommodations
Cons:
Reported live roach (major cleanliness concern)
Occasional room odors and inconsistent housekeeping (bed not remade)
No bathroom exhaust fan in some rooms
TV issues: poor picture and no streaming capability
Breakfast can be weak or run out later in service
Limited availability of luggage carts

Categories

Cleanliness
7.6
Mixed signals: multiple guests praised rooms as 'very clean' and 'everything' was spotless, but there are serious negatives (a reported live roach, rooms that smelled funny, and inconsistent housekeeping such as not remaking beds).
Service
8.8
Generally strong service: staff repeatedly described as great, very friendly, helpful and courteous; maintenance responded quickly when needed. Minor service friction noted around luggage-cart availability.
Location
9
Clear strength: repeatedly described as convenient, ideal at an interstate exit with many nearby restaurants/shopping and close to family/destinations.
Room Quality
7.4
Mixed: rooms described as comfortable and above average by some, but issues reported including no bathroom exhaust fan, poor/old TV picture and lack of streaming technology, and occasional odors.
Amenities
8
Reasonable amenities: positive notes about a renovated, accessible breakfast area and available business conveniences (printing/scanning); shortcomings include limited luggage carts and missing in-room streaming.
Value for Money
8.6
Perceived as good value: multiple comments call it good value/ reasonably priced with a good price-performance balance despite a few disappointments.
Food and Beverage
8
Generally positive but inconsistent: several guests praised the breakfast (well stocked, freshly prepared), while others found it weak or unappetizing later in the service period.
Overall Experience
8.2
Overall positive stay for most guests — described as relaxing and wonderful by many — tempered by isolated cleanliness and room-technology issues for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location
Situated just off Interstate 84 and a short distance from downtown Hartford, Connecticut, the Vernon Manchester Holiday Inn Express offers easy access to both the city and nearby attractions.

Comfortable Accommodations
Each room at our hotel is equipped with a refrigerator, microwave, cable TV, pay-per-view channels, and free WiFi, ensuring a cozy and entertaining stay for all guests.

Amenities for Every Need
With a buffet breakfast, on-site fitness center, business center, and 24-hour front desk, we cater to all your needs during your stay at Holiday Inn Express Vernon Manchester.

Book your stay now and experience the perfect blend of convenience and comfort at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 417 reviews
Cleanliness: 7.6
Service: 8.8
Location: 9
Room Quality: 7.4
Amenities: 8
Value for Money: 8.6
Food and Beverage: 8
Overall Experience: 8.2
J
Jennifer • family_with_children • us
9
Pros:

Convenience of location

2026-11-03 • via Nuitee
D
DSorrentino1976 • family_with_children • us
10
2026-10-31 • via Nuitee
J
James • couple • us
10
Pros:

Staff were great

Cons:

Found a live roach🤢

2026-10-27 • via Nuitee
Y
YESSENIA • solo_traveller • us
10
Relaxing
Pros:

Very clean
Very friendly

2026-10-16 • via Nuitee
S
Sean • solo_traveller • us
9
Great place
Pros:

Location was great

2026-10-10 • via Nuitee
R
Richard • solo_traveller • us
9
2026-10-10 • via Nuitee
D
Darmon • couple • us
9
2026-10-09 • via Nuitee
W
Wilsey • solo_traveller • us
8
Pros:

Everything

Cons:

No complaints

2026-09-14 • via Nuitee
K
Kent • couple • us
8
Would not come back.
Pros:

Clean room.

Cons:

No exhaust fan in the bathroom and no streaming technology TV.

2026-09-09 • via Nuitee
W
William • couple • us
10
2026-09-01 • via Nuitee
M
Monica • couple • us
9
2026-08-31 • via Nuitee
S
Susan • couple • us
10
We were happily surprised...everything about the stay was wonderful! We were very pleased.
Pros:

The Breakfast area was newly renovated, very accessible, well stocked and easy to navigate without having to find a staff person to help us (noteworthy for elderly travelers). Staff at front desk were very helpful, courteous and friendly!

Cons:

More luggage carts would be helpful. However, we do realize some patrons hang on to luggage carts when they get to their rooms. Perhaps staff could find a way to better monitor where the carts go and when they are returned.

2026-08-29 • via Nuitee
C
Carl • couple • us
10
Pros:

The breakfast is very good!

2026-08-26 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Very good and fresh.

2026-08-18 • via Nuitee
N
Nancy • couple • us
8
Good value for convenient location off the interstate
Pros:

Convenient location, comfortable with dining option next door

Cons:

NA

2026-08-13 • via Nuitee
P
Paul • family_with_children • us
8
2026-08-04 • via Nuitee
J
Jeff • solo_traveller • us
7
2026-07-22 • via Nuitee
J
Jason • solo_traveller • us
5
2026-07-10 • via Nuitee
S
Sallie • solo_traveller • us
9
2026-07-07 • via Nuitee
M
Meredith • family_with_children • us
10
2026-06-30 • via Nuitee