Courtyard by Marriott Gulf Shores Craft Farms

Hotels
•
Courtyard by Marriott
8.3 (253 reviews)
3750 Gulf Shores Parkway , Gulf Shores , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple reports of exceptional service)
Excellent location near shopping, attractions and beach
Clean, newly renovated appearance noted by several guests
Relaxing pool and family-friendly atmosphere
Convenient courtyard access for some rooms
Property generally smelled good
Cons:
Serious ant infestation reported in one room (led to early departure)
Stains on mattress cover and some dusty/un-cleaned surfaces
Balcony and seating needing deep cleaning
Occasional pool cleanliness issues (trash/cigarette butts reported)
No complimentary breakfast; F&B/third-party booking issues
Limited in-room toiletries and some minor maintenance problems (e.g., loose toilet paper holder)

Categories

Cleanliness
7.8
Mixed signals: many guests called the property and rooms 'clean' and 'new looking,' but several reports noted stains on a mattress cover, dusty surfaces, balcony seating needing deep cleaning and a serious ant infestation in one room—hence a below-target cleanliness score.
Service
9.9
Strong positive sentiment: multiple guests praised exceptional, hardworking and friendly front-desk and maintenance staff who went above and beyond; one report of an abrupt desk staff interaction is outweighed by numerous excellent service mentions.
Location
10
Consistently praised: many reviewers highlighted the excellent location close to shopping, attractions and the beach; location is a clear strength of the property.
Room Quality
7.5
Mixed: some guests enjoyed newly renovated, pleasant rooms and courtyard access; others reported issues (balcony unpleasant, seating needing deep cleaning, broken toilet paper holder, limited toiletries, and stains), so room quality is slightly below the overall target.
Amenities
8.5
Generally positive: the pool and courtyard were noted as relaxing and family-friendly and the property smelled good; however, reports of a dirty pool in one stay and limited in-room toiletries create some inconsistency.
Value for Money
7.5
Moderate: some guests felt the room didn’t meet expectations for the price compared to other Courtyard locations and noted issues that reduced perceived value (e.g., lack of toiletries, minor maintenance problems).
Food and Beverage
7
Below average: guests noted no complimentary breakfast and problems with third-party booking benefits; small F&B issues (Starbucks item missing) and absence of expected breakfast lowered this score.
Overall Experience
8.2
Generally positive but mixed: many stays were described as wonderful due to location and staff, with clean and renovated spaces, while serious negatives (notably an ant infestation and isolated pool cleanliness issues) led some guests to have disappointing experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Luxurious Amenities
Indulge in the comfort of a flat-screen cable TV, microwave, and refrigerator in every room. Enjoy the convenience of a desk with an ergonomic chair, coffee machine, and a sofa bed for ultimate relaxation.

Convenient Facilities
Experience flexible work stations and a digital information board in the lobby for your convenience. Take advantage of the business center and free on-site parking during your stay.

Delicious Dining Options
Savor healthy and light morning fare at The Bistro Eat.Drink.Connect. Treat yourself to classic American cuisine and specialty cocktails for dinner.

Book your stay now at Courtyard Gulf Shores Craft Farms for a perfect blend of relaxation and luxury.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note guests must be 21 years of age or older to check in without a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNS

Location

Guest Reviews

8.3
Based on 253 reviews
Cleanliness: 7.8
Service: 9.9
Location: 10
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 8.2
J
Jonathon • solo_traveller • us
10
Pros:

It was clean and nice. Business friendly

The woman at the front desk was exceptional!! She went above and beyond for me.

Cons:

Nothing

2026-10-25 • via Nuitee
C
Constance • couple • us
8
2026-10-16 • via Nuitee
C
Cody • couple • us
8
2026-10-13 • via Nuitee
A
Andreana • couple • us
10
2026-09-14 • via Nuitee
C
Carrie • solo_traveller • us
10
2026-09-08 • via Nuitee
D
Davis • solo_traveller • us
10
It help made it a perfect weekend
Pros:

Did not eat but location perfect

Cons:

Nothing

2026-09-08 • via Nuitee
M
Marqusha • couple • us
8
Staff was nice it was clean
Pros:

It was easy to find and next to a lot of shopping

Cons:

That didn’t have strawberry refresher at the Starbucks. And you couldn’t turn the light off on the balcony

2026-09-07 • via Nuitee
S
Shautoya • couple • us
7
Pros:

Rooms and lobby were clean

Cons:

Balcony was not pleasant and the seating in the room could use a deep cleaning

2026-09-03 • via Nuitee
D
Dotson • solo_traveller • us
10
Pros:

Everything

2026-09-02 • via Nuitee
M
Miranda • extended_group • us
10
2026-08-22 • via Nuitee
J
Jeffrey • family_with_children • us
7
2026-08-22 • via Nuitee
S
Sharron • family_with_children • us
10
2026-08-21 • via Nuitee
D
Dale • couple • us
10
Pros:

Location

2026-08-17 • via Nuitee
S
Shane • family_with_children • us
1
2026-08-16 • via Nuitee
N
Nance • solo_traveller • us
7
2026-08-11 • via Nuitee
A
AJ • solo_traveller • us
10
Pros:

Location was great. Staff was done of the most amazing staff I've ever dealt with in hotels. A first night there their system was down so they couldn't provide keys so the desk staff were running their butts off to let customers in and out of their rooms until the situation was resolved the next day. They worked hard without question and without complaining and I get them 100% props. I would stay there again 100%.

Cons:

Nothing to dislike the whole week was wonderful.

2026-08-08 • via Nuitee
L
Lisa • family_with_children • us
10
2026-08-06 • via Nuitee
L
Lindsey • solo_traveller • us
10
2026-08-04 • via Nuitee
A
Anita • solo_traveller • us
10
I enjoyed everything about it. Friendly staff made you feel like home away from home!
Pros:

I loved my room, it was on the bottom floor and opened up right to the courtyard . I will request that room again when I return for another visit.

Cons:

What’s not to like! Nothing negative at all.

2026-07-23 • via Nuitee
B
Bryant • couple • us
8
2026-07-23 • via Nuitee