La Quinta by Wyndham Raleigh Crabtree

Our stay at this hotel was terrible. The swimming pool was advertised as an available amenity, but when we arrived, it was closed. The pool area looked abandoned, and the water was green and appeared poorly maintained.

When we got to our room on the fourth floor, we noticed roaches. There were roaches on the bed, in the bathroom, crawling on the walls, and on the floor. We reported the issue to hotel management, and they informed us that the fifth floor had been closed for reconstruction and that the roach problem had spread throughout the hotel. They also stated that they were already aware of the situation.

Management moved us to another room on the second floor, but unfortunately, that room was even worse. In addition to the ongoing cleanliness and pest issues, the air conditioning was not working properly.

This was completely unacceptable, especially considering that the hotel was aware of the roach infestation before assigning rooms to guests. The conditions were unsanitary, uncomfortable, and nothing like what was advertised. I would not recommend staying here based on our experience.

Nothing the stay was horrible the room reeks of mildew, the floors were wet from the a/c unit. Not too mention the roaches

Nothing the stay was horrible the room reeks of mildew, the floors were wet from the a/c unit. Not too mention the roaches

The front worker was rude. The hotel falsely advertised the ability to utilize the pool. Only 1 out of the 2 tv remotes were there and the room aside from clean sheets was completely run down & filthy looking. I was genuinely afraid roaches or bugs would be in the room it was very nasty looking from top to bottom. The hallways reeked of cigarettes and marijuana. The stair wells have an overwhelmingly strong urine odor.

Roaches in the rooms, bathrooms and hallways, stains on bedding, and pool not in service.

Saw 2 roaches
Carpets need replacing
Beds very low to floor
Walls were thin--- you could hear everything!

Bug infestation

No pool

A lot of maintenance not being done, smelled bad, roaches on my room. Want more?

That it was roaches and ants in our room. We left!!

A few of the towels in the bathroom weren't clean, and the air conditioner wasn't cooling the room properly.

Everything! It was horrible, the experience was horrible and very very very Un sanitized.

The pool was green. We had to leave the tank open on the toilet just to flush. The back door didn’t have a handle and never locked. The shower didn’t have hot water. We were not happy at all this is our 3rd time staying at this location because we come to Raleigh NC around this time every year for carnival. The carpets in the room need to be deep cleaned. My feet were black after walking around the room, that’s very disgusting and hazardous to people’s health.