RIHGA Royal Hotel Osaka, Vignette Collection by IHG

Hotels
•
Vignette Collection
8.2 (5487 reviews)
5-3-68 Nakanoshima, Kita-Ku , Osaka , JP

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, attentive staff and concierge
Delicious breakfast and large buffet
Spacious, comfortable rooms (option to upgrade)
Complimentary shuttle and dedicated access to event venue
Attractive lobby and pleasant restaurant/coffee area
Cons:
Some guests find rooms slightly overpriced
Gym is located far from main areas
Shuttle/trolley pickup points can be confusing
At least one report of mould in rooms
Lobby can become overcrowded at peak times

Categories

Cleanliness
7.6
Many guests described the property and rooms as clean and well-maintained, but there are notable negative reports (one guest reported mould and another mentioned older sections), so cleanliness is generally good but not flawless.
Service
9.2
Consistently praised across reviews: attentive, helpful staff, excellent concierge and named staff who went above and beyond (dietary accommodations, polite handling of cancellations), making service a standout.
Location
8.5
Location is convenient for many (dedicated passage to event venue, shuttle to station), though some guests noted it is a bit away from downtown and access points (shuttle/trolley) can be confusing.
Room Quality
8.5
Rooms are frequently described as spacious, comfortable with large beds and the option to upgrade; some guests noted awkward bathroom layout or temperature issues in certain rooms.
Amenities
8
Strong buffet, attractive coffee/restaurant area and complimentary shuttle; however gym is reported as far and at least one guest wished for onsen facilities.
Value for Money
7.2
Mixed impressions: several guests felt the price was on the high side for room size/equipment, while others found the pricing reasonable, resulting in a slightly below-target value score.
Food and Beverage
9
Frequently praised — breakfasts and buffets described as very good or excellent, and staff accommodated dietary needs carefully, making F&B a strong point.
Overall Experience
7.6
Overall positive experiences dominate (satisfied and repeat guests, excellent service and food), though some significant negative incidents (mould, very uncomfortable rooms for some) lower the aggregated overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Luxurious Accommodations with Free Shuttle Service

Diverse Dining Options
Indulge in a culinary journey with our 20 dining options, ranging from French delicacies to traditional Japanese cuisine.

Convenient Access to Attractions
With direct access to Osaka International Convention Centre and Keihan Nakanoshima Train Station, explore Kyoto in just 1 hour or reach Universal Studios Japan in a quick 25-minute train ride.

Book your stay now at RIHGA Royal Hotel for a memorable experience!

Important information:

Extra fees apply to use of the indoor pool / whirlpool, fitness center. For more information on the opening hours/days of the fitness center and indoor pool, please contact the property directly.

Please be informed that the hotel does not provide shuttle service to Kansai International Airport.

The free shuttle is available from Sakurabashi Exit of JR Osaka Train Station to the hotel. It is available every 15 minutes from 7:45 to 22:30.

An extra bed will be prepared for a 3rd or 4th guest, only when the booking is made for 3 or 4 adults. Please indicate the correct number of guests at time of booking.

Please note that the swimming pool and sauna are closed on certain days.


An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.2
Based on 5487 reviews
Cleanliness: 7.6
Service: 9.2
Location: 8.5
Room Quality: 8.5
Amenities: 8
Value for Money: 7.2
Food and Beverage: 9
Overall Experience: 7.6
R
Rosa • solo_traveller • us
9
Great hotel - though if you want to be downtown you need to take their trolley
Pros:

Great rooms and good service - staff was nice ! Concierge staff was excellent

Cons:

Lobby was overwhelmed with guests and seating was busy

2026-10-29 • via Nuitee
M
Mori • couple • jp
8
満足
Pros:

食事がおいしい。ホールのシャンデリアが美しい。

Cons:

値段は高めだが、過ぎてはいない。

2026-10-29 • via Nuitee
松江 • solo_traveller • jp
6
まぁまぁ、快適
Pros:

清潔感がある

Cons:

イーストは、ちょっと古い

2026-10-28 • via Nuitee
ענבל מאור • extended_group • il
10
Pros:

מלון מפנק
מיטות ענקיות
חדר רחצה גדול
בכל בוקר סידרו את החדר
שאטל מהמלון לתחנת הרכבת של אוסקה

2026-10-27 • via Nuitee
A
Amélie • family_with_children • ch
8
Happy Family Übernachtung
Pros:

Sehr grosses Buffet mit vielen verschiedenen Speisen Continental wie auch japanisch asiatisch.
Lage etwas weg vom Zentrum mit U-Bahn und Taxi leicht erreichbar. Wir haben immer das Taxi genommenwas nicht teuer war. Grandioses Kaffee mit einem Bach der von aussen über den Wasserfall gespiesen wird und dann durch das ganze Restaurant hindurch fliesst. ein must see!

2026-10-26 • via Nuitee
茉莉花1215 • couple • jp
9
素晴らしい!
Pros:

チェックインの際、追加料金を支払いお部屋のグレードアップが出来る提案を受けたのでグレードアップさせていただきました。
お部屋はかなりゆったりしており、快適な時間を過ごすことが出来ました。

Cons:

お部屋の造り上、仕方ないかもしれませんがトイレとバスルームが横長の部屋の両端にあるのが地味に面倒でした。

2026-10-26 • via Nuitee
T
Takanori • solo_traveller • jp
10
とても良かったです。
Pros:

2泊の予定でしたが電車の遅延で新幹線に乗れず1泊になってしまいました。急なキャンセルにも関わらず丁寧に対応していただき、スタッフの皆様には感謝しております。また館内は清潔で室内も落ち着いた雰囲気でゆったりと過ごせました。また利用したいと思います。

Cons:

部屋のサイズ、設備を考えるとやや割高な印象はあります。

2026-10-25 • via Nuitee
D
Douglas • family_with_children • au
10
Pros:

Absolutely perfect

Cons:

Everything

2026-10-24 • via Nuitee
K
Kirat • couple • au
10
2026-10-22 • via Nuitee
J
Jonathan • couple • au
7
2026-10-20 • via Nuitee
C
Chintan • extended_group • au
9
A fantastic stay made even better by exceptional staff and personalised service.
Pros:

Excellent location and the complimentary shuttle service was a real bonus. The staff were outstanding throughout our stay, especially Dashdorj (Munf) San, who went above and beyond to accommodate my daughter's dietary requirements. She took the time to speak with chefs and restaurant staff on multiple occasions, was extremely knowledgeable, courteous and caring, and made us feel completely at ease.

Cons:

Nothing significant. Our stay was very enjoyable and the staff exceeded our expectations.

2026-10-20 • via Nuitee
庄司 • solo_traveller • jp
8
また利用したい
Pros:

ほぼ完璧

Cons:

シャトルバスの場所が、ホテル、駅ともにわかりにくい

2026-10-20 • via Nuitee
R
Ryota • family_with_children • jp
10
Cons:

ジムが遠い

2026-10-20 • via Nuitee
B
Biplob • family_with_children • au
8
Pros:

Good

Cons:

I thought my booking was including my child breakfast. But I had to pay for my children breakfast

2026-10-19 • via Nuitee
G
George • family_with_children • au
3
Disappointed
Pros:

Not much

Cons:

Very uncomfortable, our room had mould we got moved to another room and the same issue. Unless you kept the aircon on all night room was extremely hot. Very disappointed with the overall stay

2026-10-19 • via Nuitee
T
Takayuki • family_with_children • jp
10
かなり良かった!!
Pros:

スタッフの方がすごく感じが良かった!
かなりいいホテルなのに良心的な値段で最高だった!

2026-10-18 • via Nuitee
O
Olivia • extended_group • ch
10
2026-10-15 • via Nuitee
M
Micha • family_with_children • de
9
2026-10-15 • via Nuitee
M
MISAKO • solo_traveller • jp
10
高齢推し活に最高のホテル
Pros:

ホテルからライブ会場迄、専用通路で行き行きが出来て、ストレス無くライブを楽しめました。

Cons:

無いです。

2026-10-15 • via Nuitee
G
Gunay • extended_group • az
10
Pros:

We stayed at this hotel for 4 days and it was a wonderful time. We liked everything, from the room to the breakfast, and also the prices. I recommend it to everyone.

2026-10-15 • via Nuitee