The Amauris Vienna - Relais & Châteaux

Hotels
Relais & Châteaux
9.5 (1065 reviews)
Kärntner Ring 8 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Outstanding staff service
Exceptional food quality
Cons:
Rooms may be small for luxury standards
Minor housekeeping issues

Categories

Cleanliness
9.25
Generally mentioned as clean and well-maintained, although there were minor housekeeping issues noted.
Service
9.75
Numerous comments highlight the outstanding and friendly service from the staff.
Location
9.75
Multiple reviews praise the hotel's perfect location.
Room Quality
9.25
Rooms are described as luxurious, though some consider them small for a luxury hotel.
Amenities
9.25
Amenities such as the spa and breakfast receive positive remarks.
Value for Money
9.25
Good value given the quality of service and amenities.
Food and Beverage
9.75
The breakfast and food quality are frequently highlighted as exceptional.
Overall Experience
9.75
Guests express a very high satisfaction level and intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:33

Property Description

Luxury Boutique Hotel in Vienna's City Centre

Cultural Gateway: Immerse yourself in Vienna's rich culture with our prime location between the State Opera and Musikverein concert hall. Explore the city's palaces, museums, and vibrant districts before returning to The Amauris for five-star pampering.

Innovative Dining Experience: Indulge in a culinary journey at Restaurant Glasswing where Chef Alexandru Simon combines Vienna's heritage with new flavors. Enjoy the perfect blend of tradition and innovation in every dish, crafted with the highest quality ingredients.

Relaxation and Renewal: Unwind in our meticulously designed spa, offering a serene atmosphere for complete rejuvenation. From steam rooms to a pool with massage jets, our facilities provide the ultimate relaxation experience.

Book now for a luxurious stay at The Amauris Vienna - Relais & Châteaux and elevate your Vienna experience to new heights.

Important information:

The restaurant will be closed for dinner from July 13th, 2025, until September 1st, 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Jul 14, 2026 until Thu, Jul 16, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 35 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 12 years old to 17 years old stay for € 85 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 1065 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.75
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.75
Overall Experience: 9.75
A
Azucena couple us
10
Great boutique hotel with very attentive staff
Pros:

Boutique feel, small hotel, personalized service, very comfortable rooms, amazing location

2026-06-15 via Nuitee
A
Azucena couple us
10
Great location, comfortable rooms and small boutique feel in every way, including attentive staff!
Pros:

It’s small boutique feel, its location, the comfort of the rooms and bed

2026-06-15 via Nuitee
F
Fahd couple sa
10
Brilliant room and lovely staff
Pros:

The staff were so friendly and accommodating. They helped a lot with activities planning in Vienna.

2026-06-11 via Nuitee
H
Hansjörg solo_traveller ch
10
Pros:

Nach drei wundervollen Nächten im The Amauris Vienna – Relais & Châteaux kann ich dieses Hotel von ganzem Herzen empfehlen ❤️✨

Schon beim Betreten spürt man die besondere Atmosphäre dieses Hauses. Elegant, stilvoll und mit viel Liebe zum Detail eingerichtet 🏨✨. Die zentrale Lage ist perfekt, um Wien zu entdecken, und dennoch strahlt das Hotel eine angenehme Ruhe und Exklusivität aus.

Unser Zimmer war wunderschön, geschmackvoll eingerichtet und ein Ort, an den man nach einem erlebnisreichen Tag gerne zurückkehrt 🥰.

Ein ganz besonderes Lob gilt dem gesamten Team ❤️. Vom Empfang bis zum Service waren alle Mitarbeitenden aussergewöhnlich freundlich, herzlich und professionell. Man fühlt sich nicht als Gast, sondern willkommen und geschätzt.

Das Frühstück verdient eigentlich einen eigenen Stern ⭐🥐☕🍓. Es war schlichtweg sensationell. Hochwertige Produkte, eine grosse Auswahl und alles mit viel Liebe präsentiert. In vielen Hotels durfte ich bereits frühstücken, aber dieses Frühstück war wirklich einzigartig und gehört zu den besten, die ich je erlebt habe ✨.

Für uns hat einfach alles gestimmt. Das wunderschöne Ambiente, die Herzlichkeit des Personals, die traumhaften Zimmer und die hervorragende Kulinarik machten unseren Aufenthalt unvergesslich ❤️.

Sollte es uns wieder nach Wien verschlagen, gibt es für uns nur eine Adresse: The Amauris Vienna – Relais & Châteaux 🥂✨

Vielen Dank für drei perfekte Tage. Wir kommen sehr gerne wieder ❤️🇦🇹.

2026-06-10 via Nuitee
N
Neil couple gb
10
2026-06-09 via Nuitee
I
Ivana couple bg
10
2026-06-09 via Nuitee
J
John couple us
10
2026-06-08 via Nuitee
P
Paul couple us
10
Pros:

Comfortable bed, clean room, and god amenities.

Cons:

The bar area was rather small, so we had drinks in the lobby, which was fine but less cozy.

2026-06-07 via Nuitee
V
Vladimir couple ee
9
2026-06-05 via Nuitee
T
Tracey couple gb
9
Lovely stay in the heart of Vienna
Pros:

Friendly staff
Very smart hotel
Not stuffy but classy

Cons:

Small bathroom

2026-06-02 via Nuitee
E
Elena couple fr
10
2026-06-01 via Nuitee
M
Monica couple es
10
Una estancia de 10
Pros:

Todo, la ubicación, instalaciones, atención del personal.
Todo perfecto

2026-05-31 via Nuitee
S
Sergei couple ru
1
2026-05-26 via Nuitee
I
Isaline couple be
9
Wonderful luxury stay in Vienna
Pros:

Top comfort and impeccable service. We loved all the little attention (warm tea ready in the evening, welcome drink, little chocolate…), location was perfect & we enjoyed the spa (even if the steam room was too hot for my liking).

2026-05-25 via Nuitee
T
Tatiana solo_traveller es
10
Pros:

Мне все понравилось, очень рекомендую этот отель. Сотрудники заботливые и приветливые, все хорошо, начиная от полотенец и постельного белья до завтраков, вкусные коктейли в баре, готовят вкусно. В номерах чисто и все новое, прекрасно высыпались благодаря очень качественному матрасу. Все очень ненавязчиво. Я себя чувствовала здесь как дома. Когда буду в Вене в след раз, выберу этот отель.

2026-05-25 via Nuitee
M
Michal solo_traveller il
10
2026-05-25 via Nuitee
O
olivier couple fr
10
super
Pros:

personnel très attentionné
décor moderne
très bien situé

Cons:

rien

2026-05-24 via Nuitee
J
Juliana couple br
10
Location e serviços
2026-05-23 via Nuitee
A
Adamopoulos couple us
8
A pleasant surprise in Vienna and an excellent 5-Star property
Pros:

Excellent service from the start, helpful staff, and attentive when we needed some additional help. For example, our room had a lovely terrace that hadn't been used since last year. When we asked to use it, they sent someone right away to clean it for us, and this was at 7pm, when we had just checked in. The food in the hotel was very good as we didn't have time to go out for dinner. Location is also very good but it's a 12-15 minute walk to Stephenplatz, which is fine but this hotel isn't exactly in the center in case someone tells you it is. That said, love it!

Cons:

We had one of the largest suites in the hotel, but the main bathroom is VERY small and almost too small to get into the shower. Even though the design is lovely, for the size of the suite, they had enough room to make the shower and bathroom area much larger - for example, the Rosewood Vienna has smaller suites but with very spacious bathrooms.

2026-05-22 via Nuitee
S
Sam couple gb
10
Excellent hotel
Pros:

The room, the location, the bar, the spa - all excellent

2026-05-22 via Nuitee