NH Madrid Nacional

Hotels
•
NH Hotels
8.7 (4729 reviews)
Paseo del Prado, 48 , Madrid , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Cleaning issues
Small room sizes
Breakfast quality varied

Categories

Cleanliness
7.94
Presence of hair in the bathroom and reports of bugs indicate cleanliness could be improved.
Service
9.41
Staff received various compliments for their friendliness and helpfulness.
Location
9.45
Consistently praised for its proximity to public transportation and key attractions.
Room Quality
8.4
Room sizes vary and some were noted as small; however, many found the rooms comfortable.
Amenities
8.43
Amenities were noted, but some, like the fitness room, did not meet expectations.
Value for Money
7.89
Some perceived the pricing as high relative to the room quality and amenities provided.
Food and Beverage
8.94
Breakfast was good but some felt it wasn't up to the standard of other hotel offerings.
Overall Experience
9.11
Overall experience was positive with many reporting a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Historic Building with Modern Comforts

NH Madrid Nacional, located in Madrid’s Art Triangle, offers a unique stay in a historic building overlooking the Botanical Gardens. The air-conditioned rooms, equipped with free WiFi and a pillow menu, provide a comfortable retreat.

Culinary Delights and Spectacular Views

Indulge in a delicious breakfast with city views at the on-site restaurant. For a taste of local cuisine and wines, visit Tablafina Restaurant and Bar in the lobby. Room service is also available for a cozy night in.

Convenience at Your Fingertips

With a 24-hour front desk and car rental services, your needs are always met. Additionally, on-site parking is available for a hassle-free stay. Book your stay at NH Madrid Nacional for an unforgettable Madrid experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are only allowed upon request and subject to approval. Property can only accommodate pets with a maximum weight of 25 kg or less. Pets will incur an additional charge of €25 per pet per night. A maximum of 2 pets is allowed per room. Guide dogs free of charge.

Please note that for security reasons, no hotel within our group will ever request personal details, credit card information, or any other confidential data via messaging apps (including WhatsApp) or unofficial channels.
If you need any clarification, please contact the hotel directly through our official communication channels.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 31 per day.

Location

Guest Reviews

8.7
Based on 4729 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.11
F
FRANCESCO • extended_group • it
9
2026-05-30 • via Nuitee
E
Ehab • solo_traveller • ae
7
Good value
Pros:

Location

Cons:

No nessspreso machine and lifts are 2 slow

2026-05-30 • via Nuitee
K
Krzysztof • extended_group • pl
8
2026-05-30 • via Nuitee
M
Maria Beatriz • couple • bo
9
Excelente
Pros:

Su ubicación

2026-05-29 • via Nuitee
J
Jaume • solo_traveller • es
8
2026-05-29 • via Nuitee
K
Karen • couple • gb
10
Wonderful hotel in fantastic location
Pros:

Great location, wonderful staff, fabulous amenities

2026-05-29 • via Nuitee
C
Chrissa • solo_traveller • us
10
2026-05-29 • via Nuitee
A
Amelia • couple • us
10
Pros:

Such a wonderful stay and the staff were so accommodating and friendly. Great location across from the botanic gardens and close to the train station.

2026-05-28 • via Nuitee
J
J JESUS • couple • mx
10
Madrid
Pros:

Ubicación en Paseo del Prado, cerca de los mejores museos de Madrid, del jardín Botánico, del Parque del Retiro y de la Estación de Atocha. Nos hemos hospedado varias veces y siempre tienen un excelente servicio.

Cons:

Lo que es incómodo es el lugar donde están colocados los dispensadores de gel corporal y shampoo en la ducha, estorban a la hora de ducharse.

2026-05-28 • via Nuitee
C
Camille • couple • ca
10
Great location for train commuters
Pros:

Super close to the train station very comfortable beds nice amenities and easy seamless check-in and check out

2026-05-28 • via Nuitee
A
Abdulelah • couple • sa
7
2026-05-28 • via Nuitee
R
Ricardo • couple • cl
9
Pros:

Ubicación

Cons:

iluminación de la habitación

2026-05-28 • via Nuitee
T
Toni • couple • es
9
2026-05-27 • via Nuitee
R
Rivarola Pichavant • couple • ar
7
2026-05-27 • via Nuitee
M
Maria Carmen • solo_traveller • es
9
Pros:

La ubicación, el servicio y la accesibilidad. Buenas camas y las instalaciones del aseo y baño

Cons:

No existencia de mesilla y buena luz en uno de los lados de las dos camas, no tener más almohadas de apoyo para leer en la cama.
Hice la reserva y el chec-in a mi nombre, mujer, y automáticamente saltó como primero mi marido. Antiguo y retrógrado, me pareció

2026-05-27 • via Nuitee
H
Humberto • solo_traveller • br
8
Perfeito para visitar o Prado.
Pros:

Localização.

Cons:

Funcionários frios sem empatia. Mas profissionais.

2026-05-27 • via Nuitee
P
Paul • couple • us
7
Nice hotel but overpriced for such a small room.
Pros:

Location was great for us since we were traveling by train.

Cons:

Room was very small. Only a queen size bed.

2026-05-27 • via Nuitee
N
NIHAN • couple • gb
8
Pros:

Rooms were compact, no carpet, street facing rooms might be noisy at night but we were OK. Location is nice, price value balance is good👍🏻

Cons:

The only concern was our mini trial size creams were thrown away though they were on the desks, they were half full.

2026-05-27 • via Nuitee
M
Maria Jose • solo_traveller • es
8
Pros:

La ubicación

Cons:

El desayuno. Cogí una fruta y estaba pasada y el embutido no era de buena calidad para ser un hotel de 4 estrellas.

2026-05-26 • via Nuitee
N
Nina • solo_traveller • at
8
Pros:

Optisch war alles gut. Personal freundlich , schöne Zimmer und sehr gute Lage . Vom Preis her , hat es auch gepasst.

Cons:

Wir waren 3 Tage dort und leider war nicht einmal das Housekeeping Personal da. Zb. Mülleimer wurden nicht geleert , Hygienartikel wurden nicht aufgefüllt.
Leider , was für mich sehr störend war: es ist rund um die Uhr laut!

2026-05-26 • via Nuitee