Extended Stay America Select Suites - Fayetteville - Owen Dr

Hotels
Extended Stay America Suites
6.4 (580 reviews)
408 Owen Drive , Fayetteville , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Room quality issues
Lack of amenities

Categories

Cleanliness
3.76
Multiple complaints regarding cleanliness; rooms were reported as filthy and not well-maintained.
Service
8.23
Some staff were described as friendly and helpful, but overall service was criticized.
Location
7.77
Location was decent for some guests, but overall safety concerns were raised.
Room Quality
4.72
Several issues reported with room conditions, including broken amenities and general disrepair.
Amenities
6.75
Basic kitchen facilities mentioned but overall lack of functioning amenities.
Value for Money
5.71
Many guests felt that the prices did not justify the quality of their stay.
Food and Beverage
7.16
Not specifically mentioned; assumed standard offerings for this hotel tier.
Overall Experience
7.13
Mixed experiences leading to an average overall rating, with significant dissatisfaction in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:05

Property Description

Convenient Extended Stay Accommodations
Located in Fayetteville, Extended Stay America Fayetteville Owen Drive provides fully equipped kitchens in all rooms, ideal for longer stays. Enjoy free WiFi and a 24-hour front desk for your convenience.

Home-like Amenities
Each kitchen includes a stovetop, microwave, and refrigerator. Benefit from complimentary weekly housekeeping and the option for daily services. Plus, exchange your towels and linen at the front desk hassle-free.

Additional Perks
Take advantage of free on-site parking, laundry facilities, and ironing amenities. Start your day with a complimentary grab-and-go breakfast offering a variety of options. Explore nearby attractions like Fort Bragg and Cape Fear Valley Medical Center during your stay.

To experience comfort and convenience in Fayetteville, book your stay at Extended Stay America Fayetteville Owen Drive today!

Important information:

Housekeeping service is offered every 14 days.

For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.4
Based on 580 reviews
Cleanliness: 3.76
Service: 8.23
Location: 7.77
Room Quality: 4.72
Amenities: 6.75
Value for Money: 5.71
Food and Beverage: 7.16
Overall Experience: 7.13
D
Davis couple us
8
2026-07-21 via Nuitee
V
Victoria solo_traveller us
8
2026-07-20 via Nuitee
B
Brandon solo_traveller us
1
2026-07-12 via Nuitee
A
Ayenna solo_traveller us
7
Could have been so nice if they just take the time for a few upgrades.
Pros:

Kitchen

Cons:

All but 2 of my lights in my room did not work

2026-07-12 via Nuitee
W
William solo_traveller us
1
Disappointed and would never go there again
Pros:

When I got there, the room was not ready. I came back and they told me they to handle people to do do the rooms so I end up counseling my reservation and I will never go back to that hotel again and I went out to the Family friends about that hotel, cause they did not have this stuff in order and I drove all that way and had to go to another hotel because they didn’t have the rooms ready and now it’s not good business and the school I get them as a zero for bad,

Cons:

When I got there, rooms were right was not ready. I came back. The manager told me the room still wasn’t reading. They didn’t have enough people to clean the rooms and I get them a bad rating. I get them a zero and end up getting another hotel and I will never come to that hotel again and I will never tell none of my family friends by anybody about our hotel the way did not get y’all into zero and I will never come back to your hotel again y’all need to close that hotel down if you don’t need to treat you with the upmost respect

2026-07-10 via Nuitee
T
Tawanna solo_traveller us
1
Slum Hotel
Pros:

apologize for the late review, but I wanted to share my experience.
I arrived at the Extended Stay on July 2. From the moment I checked in, Yolanda at the front desk provided outstanding customer service. Before assigning me my room, she personally went to inspect it to make sure everything was in order. During her inspection, she noticed the room did not have a microwave. She came back, informed me of the issue, and explained that I would have to wait until the following day when the manager, Janice, arrived.
The next morning, July 3, I spoke with Janice about getting a microwave. She assured me that one would be delivered before the end of the day. When I returned that evening, Yolanda greeted me and asked if I had been back to my room yet. After going upstairs, I found that the microwave had been delivered. In addition, the staff had provided the extra blanket I requested and left clean towels in the room.
I have to give credit where it's due—the staff did everything they could to accommodate me and make my stay as comfortable as possible. Yolanda and Janice were professional, responsive, and genuinely cared about resolving my concerns. I truly appreciate their efforts.

Cons:

Unfortunately, the condition of the property itself was very disappointing. The room looked nothing like the photos advertised online. The carpet had a strong odor that smelled like cigarette smoke mixed with an unpleasant foul smell. I ended up buying carpet freshener and Febreze just to make the room tolerable.
I also felt sorry for the staff, who had to explain to guests that the property was transitioning from corporate ownership to a franchise. From what I observed, it seemed the new ownership is not maintaining the property to an acceptable standard. The grounds could also use significant improvement.
Roaches crawling on walls, cabinets look like there was water damage!
For the price I paid, I expected something more decent than what I walked into! Never again!!!

2026-07-10 via Nuitee
A
Angel solo_traveller us
2
Pros:

Friendly staff

Cons:

Bugs dirty carpet

2026-07-07 via Nuitee
N
Nate couple us
1
2026-07-05 via Nuitee
O
Osayande solo_traveller us
3
2026-07-04 via Nuitee
C
Christopher couple us
7
2026-07-04 via Nuitee
C
Christina solo_traveller us
1
2026-07-02 via Nuitee
D
Dom solo_traveller us
10
2026-07-01 via Nuitee
D
Dom solo_traveller us
10
2026-07-01 via Nuitee
G
Genel couple us
9
Overall this is a good choice hotel especially for the cost.
Pros:

Love the staff! Friendly, professional and accommodating.

Cons:

Rooms need to updated. No cookware available in the kitchenette, no microwave or silverware etc. Carpet needs to be updated, walls need to be painted.

2026-06-29 via Nuitee
T
Terri solo_traveller us
10
2026-06-24 via Nuitee
L
Lockamay solo_traveller us
10
2026-06-24 via Nuitee
L
Leonakeru solo_traveller us
1
nope
Cons:

I felt like it was hub for drug users and illicit activities

2026-06-23 via Nuitee
D
Doris couple us
9
Pros:

Exceptional staff, very helpful and super clean rooms

2026-06-22 via Nuitee
A
Arec solo_traveller us
3
Overall was not a great experience but it was a room that got the job done for the price.
Pros:

The air conditioning did work in the room. The room had available cable, and overall the area was pretty quiet.

Cons:

The sink in my room did not work. When I tried to use it the water did not go down the drain. I did report this to the front desk and nothing was done about it. Sheets and towels were not replaces. The room did have a distinct cigarette smell.

2026-06-22 via Nuitee
K
Kamara solo_traveller us
1
My stay was horrible.
Pros:

I liked the location.

Cons:

They gave me a smoking room and he said it it didn’t smell but the room was horrible. The tv was small and the room didn’t look clean. When I went down stairs to complain nobody was around. The elevator didn’t work and we had to take the stairs. I wasn’t told that when I was checking in. The stairs halls smell like urine, trash and many other smells. I will never stay at an extended stay

2026-06-18 via Nuitee