Fairfield by Marriott Inn & Suites Newport Cincinnati

It was dirty. Breakfast area looked like it hadn’t been touched since 6am which is the start of continental breakfast.
Elevator floors were sticky and reeked of alcohol.
Bathrooms in the rooms were dirty. Like the rooms were nice but it just felt dirty

Upon check-in at 4:30 PM on Saturday 08/15, we were met with an older female clerk at the front desk getting a back rub/massage from a younger male clerk which was very inappropriate behavior to us. We were informed they did not have our room available yet due to Housekeeping. We let them know that we had plans for the game & needed to check in soon. We then asked if any other rooms were available, which we were told there was not any available & they were all full. After waiting 20 minutes, the room was cleaned and ready for check-in. We got to the room on the 3rd floor and it smelt musty and was warm. The floor/carpet was dirty and was not cleaned. We turned on the air conditioner and it was blowing warm air, so we called the front desk to report the issue. After awhile, the male clerk came up to the room and inspected the unit and "reset" it. It worked for a few minutes with some cold air flow, but then eventually, turned warm and then emitted a burning smell. Due to this, I called the front desk and asked that we be moved to another room at which time, we were told no rooms were available as everyone had already checked in for their stay., I said our accommodations were unacceptable for us to stay in that room. The male clerk then said that the "manager" would be up to take a look at the air conditioner. The manager came up and looked at the air conditioner and confirmed that it was not working for some reason and she could smell the burnt air. She also agreed that the floor had not been cleaned very well as you could see white dirt on the carpet. It was at this point that I mentioned we needed another room asap as we had to get to the game. She mentioned they were completely booked but would like to see if there was anything available yet for us. She came back up & moved us to another room on the same floor-a few doors down.

The lobby was not big enough to turn around during check in…. The elevator was out one night. Parking lot had multiple cars taking two parking spaces and the were very small spaces

I don’t know, when we tried checking in they did not have our reservation that we made 18 days in advance of our stay and we have a confirmation number for from booking.com. Fairfield management said that the booking was never received from Booking.com.

Location was kinda far but no problem

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Do not eat at chore house restaurant right behind hotel. Hotel does not have restaurant inside it that I saw.

Very noisy, especially with the closing and opening of door. Room was in the second floor near the exit door.
Also, went to the front desk and asked about the constant loud sound which nobody knew where it was coming from. Did not hear anything back.

One more ice machine needed especially when hotel is loaded with little leaguers.

Had difficulty connecting our streaming services to the tv in the room. My son had to watch it on his phone.

The parking and long check-in. Plus the elevator was slow.