Courtyard by Marriott Charlotte Airport LoSo

Hotels
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Courtyard by Marriott
8.3 (351 reviews)
321 West Woodlawn Road , Charlotte , US
+1 704-945-6800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Cons:
Breakfast confusion
Ground floor dampness
Unwelcoming front desk experience

Categories

Cleanliness
8.13
Room was clean, but damp and mold issues reported on the ground floor.
Service
8.6
Generally nice staff; however, some reported unwelcoming experience at the front desk.
Location
8.64
Convenient location due to proximity to the airport and local food spots.
Room Quality
8.09
Rooms were clean and comfortable but some issues with ground floor rooms.
Amenities
8.62
Good hospitality and free shuttle service; but breakfast issue reported.
Value for Money
8.08
Free breakfast was misleading; some amenities overpriced.
Food and Beverage
7.63
Breakfast confusion created disappointment. Otherwise, dinner options were well-received.
Overall Experience
8.6
Enjoyable stay amidst some issues, overall would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:40

Property Description

Convenient Location and Transportation
Situated just off Interstate 77, Courtyard by Marriott Charlotte Billy Graham Pkwy offers a stress-free stay with complimentary 24-hour shuttle service to Charlotte/Douglas International Airport.

Modern Amenities and Facilities
Each room is equipped with a flat-screen TV, microwave, and refrigerator, ensuring a comfortable stay. Guests can also enjoy the seasonal outdoor pool, hot tub, business center, and fitness room.

Dining Options and Nearby Attractions
Relax on the outdoor patio with a fire pit, savor hot sandwiches at The Bistro breakfast, or explore nearby attractions like Charlotte city center and the NASCAR Hall of Fame.

Book now for a delightful and convenient stay at Courtyard by Marriott Charlotte Billy Graham Pkwy!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

8.3
Based on 351 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
K
Kelli • couple • us
9
Pros:

I liked how nice the staff was and the room was clean. Also very comfy bed.

Cons:

I was unaware of the $10 parking fee before I arrived.

2026-09-08 • via Nuitee
L
Leveda • family_with_children • us
9
Overall everything was good
Pros:

The property smells nice and clean.

Cons:

The food wasn't included in the price

2026-09-07 • via Nuitee
K
Kametchia • couple • us
10
Everything was great. The staff,cleanliness and location
Pros:

Staff and cleanliness

Cons:

Dry clean and quiet

2026-09-07 • via Nuitee
L
Lailah • couple • us
1
2026-09-04 • via Nuitee
C
Curtis • solo_traveller • us
10
2026-08-28 • via Nuitee
N
Nancy • solo_traveller • us
6
Okay hotel but expensive for what you get. Non working elevator was an issue
Pros:

Room was clean

Cons:

Location- difficult getting in and out. Non- working elevator. Paying for parking is rid Lou’s.

2026-08-28 • via Nuitee
J
Julian • couple • us
10
2026-08-24 • via Nuitee
D
devona • couple • us
5
Pros:

The parking lot was a gateway entrance and exit.

Cons:

You have to pay for parking instead of it being included long in booking the room. Also when ask for more towels was told they cannot give out more towels.

2026-08-23 • via Nuitee
C
Carsten • extended_group • de
5
Gute Lage, freundliches Personal aber ungenügender Service!
Pros:

Sehr gute Lage!

Cons:

Zimmer für 4 Personen aber nur Bettzeug und Handtücher für 3!

2026-08-22 • via Nuitee
C
Chirs • extended_group • us
10
2026-08-22 • via Nuitee
A
Alexis • solo_traveller • us
9
2026-08-16 • via Nuitee
L
Lateisha • couple • us
10
Great bang for your buck!
Pros:

Close to everything, clean, and comfy!

Cons:

N/A

2026-08-16 • via Nuitee
M
Magnolia • couple • us
10
Everything was perfect
Pros:

The addition al parking. It was clean and fresh.

2026-08-14 • via Nuitee
L
Laurence • solo_traveller • gb
10
2026-08-08 • via Nuitee
D
D. Reyes • solo_traveller • us
10
Pros:

Gym

Cons:

Broken Elevator

2026-08-04 • via Nuitee
R
Rebecca • solo_traveller • us
7
Very nice and friendly hotel
Pros:

Staff was very friendly. Hotel was clean.

Cons:

There was a lot of vagrancy in the parking lot.

2026-07-25 • via Nuitee
L
Larry • couple • us
10
2026-07-13 • via Nuitee
E
Esther • solo_traveller • us
7
2026-07-12 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-06-29 • via Nuitee
A
Aaron • solo_traveller • us
10
Pros:

Breakfast

Cons:

No bathroom fan. Very steamy

2026-06-27 • via Nuitee