The Commonwealth

Spacious! Only staff I interacted with was Rick the doorman and he was fantastic. Location great to walk anywhere downtown and beyond if you’re up for it.

Location great, staff wonderful at check-in and valet

Love a history of property and I love how the style was in the property

The rooms are big

Nice staff, easy location.

Location A1
Super spacious

We were greeted by Eric, who was awesome at the valet. He was warm and welcoming and had good recommendations. On the doorstep of the State Capitol and very great location if you want to be in the financial district.

Eric the valet supervisor was excellent. He was friendly and helpful even after a very long day. He made our stay very enjoyable and took great care of us.

The room was amazing and Juan and Eric took great care of us! We will definitely be back!

Location was great! Upon arrival, we were greeted by Eric, Valet-Supervisor. He was warm and showed us where to check-in. Thank you for everything and when we’re back in the area, we know where to stay!

Historic may be appropriate in describing the ambience of the Hotel Commonwealth. I stayed for two nights in the most dark and dreary room facing pipes and another window facing a wall. The construction surrounding the Hotel makes it near impossible to find the front entrance and if you walk out the door and go down 9th to Main you will see a sign affixed to the door to the now empty building that says "Please....... Poop Here." The words "do not" are blacked out and that should be a warning sign right there as the area surrounding the hotel is not great. As I walked the desolate streets upon arriving at 7 PM that Wednesday and as I walked around early the next morning and again late that night returning from a show at their fantastic new Amphitheater I saw why. The Hotel was chose largely for its location due to proximity to that and the Amtrak Station. There are few hotels you pass as you get into the "main street area"; however, there is nothing really but a couple of small bodegas and one dive bar. The other hotels, the Omni, Marriott and Delta are large and corporate and closer to the water, but I chose Commonwealth believing it to be a boutique style quaint hotel. The pictures of the rooms and the room I was in were clearly not the same. From the loud bathroom fan, to loud wall air conditioners, the plugs and charging stations that did not work and the overall cleanliness lacked. In fact when I returned from a day gone and had left a tip the room was barely touched, no water nor coffee items refilled. Overall I cannot stress this enough that it was just lacking. The Staff were fine in my limited encounters with them. But the incident that stood out was that same afternoon I was showering and dressing to see the Concert that evening and I heard the door open. I froze and saw the light from the hall in the dark (yet still early in the day that is how dark it is) room and I threw on some clothes and found a Man standing there. He said he was Security investigating a leak complaint from the room below. I had just finished showering, had no standing water issues nor overflow but as he stood there I said I will check again and said, no the water is off and there is nothing in here to indicate my room has a problem and this is an issue that will have to be looked at after I check out. He then said he will come back later, which is bizarre and I went downstairs barefoot barely clothed to ask what the hell was going on. The Front Desk knew NOTHING about said complaint but said policy is they are to knock three times before entering. Okay but again in. the shower, fans blasting, a TV on I can see not hearing it; HOWEVER had you called first I would have heard one of the two phones. Coming into a room without notice was odd and if there was a leak why did the Front Desk not know of it? In fact the next morning I asked another clerk and she knew nothing of it. All of it bizarre. No apologies no explanation no nothing. I left for the show with all the lights blazing, all the TV's on, my radio an and when I returned I pushed a chair against the door and double locked it. I slept for 3 hours and when it was light I packed and checked out and decided spending the next three hours at the airport was more desirable. Richmond is charming there are small hotels and a neighborhood Carytown that is active and busy so when I do return I will likely stay there. Buses are free during the day and you can easily get around without a car but again it is a city in transition and it is charming with many things positive to say but this experience was not one.