DoubleTree by Hilton Austin-University Area

Hotels
•
Doubletree by Hilton
8.3 (773 reviews)
1617 North Interstate 35 , Austin , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Parking fees
Issues with cleanliness and maintenance

Categories

Cleanliness
7.69
Several mentions of cleanliness, but some complaints about maintenance issues.
Service
9.16
Frequent compliments on friendly and helpful staff.
Location
9.2
Great location for access to Moody Center and safety for walking.
Room Quality
8.15
Comfortable beds and clean rooms but mentions of noise and minor maintenance issues.
Amenities
8.18
Amenities largely appreciated but complaints about parking availability.
Value for Money
7.64
Parking fees noted as a downside, affecting value perception.
Food and Beverage
7.69
Breakfast appreciated, but additional costs for food noticed.
Overall Experience
8.66
General positive sentiment with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Luxurious Amenities and Services

DoubleTree by Hilton Austin-University Area offers a range of luxurious amenities including a restaurant, fitness center, bar, and shared lounge. Guests can also enjoy the convenience of room service, an ATM, and free WiFi throughout the property.

Relaxation and Leisure

Unwind by taking a dip in the outdoor swimming pool or catching up on some reading in the shared lounge. The hotel also features a 24-hour front desk for any assistance needed during your stay.

Convenient Location

Located near popular attractions such as Texas Memorial Stadium and the University of Texas at Austin, DoubleTree by Hilton Austin-University Area is the perfect choice for travelers looking to explore the vibrant city of Austin. Book your stay now and experience the comfort and convenience firsthand at this 3-star hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Bar and restaurant are temporarily closed .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 773 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.66
A
Antwanette • couple • us
8
One night’s stay but it had everything we needed: comfy bed, friendly staff and quick check in/out
2026-06-13 • via Nuitee
H
Héctor Saúl • solo_traveller • mx
10
Excelente ubicación
Pros:

La ubicación frente al Moody Center, limpio y comodo.

2026-06-13 • via Nuitee
K
Kent • family_with_children • us
7
2026-06-11 • via Nuitee
M
Mwenda • couple • us
9
Overall I loved the hotel!
Pros:

Very clean, spacious rooms and very close to the venue I was attending. Staff was very helpful.

Cons:

The ice machine wasn’t working on the floor I was staying, only 2 floors had working ice machines.

2026-06-10 • via Nuitee
J
Jose • family_with_children • us
3
Traumatized
Pros:

Location and breakfast

Cons:

Great Location as we were here for an event at the moody center and we were able to walk there easily. The breakfast was great Jennifer was very helpful and friendly. My experience upon arrival was not very pleasant at all. We got assigned a room that had been previously blocked off because the door was stuck shut. We tried getting switched to a room with a working door but Sergio the desk attendant y we had no choice but to stay in that room. He sent the maintenance man up with us who eventually opened the door but as he shut the door we ended up getting stuck inside together. He quickly called for help and got us out. The maintenance man was very friendly and helpful. His hands were unfortunately tied as to what to do because Sergio insisted we stay there. The gentleman that helped get us out mentioned that room was blocked off by management and he should never had given us that room. We ended up getting helped and got another room but not after feeling traumatized. I will never be comfortable staying here again sadly. Due to my experience with front desk. Legally I don’t believe they should have put us in a room that knowingly had an existing issue due to safety concerns and fire codes. I did express my safety concerns but was dismissed by front desk.

2026-06-07 • via Nuitee
M
Martin • couple • us
10
Overall it was great
Pros:

Close to my event

Cons:

High prices parking

2026-06-06 • via Nuitee
R
Richard • solo_traveller • us
8
2026-06-06 • via Nuitee
B
Beth • couple • us
7
Very convenient and well-kept property suited us fine!
Pros:

Quiet and clean and centrally located. Cookies!

Cons:

Expensive parking.

2026-06-06 • via Nuitee
B
Bernardo • extended_group • us
10
2026-05-31 • via Nuitee
M
Morales • family_with_children • us
9
But other then that the stay was good
Pros:

Everyone was friendly

Cons:

They could of warned us about the parking

2026-05-30 • via Nuitee
D
Dustin • couple • us
7
2026-05-27 • via Nuitee
S
Shanna • couple • us
10
Pros:

Convenience to walk to UT Softball Field

Cons:

Price was a little high.

2026-05-26 • via Nuitee
P
Pioneer12345648417 • Couples
10
Great service!
Pros:

Amazing customer service from Jennifer and Zayra and food by Chef Catarina!!!

2026-05-25 • via Tripadvisor
C
Camiron • solo_traveller • us
10
Pros:

The rooms where very clean and staff was awesome

2026-05-25 • via Nuitee
B
Brenda • solo_traveller • us
10
2026-05-25 • via Nuitee
5
554monicam • Couples
10
Friendly Atmosphere
Pros:

The hotel was modern and comfy downstairs. The breakfast was delightful, included all the desired items: oatmeal, yogurt, eggs, and that CRISPY bacon (Thank you Maria). Jennifer was a great help along the way, guiding us in the right direction. We appreciate you!

2026-05-24 • via Tripadvisor
A
Annie • solo_traveller • us
10
2026-05-24 • via Nuitee
S
Steve • couple • us
8
We had a good stay and are likely to stay here again.
Pros:

It’s physically close to the Moody Center.

Cons:

The property is difficult to get to primarily due to the construction in the area.

2026-05-19 • via Nuitee
M
Michelle • family_with_children • us
10
2026-05-19 • via Nuitee
A
Arlene • extended_group • us
9
2026-05-19 • via Nuitee