Hyatt Place Birmingham/Hoover

Hotels
•
Hyatt Place
8 (298 reviews)
2980 John Hawkins Parkway, Birmingham, Alabama, 35244 , Birmingham , US
1-205-988-8444

listing image 1
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Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Proposal/romance packages available
Express check-out
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location is great
Good breakfast
Cons:
Poor cleanliness
Inadequate service
Room quality issues

Categories

Cleanliness
5.83
Several reviews mention poor cleanliness, including stains on walls and filthy floors.
Service
8.3
Mixed reviews on service; some noted friendliness but many mentioned disorganization.
Location
9.84
The hotel's location is generally considered good.
Room Quality
6.79
Multiple complaints about room conditions, including broken doors and musty smells.
Amenities
7.82
Amenities were lacking, especially regarding fitness center upkeep and cleaning.
Value for Money
8.28
Guests felt the price did not match the quality of facilities.
Food and Beverage
9.33
Breakfast received positive mentions but specifics were sparse.
Overall Experience
7.8
Guests reported significant issues but some positive experiences were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:16

Property Description

Experience unparalleled comfort and convenience at Hyatt Place Birmingham/Hoover, your perfect getaway in the heart of Birmingham.

Recreational Amenities
Dive into relaxation at our stunning outdoor pool, stay active in our modern fitness center, or explore the area on rented bicycles.

Culinary Delights
Savor delicious meals at our on-site restaurant, grab snacks at our café, or unwind with a drink at the bar/lounge, complemented by a complimentary buffet breakfast each morning.

Accommodations with Style
Retreat to one of our 126 air-conditioned rooms, each equipped with refrigerators, flat-screen TVs, and designer toiletries for a luxurious stay. Enjoy complimentary Wi-Fi and free local calls for your convenience.

Don't wait! Book your unforgettable stay at Hyatt Place Birmingham/Hoover today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 298 reviews
Cleanliness: 5.83
Service: 8.3
Location: 9.84
Room Quality: 6.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 7.8
M
Mark Naccari • solo_traveller • us
9
Pros:

Location

Cons:

Price for SEC tournament weekend

2026-05-25 • via Nuitee
S
Sanela Pasovic • solo_traveller • us
8
2026-05-11 • via Nuitee
M
Markita • solo_traveller • us
1
2026-05-11 • via Nuitee
M
Mike • solo_traveller • us
7
2026-05-11 • via Nuitee
• couple • us
9
2026-04-30 • via Nuitee
B
Bosie • couple • us
7
They were very good at solving the problem so I will definitely stay here again
Pros:

Very close to the gym we were playing at

Cons:

Breakfast selection and my AC didn’t work and my son had a nose bleed because of that

2026-04-30 • via Nuitee
V
Veronica • couple • us
9
Peaceful and quiet
Pros:

I didn’t like any of the breakfast.

Cons:

The food was hot and choices were very limited. The food was also bland and dry or stale.

2026-04-24 • via Nuitee
T
Teletha • solo_traveller • us
8
Pros:

Room was spacious, and shower was excellent.

Cons:

Bring out an extra toaster on busy mornings. Coffee was no good.

2026-04-23 • via Nuitee
K
Keva • solo_traveller • us
8
2026-04-21 • via Nuitee
B
Billy Avery • family_with_children • us
5
I wouldn’t come here again.
Pros:

The breakfast wasn’t good and not much there. We went to the Waffle House 7 mins aways the next morning.

Cons:

The rooms were old. Bathroom small and ceiling had mold. The hotel pictures on Booking.com looked different than how the hotel actually looks like inside.

2026-04-20 • via Nuitee
B
Bonnie Banks • couple • us
1
Will not stay in this hotel again.
Pros:

Breakfast was ok.

Cons:

Room was not clean. Carpet had many spots and did not appear to be clean.
Room was not cleaned during our three day stay.

2026-04-20 • via Nuitee
L
Les_S_S_2019 • NONE
8
Great front desk staff!
Pros:

Hyatt Place is consistent. This hotel is an aging facility; our breakfast selections were limited compared to other Hyatt Place locations we've visited. With the shortfalls mentioned, the hotel staff more than made up for these; the front desk clerk upon check in as well as at check out went over and above. She recommended a wonderful locally owned restaurant for dinner and wished us well and safe travels upon our departure.

2026-04-13 • via Tripadvisor
M
Marcia • family_with_children • us
10
Pros:

Clean and comfortable

2026-04-12 • via Nuitee
B
Brad • couple • us
1
Cons:

It was absolutely horrible. First room smelled like smoke. Second room had shit stains in the toilet, hair in the shower. We wasn’t in the hotel 5 minutes. We left and stayed at a different hotel. They wouldn’t even refund me. Highly upset with this place!!

2026-04-07 • via Nuitee
A
Allen • extended_group • us
8
Great stay with only a few minor issues.
Pros:

I have stayed at this hotel off and on over the past few years for golf tournaments at Hoover Country Club. Generally speaking it is nice, in a great location and has a super friendly staff. I only really encountered two minor issues. The first was on my first day of stay breakfast was not ready until about 30 minutes after the posted time. Also, the rooms, while nice, smell a little musty upon the first few minutes of entry.

Cons:

Well please see the above. I don't want to type all of that over again....generally speaking I would stay here again despite the minor issues.

2026-04-06 • via Nuitee
R
robynfayel • NONE • Milwaukee, Wisconsin
2
Friendly Staff - Dirty Hotel
Pros:

Amazing front desk experience, but it stops there. The hotel was beyond in need of an upgrade. It smelled musty, our room still had toothpaste in the sink from the prior guest, there was ketchup all over the the bedside table and hair all over the floor. We had to where our shoes to walk around. I would not stay here again with a lot of other options around this area.

2026-04-05 • via Tripadvisor
V
Violet • family_with_children • us
6
Pros:

It was great!!

Cons:

The beds were uncomfortable

2026-04-04 • via Nuitee
R
Ryan • family_with_children • us
1
Cons:

They called within an hour of check in to inform me they cancelled my paid reservation. The reason for cancellation was not explained and it really put us in a bind to find another hotel at the last minute.

2026-04-03 • via Nuitee
G
G7362TDkarenh • NONE
4
Never Again!!!
Pros:

I’ve stayed at this location in the past, so I felt confident booking again. I was extremely wrong. While the Hyatt app check-in was seamless, the physical reality was a disaster. I arrived to find a lobby line snaking out the door, serviced by a single, overwhelmed representative on a busy Saturday.
Since I had a digital key, I bypassed the crowd—only to enter an elevator that was filthy and sticky from a massive spill. When I reached my room, the digital key failed, forcing me back downstairs to wait 30 minutes in that same line just to get a physical key.
The room was a relic of neglect: * Maintenance: Torn, stained carpets and a general lack of upkeep.
Amenities: No disposable cups in the room and only half a roll of toilet paper.
Service: When I realized I’d forgotten my shower cap, the front desk didn't even have a spare to offer.
Hygiene: The "nasty" elevator was still sticky and uncleaned the next morning.
To top it off, there wasn't even a complimentary tea or coffee station available. Between the grime in the elevators and the state of the room, I was honestly too scared to even attempt the breakfast.
Long story short: Hyatt just lost me as a customer.

2026-03-31 • via Tripadvisor
C
Candace • couple • us
10
Pros:

Nice staff & cleanliness

Cons:

Quiet location

2026-03-30 • via Nuitee