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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Hammam
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Street parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Heated pool
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Evening entertainment
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Pool bar
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Nightclub/DJ
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fruits
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Personal trainer
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Tour/class on local culture
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Live music/performance
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Themed dinner nights
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Heritage in the Heart of Hanoi
Historic Charm: Sofitel Legend Metropole, a luxury landmark since 1901, offers elegant rooms with a neo-classical or French decor, retaining the hotel's original grandeur.
Pampering Amenities: Guests can enjoy pampering spa services at Le Spa du Metropole, stay active at So Fit Fitness Centre, and savor Asian and Vietnamese delicacies at Spices Garden.
Central Location: Located in central Hanoi near the Old Quarter, the hotel is just steps away from the famous Hanoi Opera House and the scenic Hoan Kiem Lake.
Experience timeless elegance and exceptional service at Sofitel Legend Metropole.
Please note that renovation work of the Opera Wing will be carried out from Mid-June 2026 to late September 2026.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 12 years old and over stay for VND 2,400,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
De gastvrijheid, de service en de vriendelijkheid van het personeel. De uitstraling en sfeer van het hotel en de locatie
Kan het niet bedenken
Pour le petit déjeuner :La variété des plats proposés
Le personnel est adorable et très poli
Franchement pour un établissement qui revendique ses racines françaises, les croissants étaient médiocres et ceux aux amandes carrément secs ( certainement faits avec les croissants inutilisés)
Je suis assez partagée sur le reste : enooorme différence entre l’aile historique et l’aile plus moderne : pas les mêmes services ni les mêmes équipements ( pas de crème pour le corps, savon non remplacé)
La vue de notre chambre était quasi inexistante puisque à l’angle d’un bâtiment avec le volet bloqué qui empêchait toute vue
Pas d’indication sur les lieux et horaires du petit dej
Le bagagiste attend ostensiblement un pourboire et c’est gênant
J’ai économisé toute l’année pour m’offrir ce genre d’établissement et compte tenu du tarif je m’attendais à quelque chose de bien plus raffiné
It was a delight
NA
הכל היה מושלם.
Still my all-time favourite in Hanoi. Warm, attentive hospitality. Dining is sheer delight, especially now that it is serving a special Pho in conjunction with its 125th anniversary.
Very comfortable bed. Beautiful heritage building. Lovely neighborhood
There was renovation at the property and it was loud in the bedroom. At the end, they moved me to another wing after 2 nights. Also at the pool you can hear construction all day long
Charming hotel with excellent facilities and lovely staff
Expensive !
Un bijou au milieu de cette belle ville d’Hanoi, un calme, une sérénité rare !
Rien
Il team pulizia in camera e reception sono stati strepitosi, ci hanno aiutato a risolvere un grosso problema con estrema professionalità e correttezza. Una menzione speciale per loro.
Il Sofitel ad Hanoi è favoloso!
Location
Super friendly and cooperative staff
It is the best hotel in Hanoi. Period. Amazing just amazing.
Central location in French Quarter. Colonial style. A favourite with celebrities.
The best hotel experience of my life. Out of hundreds of hotels and thousands of room nights, this was the best.
We stayed twice: first in the Opera Wing, then returned to the Heritage Wing. I booked the entry-level room in each wing, but with ALL Platinum status this gave us lounge access and, critically, butler service. It was our butlers, Daphne and Chris, who made this stay unlike any hotel experience I have ever had. They set a bar so high that I genuinely do not believe it could be beaten.
From check-in to check-out and beyond, the butler service was impeccable. Anything we wanted to know was answered quickly; anything we needed was made to happen. We met several times a day for a catch-up and to discuss our Vietnam plans, and the advice was always practical, personal and thoughtful. I have never known service like this, or even a quarter of this, at any hotel before. If you can, ensure that your rate or status includes lounge access, because for us that was what made the stay unforgettable.
Beyond Daphne and Chris, everyone we met was exemplary. I will single out Tommy and Kevin in the Opera Lounge: Kevin remembered my drink on the second night even when I had forgotten it myself. But I could just as easily mention the staff at the restaurants, bars, gym (incredible gym by the way, best ever hotel gym), doormen, housekeeping staff and everyone else we encountered. Every single person greeted us warmly and seemed genuinely happy in their work. There was not a crack in the service level anywhere. It was extraordinary.
The hotel is really two hotels in one: the historic Heritage Wing and the newer Opera Wing, each with separate lounge and breakfast facilities. Having experienced perfection in Opera, we returned to try Heritage. Heritage is considered the more historic and formal experience, and it is certainly beautiful, but I would be very happy in either wing next time. My husband’s favourite food is Vietnamese vegan pho, and he said the breakfast pho in Opera was the best he had ever had. He also said the whole hotel experience was the best of his life “and it’s not even close.” Both wings gave us 24/7 butler access via WhatsApp, and we especially enjoyed the complimentary baths they would prepare for us at any time.
What took the stay to another level was how personal it became. Daphne and Chris remembered details, anticipated what we might need, gave us advice that felt genuinely human rather than scripted, and on our return wrote us heartfelt welcome notes that went far beyond corporate hospitality language, together with an incredibly meaningful personalised welcome gift. They have cemented themselves as a huge part of our positive memories of Hanoi.
Top tip: consider the ALL Voyager card - the benefits helped dramatically reduce the cost of staying here, and the thirty status nights that come with it get you halfway to Platinum too.
I do not know what else to tell you. Swallow hard, pay the money, and let this hotel give you one of the great travel memories of your life. Ours will last forever.
We spent two nights at the Metropole hotel. Our last day we ate lunch at the spice Galley restaurant. We had a really nice experience, I had beef pho and the pork belly which were delicious. We were treated by the restaurant manager,Ngoc, with Lotus tea. She explained to us the way they make the lotus tea. Apparently they take the green teas and place them inside the lotus flower for one day and then repeat
This process creates the complex fragrances and flavors of the lotus tea.
The buffet includes sashimi tuna and fresh fruit
For dessert, I had flan and yogurt with fermented rice
The decor is French inspired and not crowded
Overall, a wonderful meal with very attentive staff for about 100 USD for 2 diners
Hanoi is truly a magical & charming city ..
Staying at this iconic Hotel for 4 nights was truly captivating. Its greatest allure is how it reflects Hanoi’s story.
That is, from the colonial era through the war years to its cosmopolitan present.
This magnificent Hotel has a prime location in the 19th- century French Quarter, steps from Hoan Kiem Lake.
The Hotel has two distinctive wings – original early 20th-century building and the contemporary wing.
We stayed in the former Heritage Wing, embracing a refined French-Indochine aesthetic and contemporary comforts.
There is a sense that many staff members have been at the Hotel for decades. They know exactly what they are doing which lends a welcome warmth!
We enjoyed an assortment of culinary delights in the Hotel, exceptional and refined collection of dining & bar venues.
We thoroughly enjoyed the immersive complimentary evening tour of the hotel’s wartime bunker, most illuminating.
This notable Hotel has witnessed over a century of historic events & distinguished guests and have lived to tell the tale!
It certainly is a ‘legend’ Hotel .. come and witness it for yourself!
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