Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful historic luxury property
Standard quality for this hotel tier
Cons:
Food offering across the hotel was uninspiring
A real disappointment

Categories

Cleanliness
9.29
Food offering across the hotel was uninspiring and low quality.
Service
9.99
Standard quality for this hotel tier.
Location
10
Standard quality for this hotel tier.
Room Quality
9.98
Beautiful historic luxury property.
Amenities
10
Standard quality for this hotel tier.
Value for Money
9.97
Standard quality for this hotel tier.
Food and Beverage
8.29
Breakfast offering was nothing short of appalling.
Overall Experience
9.29
A real disappointment and a complete waste of what should have been a special stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:06

Property Description

Luxurious Heritage in the Heart of Hanoi

Historic Charm: Sofitel Legend Metropole, a luxury landmark since 1901, offers elegant rooms with a neo-classical or French decor, retaining the hotel's original grandeur.

Pampering Amenities: Guests can enjoy pampering spa services at Le Spa du Metropole, stay active at So Fit Fitness Centre, and savor Asian and Vietnamese delicacies at Spices Garden.

Central Location: Located in central Hanoi near the Old Quarter, the hotel is just steps away from the famous Hanoi Opera House and the scenic Hoan Kiem Lake.

Experience timeless elegance and exceptional service at Sofitel Legend Metropole.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for VND 2,400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1153 reviews
Cleanliness: 9.29
Service: 9.99
Location: 10
Room Quality: 9.98
Amenities: 10
Value for Money: 9.97
Food and Beverage: 8.29
Overall Experience: 9.29
J
Jordan • couple • us
10
A perfect stay
Pros:

Everything, the facilities, the staff, the food were incredible. The staff at LE BEAULIEU were fantastic and made the experience one we will never forget!! We are excited to come back and stay again!

Cons:

Nothing, it was perfect

2026-05-20 • via Nuitee
M
Marc • couple • fr
10
Magnifique hôtel historique permettant de découvrir à pieds de beaux sites touristiques
Pros:

-séjourner dans un magnifique hôtel légendaire (aile Opéra et bâtiment historique),
-le thé d'accueil,
-diversité des bars, restaurants et des ambiances,
-gentillesse et efficacité du personnel et qualité de la restauration (buffet au petit déjeuner, restaurant Baulieu, Bamboo, Spice Garden; Angelina, service à la piscine, service en chambre),
-magnifique piscine entourée de beaux espaces verdoyants,
-emplacement de l'hôtel permettant de découvrir à pieds d'intéressants sites,
-check out tardif offert par la responsable pour compenser un réveil matinal en raison du bruit dans la rue (travaux et musique)

Cons:

-ce qui pourrait être amélioré: autoriser de pouvoir fumer sur le patio (qui est suffisamment grand sans gêner les autres clients)

2026-05-18 • via Nuitee
H
Horst • solo_traveller • de
10
Pros:

Everything

Cons:

Meal to expensive lost reality compared with competitive restraunts

2026-05-18 • via Nuitee
M
Marc • couple • fr
10
Magnifique hôtel historique permettant de découvrir à pieds de beaux sites touristiques
Pros:

-séjourner dans un magnifique hôtel légendaire,
-le confort et la décoration de la chambre
-diversité des bars, restaurants et des ambiances,
-gentillesse et efficacité du personnel et qualité de la restauration (buffet au petit déjeuner, restaurant Baulieu, Bamboo, Spice Garden; Angelina, service à la piscine, service en chambre),
-magnifique piscine entourée de beaux espaces verdoyants,
-emplacement de l'hôtel permettant de découvrir à pieds d'intéressants sites,
-check out tardif offert par la responsable pour compenser un réveil matinal en raison du bruit dans la rue (travaux et musique)

Cons:

devoir quitter l'hôtel

2026-05-18 • via Nuitee
T
tuotuo • Family
10
A Perfect Stay
Pros:

We have stayed at the Sofitel several times before. To be honest, we encountered minor issues of one kind or another every time. Though they were only small problems, they kept our stays from being perfect.
However, Sofitel is such an elegant hotel that we always end up coming back.We checked into the Sofitel again on the final day of our trip to Vietnam this May, and this stay turned out to be absolutely flawless.
Our butler, Mikey, had already arranged all the details of our stay via WhatsApp well before our arrival. Since we were traveling with an 86-year-old, he made the check-in process as smooth and hassle-free as possible so we could rest as soon as possible. Even in the evening, he proactively checked in with us to see if we needed any assistance.
The doormen stationed at the two main gates were incredibly attentive and professional. The moment we got out of the car, they quickly arranged a wheelchair for us and took full care of our luggage without us having to worry about a thing. Everything was handled in perfect order.
We stayed in the Heritage Wing this time. It was our first time staying in this section. Both the rooms and the entire building blend modern facilities with old-world charm. What’s more, the highlight of our stay — Le Club Bar — is also located right here.
Speaking of Le Club Bar, let’s start with the afternoon tea. Mr. Thach took excellent care of us. He was incredibly polite, thoughtful and professional. After the perfect afternoon tea, we could hardly wait to come back for evening cocktails.
At the evening cocktail hour, we met the lovely Ngoc and the charming Tuan. They were so warm and approachable that we felt like we were with old friends we’d known for years, while remaining impeccably professional at the same time. Ngoc noticed every little need we had and never let our glasses stay empty. The cocktails Tuan made were absolutely stunning. We especially loved how he ingeniously incorporated Vietnamese flavors into the recipes.Together with Mr Thach, they gave us the happiest happy hour. The experience was so wonderful that we simply must return here in the evening for a nightcap or two. The three of them once again made us feel as though we were being looked after in a friend’s home.
I’ve said “perfect” far too many times, but it truly is the only word that can describe this stay. This wasn’t just a job done perfectly. It was perfect passion. Perfect professionalism. Perfect hospitality.

2026-05-15 • via Tripadvisor
M
Masayuki • solo_traveller • jp
10
2026-05-13 • via Nuitee
H
Harry • couple • de
10
Ein guter Ort zum entspannen mit kurzen Wegen in die City
Pros:

Ein sehr schöner Ort und das mitten im Herz der Großstadt. Der Innenhof, der Pool, die Ruhe. Wunderbar!

2026-05-12 • via Nuitee
M
moe • couple • it
10
今までで一番のホテル
Pros:

おもてなしがとにかく最高でした。
お部屋も食事もスパも何もかもがラグジュアリーな体験談でした

Cons:

コンセントの位置が少し不便

2026-05-12 • via Nuitee
O
o_viren • Couples • National Capital Territory of Delhi
10
A Memorable Four Nights at Sofitel Hanoi
Pros:

We had a wonderful four-night stay at Sofitel Legend Metropole Hanoi. The property is truly luxurious, and what made our experience even more special was the exceptional hospitality and warmth of the staff.

As vegetarians, we were especially touched by the care taken by the restaurant team. They went out of their way to understand our dietary preferences, explain suitable dishes, and customise meals whenever required.

Housekeeping service was excellent throughout our stay. We would also like to specially mention Viet from the concierge team, who was extremely helpful and organised a wonderful trip for us to Ninh Binh. A special thanks as well to Tan at the reception for the personal care and attention extended to us.

Overall, it was a fantastic stay, and we would highly recommend this hotel to anyone visiting Hanoi.

2026-05-10 • via Tripadvisor
R
Rohit • family_with_children • in
9
Excellent stay. Would love to recommend.
Pros:

Location and facilities

Cons:

Food options

2026-05-10 • via Nuitee
D
Danai • couple • mu
9
2026-05-09 • via Nuitee
S
Seaside56818852421 • Couples • Wadhurst, East Sussex, England
10
A true “grande dame” of a hotel
Pros:

This hotel is what you imagine of a grand hotel. It beautifully combines history with modern amenities. Beautiful decor throughout and very friendly and polite staff. Nothing is too much trouble. It’s a real refuge from the hustle and bustle of Hanoi. Great pool bar for drinks and food in the evening after a day of sightseeing. Will definitely stay here again and would highly recommend this hotel.

2026-05-06 • via Tripadvisor
M
Marie-Anne • couple • nl
10
Great stay!
Pros:

Amazing property, beautifully designed in keeping wit its history

Cons:

Nothing not to like

2026-05-04 • via Nuitee
M
Meital • couple • il
10
שמחים שבחרנו במלון זה
Pros:

הכל היה מושלם, השרות לפני הכל, הצוות המיקום האוכל הכל!!!! החדר נקי ומרווח ארוחת בוקר מפנקת במיוחד

2026-05-04 • via Nuitee
G
Gajoo • couple • za
10
2026-05-03 • via Nuitee
1
109abdallahg • Couples • Jablonne v Podjestedi, Liberec Region, Bohemia
4
Humiliating
Pros:

Everything seemed nice during our stay: the room, the pool, the accor loyalty appreciation, the management, front office, F&B..
Till we got humuliated at checkout from a lounge personnel over some drinks which we didn't intend to order, treating us like some sort of thiefs..
Maybe this was a part of some snob culture..
Management offered apologies but overall took it lightly, with no feedback nor corrective actions..
It hurt us at personal level, never again..

2026-04-30 • via Tripadvisor
U
Ulrika • extended_group • se
10
Pros:

Fantastiskt charmigt hotell med anrik historia. En exklusiv frukostbuffé för alla smaker och genuint trevlig personal

2026-04-30 • via Nuitee
E
Eugene • couple • ua
10
2026-04-30 • via Nuitee
Y
Yasmin • couple • gb
10
2026-04-28 • via Nuitee
S
Smatty68 • Couples • Wadhurst, East Sussex, England
10
I simply love this hotel
Pros:

The Metropole really does set the standard for hotels in Hanoi. It is packed full of character with numerous restaurants and bars that you just want to linger in. The Bamboo bar provides atmospheric drinking and dining as does the Spice Garden. Service levels throughout are very high. I simply love this hotel.

2026-04-27 • via Tripadvisor