Hampton Inn Greenville I-385 - Woodruff Rd.

Hotels
•
Hilton Worldwide
8.1 (136 reviews)
15 Park Woodruff Dr, Greenville, South Carolina, 29607-5728 , Greenville , US
+1 864-213-8200

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Pets allowed

Facilities

Elevator
Fitness facilities
Conference space
Golfing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Exceptional/front-desk staff (multiple named employees praised)
Clean rooms and spotlessness mentioned by many guests
Comfortable beds and quiet rooms
Convenient location near restaurants, shopping and the highway
Helpful and attentive service creating memorable stays
Cons:
Advertised hot tub not available
Pool cleanliness concerns
Inconsistent cleanliness and need for renovation in places
Breakfast quality issues (reported contamination/taste of cleaning product)
A/C noise in at least one room and occasional hard bed
No smart TVs / streaming limitations; some cable/TV issues
Reported bug bite during a stay

Categories

Cleanliness
7.6
Mixed signals: many reviewers call rooms 'clean' and 'spotless', but there are repeated notes about trash by vehicles, a guest report of being bitten, calls for additional cleaning and renovation, and a not-always-clean pool.
Service
9.6
Outstanding frontline service repeatedly highlighted — multiple named staff (Ginnifer, Kennedy, Piper, Rosie, Eden, Vanessa, Rhonda, Roberto) praised for going above and beyond and creating memorable experiences.
Location
8.6
Convenient location noted (close to restaurants, shopping and easy highway access). Some proximity to a busy road but guests still reported quiet rooms.
Room Quality
8.3
Generally comfortable rooms and beds ('comfy', 'cozy'), quiet; isolated issues include a noisy A/C unit, an occasionally hard bed, and TV/cable limitations.
Amenities
7
Several amenity shortcomings reported: advertised hot tub not available, pool cleanliness concerns, and lack of smart TVs for streaming.
Value for Money
7.8
Value is mixed — excellent customer service and comfortable rooms add value, but misrepresented amenities and occasional cleanliness/food issues detract from perceived worth.
Food and Beverage
7
Limited feedback but notable negative about breakfast (western omelet tasting of a cleaning product and generally disappointing breakfast on at least one stay).
Overall Experience
8.9
Overall positive impressions driven by exceptional staff and comfortable rooms, tempered by amenity misrepresentation and occasional cleanliness/food lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Luxurious Amenities
Indulge in our outdoor pool, spa tub, and fitness center, elevating your stay to new heights of relaxation.

Convenient Features
Enjoy complimentary WiFi, buffet breakfast, and parking, along with a 24-hour business center and express check-in for a seamless stay.

Prime Location
Located minutes away from popular attractions like Frankie's Fun Park and The Shops at Greenridge, our hotel offers the perfect blend of comfort and convenience for your Greenville getaway.

Embrace luxury and convenience at Hampton Inn Greenville I-385 - Woodruff Rd., book now for an unforgettable experience.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSP

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 136 reviews
Cleanliness: 7.6
Service: 9.6
Location: 8.6
Room Quality: 8.3
Amenities: 7
Value for Money: 7.8
Food and Beverage: 7
Overall Experience: 8.9
J
jevaunp2026 • Family
10
World class service!!!
Pros:

Ginnifer Williamson embodies the reason most people have hope of selfless and genuine assurance from a frontline representative. Going above and beyond to ensure a smooth booking was second nature to her! Ginnifer’s reassurance took all the burden away after a fatiguing day. Her charismatic personality is needed in every location in the world and highly recommend her to be if not already, the manager of the state locations!!! Thank you for an unforgettable and world class service Ginnifer!!!

2026-01-01 • via Tripadvisor
1
132imar • Couples
4
3 strikes . . . they're out
Pros:

Our stay here was quiet even though it is close to a very busy road. Property appeared to be clean, but in the morning we found trash laying next to our vehicle. Breakfast was disappointing. We both had a western omelet. One was good, but the other tasted of a cleaning product so we tossed everything and went in search of a restaurant. Don't know what type of bug was in our bed, but something bit me during the night and left a large red mark. Won't stay here again.

2025-12-20 • via Tripadvisor
J
Jennifer
10
Pros:

Clean hotel, great room, and awesome staff.

2025-10-09 • via Nuitee
E
Evelyn
10
Pros:

The staff was very friendly and helpful when I needed help

2025-10-03 • via Nuitee
B
Bonnie
4
Pros:

When we arrived

2025-09-21 • via Nuitee
V
Victor L • partner
10
Pros:

Vanessa and Rhonda were excellent hosts and made our stay very comfortable!!

2025-09-21 • via Nuitee
M
Michael • partner
8
Pros:

A/C unit in Rm 301 was very noisy, otherwise everything else was great!

2025-09-20 • via Nuitee
E
Eduard Robert
10
Pros:

Nice team and great service

2025-09-19 • via Nuitee
J
Janae • partner
8
Pros:

Overall stay was good.

2025-09-01 • via Nuitee
T
Talitha
10
Great stay
Pros:

Had an amazing stay..staff was very friendly and attentive. Bed was comfortable and room was nice and cozy. Only thing I wish is they had smart TVs so we could watch movies on Netflix or hulu

2025-09-01 • via Nuitee
P
princelyn2025 • Solo travel
10
Amazing
Pros:

Great place to spend my night after a long day of work on the road. Excellent staff. I appreciate the customer service. Big shout out to Rosie behind the front desk!

2025-07-29 • via Tripadvisor
E
Edwin • family
6
Pros:

Property needs renovation. Also needs additional cleaning and guest services

2025-07-23 • via Nuitee
L
Laura
8
Pros:

Rooms were clean

2025-07-16 • via Nuitee
B
Brenda
10
Pros:

This was our first time staying at Hampton Inn and it was amazing. Great location to restaurants and exc.

2025-05-23 • via Nuitee
K
Kristi • friends
8
Pros:

The rooms were quiet and comfortable. I wish the pool had been cleaner.

2025-05-18 • via Nuitee
C
Charles
6
Pros:

Site showed they had a hot tub on site but did not. It was honestly the single reason I was looking for a hotel with a hot tub. Good hotel and staff but did not have what they advertised

2025-05-03 • via Nuitee
V
Verla
10
Pros:

My bed was so comfy in the room was really nice and cold. Everything was spotless.

2025-04-05 • via Nuitee
8
80allenb • Couples
10
Exceptional Service!
Pros:

Booked a suite, early arrival, for three days. Tried to check in, but couldn't do early arrival online. Kennedy walked me through the process and was a ray of sunshine on a day that was pretty much a disaster. When I did get there, 5 hours later, Piper made me feel at home and couldn't have been sweeter. Room was fine, amenities were good, but the service was exceptional!

2025-03-19 • via Tripadvisor
C
chris
8
Pros:

nice place and hotel. rooms were nice

2025-03-18 • via Nuitee
B
Barry • family
10
Pros:

Good stay

2025-03-14 • via Nuitee