Extended Stay America Select Suites - Fayetteville - Owen Dr

Hotels
Extended Stay America Suites
6.4 (560 reviews)
408 Owen Drive , Fayetteville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Room quality issues
Lack of amenities

Categories

Cleanliness
3.76
Multiple complaints regarding cleanliness; rooms were reported as filthy and not well-maintained.
Service
8.23
Some staff were described as friendly and helpful, but overall service was criticized.
Location
7.77
Location was decent for some guests, but overall safety concerns were raised.
Room Quality
4.72
Several issues reported with room conditions, including broken amenities and general disrepair.
Amenities
6.75
Basic kitchen facilities mentioned but overall lack of functioning amenities.
Value for Money
5.71
Many guests felt that the prices did not justify the quality of their stay.
Food and Beverage
7.16
Not specifically mentioned; assumed standard offerings for this hotel tier.
Overall Experience
7.13
Mixed experiences leading to an average overall rating, with significant dissatisfaction in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:05

Property Description

Convenient Extended Stay Accommodations
Located in Fayetteville, Extended Stay America Fayetteville Owen Drive provides fully equipped kitchens in all rooms, ideal for longer stays. Enjoy free WiFi and a 24-hour front desk for your convenience.

Home-like Amenities
Each kitchen includes a stovetop, microwave, and refrigerator. Benefit from complimentary weekly housekeeping and the option for daily services. Plus, exchange your towels and linen at the front desk hassle-free.

Additional Perks
Take advantage of free on-site parking, laundry facilities, and ironing amenities. Start your day with a complimentary grab-and-go breakfast offering a variety of options. Explore nearby attractions like Fort Bragg and Cape Fear Valley Medical Center during your stay.

To experience comfort and convenience in Fayetteville, book your stay at Extended Stay America Fayetteville Owen Drive today!

Important information:

Housekeeping service is offered every 14 days.

For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.4
Based on 560 reviews
Cleanliness: 3.76
Service: 8.23
Location: 7.77
Room Quality: 4.72
Amenities: 6.75
Value for Money: 5.71
Food and Beverage: 7.16
Overall Experience: 7.13
S
Stefano solo_traveller it
1
2026-06-13 via Nuitee
G
Genel couple us
5
2026-06-11 via Nuitee
C
Christopher couple us
9
Pros:

Great customer service

2026-06-10 via Nuitee
M
mcswain solo_traveller us
10
2026-06-03 via Nuitee
U
Una couple us
1
Did not stay. Booking.com has extremely inadequate customer service. Won't book through them again.
Pros:

No breakfast offered. Did not stay at this unsafe location. Rate was not commiserate with expectations.

Cons:

The location and the type of guests and the poor customer service of Booking.com. They had me on hold for 2 hours before I finally hung up and when I called back the next person hung up on me instead of trying to deescalate the situation. Rude, rude, rude! Never book through them again!

2026-06-02 via Nuitee
C
charlie couple us
2
2026-05-30 via Nuitee
R
RHONNIE_RENA extended_group us
5
2026-05-29 via Nuitee
E
edwrads solo_traveller us
9
2026-05-29 via Nuitee
S
Sugar solo_traveller us
10
Pros:

Comfortable bed

Cons:

Nothing

2026-05-25 via Nuitee
S
Sugar solo_traveller us
10
Pros:

Tha staff Chris and the manerger janean

2026-05-25 via Nuitee
S
Sugar solo_traveller us
10
Pros:

The boss lady made me welcomed and Chris helped out

Cons:

Nothing

2026-05-25 via Nuitee
C
Cornelia couple us
4
I like the hotel like this location love the staff do not like the manager
Pros:

The place was close to where we would need to be. It was pet friendly had a place where I can walk my dog.

Cons:

Saw a roach in the office the staff was amazing except for the manager. We’ve stayed there multiple times and she accused us of smoking in the room on a previous stay on the third floor and we have never once stayed on the third floor. Our room had one towel we asked for a couple more cause we were staying two nights and would both like to take a shower and she charged us five dollars need a new manager.

2026-05-25 via Nuitee
M
McBryde solo_traveller us
7
2026-05-24 via Nuitee
M
McBryde solo_traveller us
6
2026-05-24 via Nuitee
N
Naim-Sariq couple us
2
2026-05-23 via Nuitee
B
Brandon solo_traveller us
10
You get some comfort with what you paying’
Pros:

Location was perfect

Cons:

Some trash here n there n lots of weed smoke

2026-05-23 via Nuitee
L
lequan couple us
1
I would never stay there again
Pros:

Only location

Cons:

Nasty roaches nasty microwave

2026-05-22 via Nuitee
M
Marc solo_traveller us
10
2026-05-22 via Nuitee
S
Santiago family_with_children us
8
A pleasant place to stay temporarily or for a longer time.
Pros:

The location is nice, there’s a small pond with ducks and geese that we can go watch if we’re bored of staying inside. There’s a little area where people can walk their dogs and there are several poo-bag stations, which are always stocked up. There’s always access to the front office, there’s a vending machine with stocked cold drinks. Full sized fridge, two burners, plenty of outlets, nice closet/storage space, and the AC works great, stays nice and cold through the night. The manager is very nice, and one of the staff goes above and beyond for us clients and his name is Christopher. Please acknowledge him and give him the praise he deserves as he’s so kind and helpful!

2026-05-18 via Nuitee
L
Life couple us
1
It was terrible and stressful
Pros:

Nothing

Cons:

The room was dirty there was holes in the carpet the bathroom floors felt like they were about to fall. Smelt weed from the room next door

2026-05-17 via Nuitee