Residence Inn by Marriott Jacksonville Butler Boulevard

Hotels
Residence Inn
8.4 (494 reviews)
10551 Deerwood Park Boulevard , Deerwood Club , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent staff service
Convenient location
Satisfactory breakfast
Cons:
Room maintenance issues
Cleanliness concerns
Noise from the highway

Categories

Cleanliness
7.79
Some reviews mentioned issues with room cleanliness and maintenance.
Service
9.26
Guests highlighted excellent service from the staff, particularly with handling special requests.
Location
8.8
The location is convenient, though some noise from the highway was noted.
Room Quality
7.25
Many comments indicated that the rooms were in need of renovations and had several maintenance issues.
Amenities
8.28
Amenities were generally satisfactory, but some guests had specific complaints.
Value for Money
8.74
Guests felt the value was reasonable for the area despite some issues.
Food and Beverage
8.29
Breakfast was considered acceptable and met guests' needs.
Overall Experience
8.76
Overall, guests had a positive experience, though there were notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 06:09

Property Description

Luxurious All-Suite Hotel
Residence Inn by Marriott Jacksonville Butler Boulevard offers a sophisticated stay, just 22 miles from Jacksonville International Airport.

Top-notch Amenities
Indulge in a year-round outdoor pool, daily breakfast, fitness center, and complimentary hotel-wide WiFi.

Convenience at Your Fingertips
Enjoy satellite TV, well-equipped kitchens, and a grocery shopping service. Explore nearby dining options like Lemongrass Thai Cuisine and take advantage of free on-site parking.

Book now for an unforgettable experience at Residence Inn by Marriott Jacksonville Butler Boulevard.

Important information:

Please note a valid credit card or debit card is required to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Location

Guest Reviews

8.4
Based on 494 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.76
L
Lisa family_with_children us
6
2026-08-28 via Nuitee
E
Eric couple us
10
I had an excellent time. I have used this place many times in the past and I have always been satisfied
Pros:

Very well maintained, clean and easy to park and get around. Nice pool and gym with a great breakfast. Rooms are very spacious

Cons:

A bit of a surprise I had to pay for parking using an app. Didn't see that when I booked my stay but the price was reasonable. Maybe have an option to pay at the front desk

2026-08-18 via Nuitee
M
Marcos Heringer couple ca
8
Well located with excellent amenities!
Pros:

The breakfast was great with many differenet items every day. Friendly staff always helping.

Cons:

N/A

2026-08-16 via Nuitee
M
Meyer solo_traveller us
3
Watch your invoice!
Pros:

Pricing, breakfast, comfort.

Cons:

I was charged three beers in error from the market and the front desk hassled me about removing them from my invoice. I did not purchase them but the front desk acted like I was lying. I asked them what their protocol was for purchasing alcohol. They said they did not have to card people. Watch your invoice as they may be scamming people. You also have to pay for parking.

2026-08-11 via Nuitee
D
Dexter couple us
8
2026-08-08 via Nuitee
J
Joveida family_with_children us
9
2026-08-05 via Nuitee
G
Goggins solo_traveller us
8
2026-08-03 via Nuitee
C
Cheri extended_group us
3
Dissapponting. We pay a lot of money and we were not satisfied with the cleanliness
Pros:

The room was the perfect setup

Cons:

The facilities were not cleaned or stock appropriately.

2026-08-02 via Nuitee
M
Marcos Heringer couple ca
10
Amazing place to stay for a vacation
Pros:

Awesome breakfast, amazing and lovely staff, top clean facilities and well located - 15min from JAX beach.

2026-07-23 via Nuitee
L
Leymarie family_with_children us
9
Cons:

Limited Breakfast

2026-07-15 via Nuitee
P
PLATINUM SPOT family_with_children us
1
The most terrible experience for a Marriott stay.
Pros:

Breakfast was okay. Could have more selections instead of the same thing everyday.

Cons:

Everything about this place could have been better. For the price nothing was worth it.

2026-07-13 via Nuitee
X
Xiomara solo_traveller us
10
2026-07-12 via Nuitee
S
Stacy family_with_children us
9
Great stay at even better value!
Pros:

Location and the facilities.
Room was great for an extended stay.
Hospitality staff was thoughtful.
Ex. My son had a lot of stuffed animals. After the bed was made- they laid them across the bed. He loved it!
Quiet and nice pool.

Cons:

Would like different breakfast options.

2026-07-11 via Nuitee
H
Heather extended_group us
10
2026-07-10 via Nuitee
I
Imani solo_traveller us
10
Pros:

The area

Cons:

Everything was fine

2026-07-07 via Nuitee
T
Teresa couple us
6
Great room and breakfast. Extra $$ to park not appreciated
Pros:

Loved the room layout. Large tv, room very clean and well designed. Pool was surrounded by palm trees nicely landscaped. Great breakfast.

Cons:

They charged for parking. That was unexpected and should not be done for a suburban hotel. 4pm check in with a $25 charge for early check in was also disappointing. I just came back closer to 4:00. Wasn’t going to pay extra. Minor wear and tear in the room, outdoor jacuzzi not hot enough. Didn’t like having to go to the front desk for pool towels. The front desk woman was not friendly. She seemed so uncaring and uninterested in guest concerns.

2026-07-07 via Nuitee
K
kyndria solo_traveller us
7
Pros:

It was in a great location

Cons:

Room was hot and miserable despite having temp as low as it would go and keeping curtains closed.

2026-07-06 via Nuitee
D
Danny family_with_children us
10
Had a great stay, but didn’t like paying for parking
Pros:

Very clean facility

Cons:

Paying for parking

2026-07-04 via Nuitee
R
Rebecca solo_traveller us
4
Great location staff was super nice and breakfast is awesome. Rooms are out dated ac doesn’t work sugar ants all over th
Pros:

How big the rooms were there is a pool good breakfast

Cons:

There were ants throughout the room rooms were out dated didn’t feel clean ac said 60 was super warm and hott at night rooms do not have individual ac units it’s shared ducts throughout all the rooms. While using the pool at 230 in the afternoon cleaning guy put cleaning products in while kids and adults were swimming. Didn’t think it was appropriate as the cleaner came over to me said could irritate their skin we have an inspection tomorrow so gave to do this. My opinion should have been done before the pool opened or the night before. Or just close the pool down I pulled my kids out was pretty poor for doing that.

2026-06-26 via Nuitee
F
Frederica family_with_children us
9
2026-06-25 via Nuitee