Meliá Puerto Vallarta

Hotels
Meliá Hotels & Resorts
8.3 (466 reviews)
Paseo de la Marina Sur , 7 , Puerto Vallarta , mx

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and spacious environment
Delicious food options
Cons:
Delayed check-in process
Inadequate breakfast quality
Inconsistent drink quality

Categories

Cleanliness
9.05
The cleanliness is above and beyond, with staff showing great respect for guests.
Service
8.55
Staff were kind, friendly, and attentive to guests' needs.
Location
8.55
The resort is spacious and welcoming, set in a beautiful location.
Room Quality
8.05
The room was a good size and very comfortable for a family.
Amenities
8.05
Standard amenities for a hotel of this rating.
Value for Money
7.55
Some drinks and breakfast items were found to be below expectations.
Food and Beverage
8.05
Dining experience was generally good, with some mentioned favorites, but breakfast quality varied.
Overall Experience
8.55
Overall a wonderful experience with several positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:32

Property Description

Luxurious All-Inclusive Resort in Marina Vallarta

Endless Variety of Activities
Indulge in nightly entertainment, kids and teen club activities, spa services, and sports like rock climbing and archery. There's something for everyone to enjoy during your stay at Melia Puerto Vallarta All Inclusive.

Convenient Location for Exploration
Located near the airport and city center, guests can easily access world-class golf courses, unique shops, historical sites, and boat rentals just minutes away. Make the most of your vacation by exploring the local attractions and activities surrounding the resort.

Unforgettable Memories Await
Book now and secure your spot at this family-friendly paradise. Don't miss out on the opportunity to create unforgettable memories at Melia Puerto Vallarta All Inclusive.

Important information:

All cots are subject to availability.

Please note, at check-in, guests must provide the credit card used to make the reservation.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVR

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 12 years old stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 466 reviews
Cleanliness: 9.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.55
H
Heiko family_with_children de
7
ok
Pros:

die Lage, das Essen

Cons:

miserables Check-in; fehlende Informationen der Buchungen, 45 Minuten für Check in benötigt, viel zu lange Wartezeiten am Check in, da der Check in als Beratung des Aufenthaltes genutzt wird.

2026-05-11 via Nuitee
I
Iris family_with_children mx
10
Excelente
Pros:

Nos encantaron las instalaciones y el trato del personal, todos fueron muy amables, y cualquier cosa nos resolvian al momento, sin duda volveriamos a hospedarnos aqui

2026-05-11 via Nuitee
M
Miguel Angel solo_traveller mx
10
100 recomendado
Pros:

El servicio del personal fue de lujo y la comida buena, las instalaciones muy limpias y la alberca siempre caliente

Cons:

La playa está muy sucia y le falta más carne en los bufetes

2026-05-10 via Nuitee
V
Villalobos solo_traveller mx
9
2026-05-07 via Nuitee
K
KARLA ISAURA PATRICIA extended_group mx
9
Pros:

el personal es atento todo el tiempo al pendiente de satisfacer necesidades,las instalaciones son buenas

Cons:

la calidad de la barra de los sancks y las bebidas, el vino que ofrecen es de baja calidad

2026-05-07 via Nuitee
M
maricela solo_traveller mx
8
Segunda vez que vamos y la comida está vez no gustó mucho.
Pros:

La ubicación y que está tranquilo.

Cons:

El acoso del personal.porwuw a quiera tarjeta del.hotel.
La comida entre semana algunas veces está desabrida.

2026-05-01 via Nuitee
E
Eduardo family_with_children mx
10
Muy satisfactoria y muy cómoda.
Pros:

Todo fue excelente desde el recibimiento en el hotel, nos dejaron hacer check in antes de la hora y nos mejoraron la habitación por haber reservado por booking, nos ascendieron nuestras pulseras y el trato fue esplendido de verdad en toda la estancia. Muy contentos y muy satisfechos con el hotel. La comida en todos los restaurantes un 100% y la habitación muy bonita muy cómoda y con una vista espectacular, mi esposa y mi hija se la pasaron muy bien todo el tiempo.

Cons:

No hubo nada que no nos gustara, el servicio del personal siempre muy amables y atentos. El hotel limpio y sus amenidades excelentes. La comida supero mis expectativas siempre en los restaurantes con reserva, cenamos riquísimo.

2026-05-01 via Nuitee
A
alonso solo_traveller mx
10
Pros:

Excelente atención de todo el personal 👍🏻

2026-05-01 via Nuitee
C
Cristina Mariol solo_traveller mx
10
Lugar excepcional para desconectarte
Pros:

La comida es muy rica y todos los dias varia, hay muchas actividades que hacer, el restaurante de especialidad mole y taco sirve comida muy rica

Cons:

Falta mejorar un poco el servicio, los meseros deben estar mas al pendiente de los clientes

2026-04-29 via Nuitee
T
Taide Pilar solo_traveller mx
10
Estancia excepcional y personal altamente amable
Pros:

La comida la ubicacion alberca y playa del hotel

Cons:

Todo nos gusto

2026-04-22 via Nuitee
N
Natalia couple mx
9
2026-04-19 via Nuitee
U
Urias family_with_children mx
9
Execente volvere este año
Pros:

En general todo estuvo muy bien el restaurant mole y tacos por la mañana y por la noche se llevaron los mejores desayunos y cenas de la estancia

Cons:

solo 2 cosas no esta incluido el roam service en el todo incluido y una mujer cerca del lobby estaba muy insistente a que tomaramos una platica con ella al principio nos dijo 5 min pero luego investigue con el demas personal y me comentaron que es una platica de hasta una hora y la verdad en vacaciones no queria saber nada de negocios de tiempo compartido

2026-04-14 via Nuitee
L
Luis Manuel family_with_children mx
10
Pros:

Excelente atención desde que llegas a recepción. Excelente ubicación y playa
Reservar por booking nos dieron beneficios
Súper Recomendable 💯

2026-04-12 via Nuitee
A
Alfonso family_with_children mx
9
Pros:

El servicio de todo el personal es lo de gran valor.

Cons:

Que no hay cerveza de grupo Modelo

2026-04-09 via Nuitee
A
Alfonso family_with_children mx
10
Pros:

Servicio y Rápidez en bares y restaurantes

Cons:

Que no hay servicio de meseros en la playa

2026-04-09 via Nuitee
A
Alfonso family_with_children mx
10
Pros:

Atención de todo el personal

Cons:

Falta servicio de meseros en área de playa

2026-04-09 via Nuitee
S
Sam family_with_children ca
8
Pros:

The staff were very friendly

Cons:

Several requests to replenish mini bar went unanswered

2026-04-09 via Nuitee
A
Andres family_with_children ae
8
Very nice hotel, facilities and staff. A bit old though. Quality and variety of food to be improved.
Pros:

I love the facilities, specially the facilities they have for kids. Full of entertainment options for them, which is really great and make parent´s life much easier. Lovely staff at kid´s club. Definitely one of the best options for families.

Cons:

The hotel in general is very nice, but a bit old. Specially, you feel it in the bathrooms... some items rusted, damaged, old fashioned... I think with a bit of investment the hotel could be a 10.
Food is average and it is quite repetitive. Too much Mexican style food, which does not cater so much for foreign guests.

2026-04-07 via Nuitee
J
Jhovenie couple ca
9
Pros:

Staff

2026-04-04 via Nuitee
M
Marleigh couple ca
2
Stick to a 5 star
Pros:

The actual lobby was nice and spacious. The ocean view was nice. The turtles in the ponds were nice.

Cons:

The food was awful. Our shower in our room was broken and sounded like it would explode. Exposed electrical in our room. Not great customer service I’m still waiting to hear from the after we checked out 2 days ago.

2026-03-31 via Nuitee