La Quinta by Wyndham Raleigh Crabtree

Hotels
La Quinta by Wyndham
7 (1830 reviews)
2211 Summit Park Lane , Raleigh , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Clean room.
Staff was friendly
Cons:
Dirty rooms
Bad smells
Broken amenities
Unsafe environment

Categories

Cleanliness
4.25
Numerous reviews mentioned dirty rooms, bad smells, and lack of cleanliness.
Service
8.25
Mixed sentiments; some staff were helpful, but there were complaints about unresponsive staff.
Location
9.25
Location was appreciated by several reviewers, though some concerns were raised about safety.
Room Quality
5.25
Multiple reviews indicated issues with room conditions, including broken facilities and uncleanliness.
Amenities
8.25
Some amenities were satisfactory; however, internet issues and broken equipment were noted.
Value for Money
6.25
Guests felt the hotel did not provide good value due to poor quality and conditions.
Food and Beverage
7.25
Breakfast was appreciated, but general guest comments were negative about overall offerings.
Overall Experience
7.25
A mix of good and bad experiences as described, leading to an overall disappointing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:23

Property Description

Convenient Location
Located just 8.8 km from Raleigh city centre, the La Quinta Inn and Suites Crabtree offers easy access to top attractions like the North Carolina Museum of History.

Comfortable Accommodations
Each room is equipped with a flat-screen cable TV, free Wi-Fi, a hairdryer, and ironing facilities, ensuring a comfortable stay for every guest.

Great Amenities
Guests can start their day with a continental breakfast, relax by the outdoor pool, and stay active at the fitness centre. Business travelers will appreciate the meeting facilities and on-site launderette.

Book your stay at La Quinta Inn and Suites Crabtree for a convenient and comfortable experience near Raleigh's key destinations.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of USD 20 per pet, per night applies. The maximum charge is USD 40 per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 1830 reviews
Cleanliness: 4.25
Service: 8.25
Location: 9.25
Room Quality: 5.25
Amenities: 8.25
Value for Money: 6.25
Food and Beverage: 7.25
Overall Experience: 7.25
J
Jay couple us
10
2026-05-22 via Nuitee
S
sharon solo_traveller us
1
Pros:

Nothing it was very dirty

Cons:

Dirty and front desk dude was rude

2026-05-21 via Nuitee
T
Tasha couple us
1
2026-05-21 via Nuitee
S
Shemara couple us
1
Worst stay of my life
Pros:

The hotel was despicable all around. Would never stay there again. I stayed there once before but this time I thought I was in a different location but it’s all the same. NEVERRRRRRRR AGAINNNNNNNN EVERRRRRR

Cons:

Everything

2026-05-21 via Nuitee
W
Whitaker solo_traveller us
7
2026-05-18 via Nuitee
F
Fritzinger couple us
8
Cons:

Breakfast not good

2026-05-18 via Nuitee
J
Jeff couple us
1
Awful
Pros:

The location is great.

Cons:

Slow check in by a grumpy desk clerk. The room had a broken toilet and window shade. Chairs and general appearence were old and worn. The breakfast was the bare minimum. This was the worst room I've ever stayed in.
Room 129 on this property should not be rented. Next visit to the area I will stay at either the Fairfied in or Marriott suites next door to the La Quinita. The rear exit door was broken and did not lock. Terrible property. It should not be on anyones list of recommended properties. I was exausted upon arrival and had already lugged my golf clubs into the room or I would have ended by two night stay. I did report the toilet problem but no action was taken.
I used the toilet in the commen area. Unbelievable.

2026-05-18 via Nuitee
L
Losan solo_traveller us
6
2026-05-17 via Nuitee
T
Teresa solo_traveller us
3
Pros:

Manager

Cons:

Pool

2026-05-15 via Nuitee
A
Anna family_with_children us
1
2026-05-13 via Nuitee
K
Kandee couple us
10
2026-05-13 via Nuitee
L
Latoya couple us
1
Horrible
Pros:

It was close to crabtree

Cons:

When i first got to my room. The bed was slept in and towels were used. Went back to front desk to change room. Crackheads roaming the halls. Smell of weed thru out the hotel. Very sketchy ppl and police presence

2026-05-12 via Nuitee
P
pascal couple fr
7
2026-05-12 via Nuitee
J
James couple us
1
This hotel is horrible. Checked in and got a refund all within 10 minutes.
Pros:

Front desk staff. I cant remember his name but he was very helpful.

Cons:

The whole facility could be better. Break it down and start all over again because its horrible. The outside was dirty, the hotel hallways smelled bad. When entering to actual room it was just horrible. From the smell to the stains on the carpet. We didn't touch anything. We really stood in one spot looked around and left right back out.

2026-05-11 via Nuitee
N
Natalia couple us
7
Inexpensive, comfortable. Hotel needs renovation.
Pros:

Location was good, 10-15 minutes from Raleigh center. The Crabtree Mall is 10 minute walking distance from the hotel, plus there is also a walking/biking trail there. Breakfast has fruite, waffles, cereals, yogurt, coffe.

Cons:

Unfortunately, hotel desperately needs repair/renovations. Repairs have been done as necessary, but overall perseption is : complete gut is needed.
Another note - visitors need to be pushed to take care of their own trash: wrappings and empty packaging get left by the side exits, and we literally observed two people getting into the car parked in the hotel lot, with the passeger simply throwing an empty soda can out of the car. Such behaviour should be fined, it damages the place value.

2026-05-11 via Nuitee
E
Esthepanie family_with_children us
1
DO NOT STAY HERE!
Pros:

I liked leaving in the morning! The guy with dreads checked is in and he was super helpful.

Cons:

Guest smoking marijuana in the hallway.
The toilet ran all night.
The police were called for a disturbance outside (7 cars showed up).
The trash cans were filled and overflowing with garbage.
The carpets in the hallways were grossly stained.
The breakfast was terrible (had to hold down the handle on the toaster). Few and poor options to eat. It was either toast, a waffle, bananas/oranges, coffee, and cereal.

2026-05-10 via Nuitee
J
Julio antonio couple us
10
2026-05-10 via Nuitee
E
ERD443 Family
4
Avoid this place if you can
Pros:

Where to begin…

I’ll start with the positives: the bed linens were crisp and clean and the beds were reasonably comfortable. The shower was clean. Water was hot.

Otherwise, this place is in rough shape. It looks fine from the outside, but inside everything feels dated and run down. Dirty carpets in common areas, pot smoke smell in the hallway, stale tobacco smell and sticky carpets in the room, toilet bowl hadn’t been scrubbed, no towel racks to dry used towels, towels had hair on them. Brown splatter on the wall and baseboard in the bathroom. Terrible lighting: lamps that didn’t work, harsh fluorescent light in the bathroom, bed lamps held together with black electrical tape (not kidding). Pool is full of brown water. The cherry on top of this whole experience - which we are still laughing about - is when we went to the vending machine for a sugar fix the M&M package came out soggy from condensation.

The overall vibe here is “we don’t care.” The place probably once had potential, but it seems like management has given up. We stuck it out since we were only here for 2 nights and didn’t spend much time in the hotel, but we will never stay here again. Spend a little extra money if you can and head to the Residence Inn or Courtyard Marriott just a few doors down. You’ll be glad you did.

2026-05-09 via Tripadvisor
T
Taia solo_traveller us
1
2026-05-09 via Nuitee
L
loraine solo_traveller us
1
Hell
Pros:

Disgusting absolutely foul

Cons:

What I imagine a meth house looks like.

2026-05-09 via Nuitee