Courtyard by Marriott Charlotte Airport LoSo

Hotels
•
Courtyard by Marriott
8.3 (325 reviews)
321 West Woodlawn Road , Charlotte , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Cons:
Breakfast confusion
Ground floor dampness
Unwelcoming front desk experience

Categories

Cleanliness
8.13
Room was clean, but damp and mold issues reported on the ground floor.
Service
8.6
Generally nice staff; however, some reported unwelcoming experience at the front desk.
Location
8.64
Convenient location due to proximity to the airport and local food spots.
Room Quality
8.09
Rooms were clean and comfortable but some issues with ground floor rooms.
Amenities
8.62
Good hospitality and free shuttle service; but breakfast issue reported.
Value for Money
8.08
Free breakfast was misleading; some amenities overpriced.
Food and Beverage
7.63
Breakfast confusion created disappointment. Otherwise, dinner options were well-received.
Overall Experience
8.6
Enjoyable stay amidst some issues, overall would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:40

Property Description

Convenient Location and Transportation
Situated just off Interstate 77, Courtyard by Marriott Charlotte Billy Graham Pkwy offers a stress-free stay with complimentary 24-hour shuttle service to Charlotte/Douglas International Airport.

Modern Amenities and Facilities
Each room is equipped with a flat-screen TV, microwave, and refrigerator, ensuring a comfortable stay. Guests can also enjoy the seasonal outdoor pool, hot tub, business center, and fitness room.

Dining Options and Nearby Attractions
Relax on the outdoor patio with a fire pit, savor hot sandwiches at The Bistro breakfast, or explore nearby attractions like Charlotte city center and the NASCAR Hall of Fame.

Book now for a delightful and convenient stay at Courtyard by Marriott Charlotte Billy Graham Pkwy!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 325 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
G
Gary • couple • us
6
It was over all a good hotel
Pros:

The room was nice

Cons:

The halls smelled like cheap air fresheners

2026-05-07 • via Nuitee
T
Teresa • solo_traveller • us
10
2026-05-01 • via Nuitee
A
AKIN • solo_traveller • tr
8
2026-04-24 • via Nuitee
C
Cassandra • extended_group • us
9
Friendly staff, clean, comfortable and the terrace is amazing!
Pros:

Conveniently located close to venues and airport. Smelled clean as soon as you walked through the door. Great hotel for the price!

Cons:

N/A

2026-04-20 • via Nuitee
T
Tee • couple • us
10
2026-04-18 • via Nuitee
M
Michael • solo_traveller • us
4
Pros:

Hotel is a nice place

Cons:

Front desk lady showed signs of disrespect and or discrimination to me, pool was dirty, none of the outside sitting area chairs were clean, nor did heating lamps work

2026-04-17 • via Nuitee
L
Lesley • couple • us
9
2026-04-13 • via Nuitee
• extended_group • us
8
2026-04-13 • via Nuitee
N
Nadir • couple • us
9
2026-04-06 • via Nuitee
S
Shyreona • couple • us
10
2026-03-30 • via Nuitee
L
liran • solo_traveller • us
5
2026-03-26 • via Nuitee
R
R • couple • us
10
Pros:

Nice staff and everything was clean

2026-03-17 • via Nuitee
S
Safiya • family_with_children • us
7
Pros:

Very close to what i needed rooms were really nice and so are the amenities

Cons:

N/A

2026-03-17 • via Nuitee
K
Kareem • couple • us
1
2026-03-15 • via Nuitee
J
Justice • family_with_children • us
7
2026-03-03 • via Nuitee
L
Latasha • family_with_children • us
9
Pros:

The location, very well kept clean,quiet , just a nice hotel all around. Staff was friendly

2026-03-01 • via Nuitee
D
Duane • couple • us
9
2026-02-27 • via Nuitee
J
James • solo_traveller • us
5
Pros:

Breakfast was 3 pastries and a bowl of fruit. Terrible.

2026-02-23 • via Nuitee
N
Nadia • extended_group • us
8
Pros:

Location for easy on and off highway but still quiet and safe.

2026-01-25 • via Nuitee
R
Riaan • solo_traveller • za
8
2026-01-24 • via Nuitee