Mercure La Rochelle Vieux Port

Hotels
Mercure
8.8 (1864 reviews)
Quai Louis Prunier , La Rochelle , fr

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Fantastic location
Comfortable beds
Good breakfast
Cons:
Small rooms
High parking fees
Price concerns

Categories

Cleanliness
8.56
Generally clean, but some concerns about bathroom cleanliness mentioned.
Service
9.23
Staff were warmly praised for their friendliness and helpfulness.
Location
9.77
Consistently highlighted as a strong point; great proximity to attractions.
Room Quality
8.22
Some rooms considered small and concerns about amenities like lack of fridge.
Amenities
8.25
Basic amenities were satisfactory, but some guests expected more.
Value for Money
8.21
Perceived as average value due to mixed thoughts around price.
Food and Beverage
9.26
Breakfast was positively highlighted, though some issues with other meal offerings.
Overall Experience
8.93
Most guests reported a very positive stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:51

Property Description

Stunning Renovated Property
Entirely renovated, the Mercure La Rochelle Vieux-Port hotel is the perfect destination for both business and leisure travelers.

Luxurious Amenities
Indulge in our swimming pool with a spacious terrace, unwind at the bar, or dine at the panoramic restaurant Gaée, offering breathtaking views of the old port and La Rochelle's iconic towers.

Local Cuisine and Convenience
Savor a delicious breakfast and innovative maritime-inspired dishes at Gaée. Benefit from free Wi-Fi, 24-hour reception, and optional private parking. With the train station a stone's throw away and the aquarium opposite, every convenience is at your fingertips.

Book now to experience luxury and convenience at Mercure La Rochelle Vieux-Port hotel.

Important information:

Please note that the restaurant is open everyday except in low season, please contact the property for more information. Contact details can be found on the booking confirmation.

Please note that children under 12 years old can enjoy breakfast for free.

We are delighted to announce that our hotel is currently being renovated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 17.40 per day.

Location

Guest Reviews

8.8
Based on 1864 reviews
Cleanliness: 8.56
Service: 9.23
Location: 9.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 8.93
M
Mark couple gb
10
Terrific. La Rochelle is lovely
Pros:

Location, staff ambience

Cons:

Bedrooms on small side, en-suite doors strangely slide only part shut ( appears to be by design)

2026-08-08 via Nuitee
A
Andrew couple au
9
Very comfortable and welcoming. I would not hesitate to recommend this property. We had a wonderful day. It is very clos
Pros:

Nice location, well maintained. Good food. Close to railway station. Great view. Very clean and very nice staff.

Cons:

Nothing

2026-08-07 via Nuitee
R
Reinder family_with_children nl
10
2026-08-07 via Nuitee
M
Marta family_with_children es
6
2026-08-06 via Nuitee
K
Kim solo_traveller nl
9
Locatie is goed, kamers prima, zwembad heerlijk!
Pros:

Locatie is prima, je kan te voet naar het centrum. Parkeren kan bij het hotel als er plek is. Kamers zijn prima, badkamer beetje aan de kleine kant.
Zwembad is heerlijk!

2026-08-06 via Nuitee
C
Cecile couple fr
9
2026-08-06 via Nuitee
C
Cyrille couple fr
10
Je conseille vivement cet hôtel
Pros:

Superbe accueil

Cons:

R.A.S.

2026-08-06 via Nuitee
A
Alex Bomphray couple gb
9
Lovely hotel in a beautiful city
Pros:

Location about 10 minutes walk from La Rochelle Ville station was excellent. Friendly welcome at reception.Lovely city in general.

Cons:

Nothing

2026-08-06 via Nuitee
D
Dorothée couple lu
10
Parfait
Pros:

Le calme et le confort

2026-08-06 via Nuitee
M
Martine family_with_children nl
10
Heerlijk
Pros:

Goede locatie dichtbij de haven maar toch wel rustig. Heerlijk ontbijt. Alles nieuw en netjes.

Cons:

De kamers zijn een beetje klein. Wel fijne bedden en schoon.

2026-08-06 via Nuitee
M
Megan couple gb
10
2026-08-04 via Nuitee
N
Nicholas solo_traveller gb
10
Pros:

Great place to stay, would have stayed longer if we could

2026-08-04 via Nuitee
J
Juliette solo_traveller nl
8
Fijn hotel met goeie kamers, zwembad en fantastisch ontbijt
Pros:

Fijne kamers, heerlijk zwembad, fantastisch ontbijt. La Rochelle is heerlijk plaatsje om paar dagen te verblijven

Cons:

Beetje aan de rand van het centrum. Dat is van de ene kant fijn, want rustig maar als je aan komt lijkt het een beetje een industrieterrein. Het uitzicht vanaf het balkonnetje was ronduit treurig. maar heb me nooit onveilig gevoeld buiten

2026-08-03 via Nuitee
A
Alexandre couple fr
10
2026-08-03 via Nuitee
R
Rachel family_with_children ie
9
Fabulous hotel, great location and facilities, highly recommend
Pros:

Rooms were of a very high standard.
Great location
Great view
Pool
Clean and modern
Helpful staff

Cons:

Nothing. We loved our stay.
It would be lovely if it was more affordable

2026-08-03 via Nuitee
R
Raynaud couple fr
10
2026-08-03 via Nuitee
T
T0mMeighan Couples Arbroath, Angus, Scotland
2
Rubbish tiny rooms and pool
Pros:

Currently here now there is around 25 sunbeds at the pool so if you really wanted a hotel with a pool to actually use it I’d advise against it

2026-08-02 via Tripadvisor
M
Matthew solo_traveller gb
10
2026-08-02 via Nuitee
Q
Q3262CXmikem Family Wem, Shropshire, England
4
Terrible booking system, unhelpful staff, style over substance.
Pros:

We booked 2 rooms in the evening of Monday 20th July for that night at the Mercure in the old harbour of La Rochelle when we realised we would not be able to get further north in France that night. We booked through the Acor app, received email confirmation of the booking and could view it in the Acor app.
When we arrived at the hotel at approximately midnight the reception staff could find no record of the booking.
They would not take the Acor app or email as evidence.
They simply kept checking their laptops and not finding the booking.
Their apologies were very superficial and basically a shrug.

It was only after we asked that they started to look to see if they had any spare rooms. It then took almost 45 min for them to check.

We arrived tired and disheveled and they didn't want to help, frankly it was only when they saw the type and colour of our credit card that they suddenly started showing any interest in us, shockingly snobbish behaviour.

After that they were suddenly apologetic.

After we finally got into our rooms we discovered, for all it's style the walls were so thin you could hear people walking barefoot around the next room.

Plenty of other, better hotels in La Rochelle, avoid.

At 3:30am I received an email apparently cancelling my original booking, the one the receptionists couldn't find.

2026-07-25 via Tripadvisor
D
Dominique couple fr
9
Super nous reviendrons
Pros:

Chambre agréable. Petit déjeuner très copieux. Hôtel très bien situé. Une mention particulière au personnel du petit déjeuner ainsi que le service restaurant. Au top .

Cons:

Rien

2026-07-24 via Nuitee