Quality Inn & Suites

Hotels
•
Quality Inn
8.3 (687 reviews)
4105 East Wilder Road , Bay City , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly staff
Cons:
Poor bed comfort
Disappointing breakfast quality
Service inconsistency

Categories

Cleanliness
8.01
Clean but needs renovation; some cleanliness issues raised.
Service
8.98
Friendly staff overall, but one negative experience reported.
Location
9.52
Great location, convenient access to shopping and dining.
Room Quality
7.47
Issues with bed comfort and maintenance reported.
Amenities
8.5
Standard amenities; breakfast received mixed feedback.
Value for Money
7.96
Some guests felt it was not worth the price paid.
Food and Beverage
7.01
Breakfast quality was disappointing according to guests.
Overall Experience
8.98
Mixed experiences but positive overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:38

Property Description

Convenient Location
Located adjacent to Bay City Mall and just 3 miles from Bay City State Park, Quality Inn & Suites offers easy access to shopping and outdoor activities.

Comfortable Accommodations
Each room is equipped with modern amenities including free Wi-Fi, a cable TV, coffee maker, and work desk, ensuring a comfortable stay for all guests.

Relaxing Amenities
Guests can unwind in the indoor pool or utilize the 24-hour front desk and meeting room facilities. Safety deposit boxes are also available for added convenience.

Book your stay at Quality Inn & Suites for a perfect blend of convenience and comfort!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in.

Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBS

Location

Guest Reviews

8.3
Based on 687 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 8.98
S
Sherman • couple • us
6
2026-09-16 • via Nuitee
M
mark • couple • us
7
2026-09-16 • via Nuitee
D
Dora • couple • us
7
2026-09-16 • via Nuitee
K
Kimberly • family_with_children • us
2
Would hesitate to stay at a quality inn again.
Pros:

Only good thing was the location.

Cons:

The room had a strong damp, musty smell. We even purchased air fresher beads at a nearby store and they did little to abate the smell. We had to keep the window open, but that meant dealing with the traffic noise. The carpet had numerous stains, and the picture on the bathroom had cracked glass, and the cracks were taped with scotch tape.

2026-09-12 • via Nuitee
D
Debra • couple • us
6
Pros:

Location

Cons:

Breakfast was very subpar: only white bread/toast. No protein at all; poor choice of cereals. Coffee tasted lousy. Went to a nearby restaurant for breakfast.

2026-09-11 • via Nuitee
S
Stefanie • solo_traveller • us
6
Noisy
Pros:

Breakfast was great! Location great! Staff super friendly.

Cons:

The room smelled, the person next to use was playing music all morning at a high volume. It was ridiculous

2026-09-10 • via Nuitee
M
Mary A • couple • us
10
2026-09-10 • via Nuitee
J
Jennifer • family_with_children • us
10
Good stay
Pros:

The front desk associate was very friendly. I had had a long stressful day so I appreciated their kindness.A lot of restaurants and stores within walking distance. Breakfast was good. The room was clean but furnishings were worn

Cons:

The carpet in the room was damp and it smelled musty

2026-09-08 • via Nuitee
K
Kristi • couple • us
9
Overall very comfortable and clean
Pros:

Clean, convenient location, good breakfast, friendly person at breakfast

Cons:

Dated building and rooms. Cost

2026-09-02 • via Nuitee
J
John • couple • us
6
2026-08-31 • via Nuitee
J
John • couple • us
6
Staff, breakfast, and fasilities great property needs upgrades.
Pros:

Breakfast was very good
Staff was very attentive and friendly

Cons:

Bed was horrible, room was run down and musty. Cracked tile in the bathroom, pealing paint, drapes would not close because they were broken.We both didn’t sleep well and ended up stuffed up and headaches in the morning.

2026-08-31 • via Nuitee
D
Debbie • couple • us
8
2026-08-29 • via Nuitee
B
bowye1ma • solo_traveller • us
5
Bad Business Practices... Never Again.
Pros:

Regan when she identified we had a problem with our room she upgraded us to an acceptable room.

Cons:

The room we were giving smelled like a wet dog. We opened the window for a couple hours while we ran some errands. When we got back it still smelled awful. We requested a new room and then Regan dismissed our concerns by saying "I would have stayed". She sprayed some odor eliminator to see if we would accept it I did not cause the spray made it hard to breathe and I knew the smell would just be back later. And I would have shaken this off as just a bad attitude, but the hotel demanded a deposit of $50 and it took a whole week to get it back (maybe longer I'm still working on fixing that). This put me behind on bills I had coming out later in the week. I Will Never Stay At A Quality Inn Again!

2026-08-28 • via Nuitee
A
al • couple • us
7
Older but clean and comfortable.
2026-08-27 • via Nuitee
S
Shawn • solo_traveller • us
5
Pros:

Location was great amd staff was friendly

Cons:

Elevator and ice machines broken. My room smelt musty and damp

2026-08-27 • via Nuitee
C
Christy • couple • us
5
We booked 2 nights and stayed for one
Pros:

Location

Cons:

Could’ve been cleaner. Room smelled like mold.

2026-08-24 • via Nuitee
P
Peter and Laura • couple • us
4
Mediocre.
Pros:

The water pressure was great.
Bed was comfortable.

Cons:

When entering the room,
It immediately smelled,
Musty & damp.
The room has obviously seen a lot of traffic.

2026-08-22 • via Nuitee
C
Christina • couple • us
10
2026-08-20 • via Nuitee
D
Dawn • couple • us
10
2026-08-13 • via Nuitee
S
Stephen • couple • us
8
2026-08-13 • via Nuitee