La Quinta by Wyndham Raleigh Crabtree

Hotels
•
La Quinta by Wyndham
4.9 (1779 reviews)
2211 Summit Park Lane , Raleigh , US
+1 984-304-7731

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location / close to mall
Comfortable/clean beds (in some reports)
Front desk staff described as nice and accommodating
Shower with good water pressure / new shower in one room
Spacious room (mentioned once)
Pleasant outside appearance of building (mentioned by one guest)
Friendly housekeeper/manager
Cons:
Extremely dirty carpets and hallways
Roaches / bug sightings in multiple rooms
Sticky residue on floors and grimy areas
Broken or non-working lights and outlets
Air conditioning and refrigerator not working
Broken amenities (coffee machine, hair dryer) / poor breakfast availability
Unsecured doors / safety concerns (back door missing knob, elevator incident)
Noise from other guests / poor soundproofing
Worn furniture and general property disrepair
Foul odors in garden and hallways

Categories

Cleanliness
1.2
Consistently reported as very poor: filthy carpets, sticky residue on floors, grimy areas, trash in hallways, pervasive dirt and stains, roach sightings and general unkempt grounds.
Service
9.8
Mixed but generally positive front-desk interactions reported: staff described as easy to talk to, nice and accommodating in several reviews; some service failures (broken coffee machine, slow issue resolution) noted but front-desk interpersonal service is repeatedly praised.
Location
9.5
Frequently praised: convenient to destinations, on a main street, close to a mall and within 10 minutes of some guests' destinations.
Room Quality
3.4
Many room issues: lights and outlets not working, AC not functioning, loose/toilet not secured, slanted TV, worn furniture, dirty pillows and couches, and pervasive bugs/roaches.
Amenities
3
Amenities often broken or missing: coffee machine at breakfast out of order, hair dryer not working, refrigerator not working, elevator safety incident reported and other basic amenity failures.
Value for Money
3
Price was a draw for some, but multiple guests felt the property was overpriced given its disrepair, dirtiness and pest problems.
Food and Beverage
4.3
Very limited mentions: main complaint is lack of coffee at breakfast due to a broken machine; otherwise minimal commentary on food/beverage quality.
Overall Experience
5
Overall negative impression: many guests would not return, some left early, safety and cleanliness concerns dominate, though location and helpful staff mitigated the experience for a few.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location
Located just 8.8 km from Raleigh city centre, the La Quinta Inn and Suites Crabtree offers easy access to top attractions like the North Carolina Museum of History.

Comfortable Accommodations
Each room is equipped with a flat-screen cable TV, free Wi-Fi, a hairdryer, and ironing facilities, ensuring a comfortable stay for every guest.

Great Amenities
Guests can start their day with a continental breakfast, relax by the outdoor pool, and stay active at the fitness centre. Business travelers will appreciate the meeting facilities and on-site launderette.

Book your stay at La Quinta Inn and Suites Crabtree for a convenient and comfortable experience near Raleigh's key destinations.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of USD 20 per pet, per night applies. The maximum charge is USD 40 per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Jun 4, 2026 until Thu, Oct 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

4.9
Based on 1779 reviews
Cleanliness: 1.2
Service: 9.8
Location: 9.5
Room Quality: 3.4
Amenities: 3
Value for Money: 3
Food and Beverage: 4.3
Overall Experience: 5
J
Jolie • solo_traveller • us
4
Pros:

Shower water pressure was good.

Cons:

There was a sticky residue on the carpet in my room. A lot of grimy areas. The garden area smelled like something died. It sounded like someone was moving furniture and naming the walls throughout the night. The only lights that worked in my room was the bathroom and light. Y my bed.

2026-10-31 • via Nuitee
R
Rachael • solo_traveller • us
1
Pros:

The front desk workers were okay. They were easy to talk to.

Cons:

There was a cockroach in the room, stains on the floor and in the bathroom. The lights had to be plugged out to turn on and off. Light switches were not working.

2026-10-30 • via Nuitee
L
Lewis • extended_group • us
7
Pros:

Beds were cleaned and comfortable
Staff was nice and accommodating

Cons:

Air didn’t work in my room
There were roaches in both rooms ( the original booked and the one we were switched to)
TV was leaned slanted

2026-10-29 • via Nuitee
A
Andrew • couple • us
4
Not pleasant at all…
Pros:

Location

Cons:

They told me that there was no COFFEE at breakfast because the machine was broken.
Hair dryer did not work.——-Toilet was not secured to the floor properly.———a city of dust under the bed.
The elevator: I put my arm out to hold the door for a guest, the elevator closed on my arm and would not let go. I had to drop my luggage and use my other hand to pry the door off my arm.

2026-10-28 • via Nuitee
N
Nelana • solo_traveller • us
1
2026-10-27 • via Nuitee
D
Debra • couple • us
1
2026-10-26 • via Nuitee
L
Lisa • family_with_children • us
10
2026-10-26 • via Nuitee
S
Susette • family_with_children • us
1
It was canceled.
Pros:

The location and front desk staff member.

Cons:

The quality of the room. Lights not properly working, no sop in the bathroom, refrigerator not working. Bug crawling on wall and bathroom sink.

2026-10-26 • via Nuitee
M
Mary • family_with_children • us
1
Very Disappointed
Pros:

It wasr 10 minutes to my destination.

Cons:

There is an altercation on my floor with two gentlemen waking me at 3:00 a.m. and I had to be up at 6:00 I was not happy. Also back door wasn't secure and that made feel unsafe.

2026-10-26 • via Nuitee
E
Eaton • family_with_children • us
1
Pros:

I left after 30 mins hotel was filthy

Cons:

Dirty smoky all of the above

2026-10-26 • via Nuitee
R
Regina • couple • us
1
In summary, not a pleasant experience. I would never stay here again.
Pros:

It wasn't too much to like. The room was spacious. The area on the main street is nice, and I liked the proximity to the mall.

Cons:

The hotel itself is in serious disrepair. The furniture is worn. The carpet is dirty. There is trash just strewn about in the hallways. The grounds are unkempt. Security is a concern because the side door doesn't lock; it's actually missing a doorknob. Some of the lights and outlets didn't work in the room. As the old saying goes, you get what you pay for. The price point was the initial draw, but it's clear that neither management nor the owners care about this property anymore. And when management doesn't care, it will attract guests who don't care either; hence, the property will continue to be in a state of disrepair. If I'm being honest, it gave vibes of "this is where the meth heads hang out". I booked for two nights but only stayed for one.

2026-10-25 • via Nuitee
A
Alisha • family_with_children • us
1
Overpriced for a dirty hotel with roaches!!!! Halllways are dusty! Floors not cleaned in years!
Cons:

Very dirty, roach infested!!

2026-10-25 • via Nuitee
I
Ikechukwu • couple • us
10
2026-10-23 • via Nuitee
T
Tammy • couple • us
5
2026-10-21 • via Nuitee
L
Leanayia • solo_traveller • us
6
2026-10-20 • via Nuitee
A
Asia • couple • us
1
Horrible
Pros:

I like the outside of the building

Cons:

My room had roaches the floor was sticky near the bed and the inside of the hallways smelt funky

2026-10-19 • via Nuitee
I
Ivy • solo_traveller • us
10
2026-10-19 • via Nuitee
P
Phuping • extended_group • th
8
2026-10-19 • via Nuitee
J
Jo Ann • couple • us
1
2026-10-17 • via Nuitee
M
MAYTE • couple • us
8
2026-10-16 • via Nuitee