Seda Ayala Center Cebu City

Hotels
8.5 (2343 reviews)
Cardinal Rosales Avenue , Cebu City , ph

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Outstanding service
Cons:
Breakfast quality issues
Hotel showing some wear

Categories

Cleanliness
8.21
Rooms are generally clean, but some areas are showing wear.
Service
9.18
Outstanding service from staff, making guests feel very welcome.
Location
9.22
Perfect location for visiting Ayala Center Mall.
Room Quality
8.67
Comfortable and nice room, although some wear is visible.
Amenities
7.7
Swimming pool not available for a few years.
Value for Money
8.66
Booking directly provided the best rate.
Food and Beverage
7.71
Breakfast buffet often served cool, lacking the usual standards.
Overall Experience
8.68
Reliable choice with excellent service and convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:48

Property Description

Luxurious Accommodations:
Seda Ayala Center Cebu Multiple-Use Hotel offers well-appointed rooms with modern amenities including air conditioning, LED TVs, and safety deposit boxes. The en suite bathrooms are equipped with complimentary toiletries, ensuring a comfortable stay for all guests.

Dining Options:
Guests can indulge in a variety of culinary delights at Misto Restaurant, ranging from Asian breakfast buffets to international favorites. The pool bar adds a touch of relaxation, offering refreshing cocktails by the poolside, creating the perfect ambiance for unwinding after a long day of exploring the city.

Convenient Services:
From laundry and dry cleaning services to airport shuttle arrangements, the hotel's 24-hour front desk and concierge are dedicated to meeting guests' needs promptly. With meeting facilities available, Seda Ayala Center Cebu Multiple-Use Hotel caters to both leisure and business travelers seamlessly.

Experience luxury and convenience at Seda Ayala Center Cebu Multiple-Use Hotel - book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 13 years old and over stay for ₱ 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2343 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
J
John • couple • us
4
Disappointed, negatively surprised on the impact of hotel addition construction.
Pros:

General location good, room comfortable, staff helpful and pleasant.

Cons:

This hotel is NOT as advertised, active construction/hotel addition affects several things including size of breakfast area, walk to Ayala through public parking structure, swim pool partner is across the street and must be accompanied - not DISCLOSED via Booking, or on the Hotel website, so very disappointed. I would not stay here again until construction is complete - the experience, at this price, is totally compromised. The Value is poor against competitors.

2026-06-13 • via Nuitee
D
Duane • solo_traveller • us
10
Pros:

Location, to the mall. Buffet great food and variety

Cons:

N/A

2026-06-11 • via Nuitee
V
Verna • family_with_children • us
10
2026-06-10 • via Nuitee
J
Jocelyn • family_with_children • ph
8
2026-06-10 • via Nuitee
J
Jocelyn • family_with_children • ph
8
2026-06-10 • via Nuitee
R
Rune John • solo_traveller • no
6
2026-06-09 • via Nuitee
M
Miguel • couple • us
8
2026-06-09 • via Nuitee
J
Johann • couple • us
7
Classy hotel.
Pros:

The property was beautiful. Rooms were clean, spacious, quiet. I loved the touches of body gel, shampoo and conditioners provided in shower. The touch of sealed toothbrushes w/toothpaste. I loved whatever laundry detergent they use because the towels smells so good. Workers are so friendly, professional, sweet and accommodating.

Cons:

We stayed for 4 nights but we really needed to use the air conditioner on our second day and found out it wasn’t working so they moved us to a room in the 12th floor (1217) which was a brighter and had a bigger window BUT! The bed was so lumpy (seriously, you can see big lumps and bumps on the mattress). I woke up the next day with back aches. On our last night I didn’t sleep on the bed, I slept on the chase lounge. If all that didn’t happen, I would’ve given this place a perfect score. It’s a beautiful, classy hotel.

2026-06-08 • via Nuitee
C
Charlotte • couple • us
8
Pros:

Location

2026-06-08 • via Nuitee
B
Bowditch • solo_traveller • gb
10
I really enjoyed my stay and will hopefully come back again soon.
Pros:

The location is superb for me next to Aylala

The staff are incredibly helpful, especially the housekeeping and the lounge on the 12th floor.

Cons:

It’s a shame that the pool is closed. Would be interested to understand when it will reopen

2026-06-04 • via Nuitee
L
Lani • solo_traveller • no
10
2026-06-03 • via Nuitee
P
PYF • extended_group • sg
9
Comfy Stay
Pros:

very strategic location, staffs are friendly and nice, room is clean and the bed is comfy. breakfast is yummy and location is near to convenient stores and markets.

Cons:

swimming pool upgrade is too slow.. been here for mutiple times and the pool upgrade is still not yet done.

2026-06-03 • via Nuitee
M
Miguel • couple • us
10
2026-06-02 • via Nuitee
R
Radhi_bhatia • extended_group • sg
7
Good for the price point, and well located with the Mall right there. Dated property
Pros:

Well located. Breakfast was not great. no great options for vegetarians. Rooms were OK. Could do with some refurbishement

Cons:

Breakfast was not great. no great options for vegetarians.

2026-06-01 • via Nuitee
P
Piotr • family_with_children • pl
10
2026-05-31 • via Nuitee
M
Maria Leonor • extended_group • ph
10
In totality, am satisfied!
Pros:

Clean and the staff at front desk are really nice!

Cons:

Am just not satisfied with the service at the breakfast buffet. Not sure if they were short staffed or something.

2026-05-30 • via Nuitee
E
Emila • couple • us
8
Old bathrooms, uncomfortable bed
Pros:

Proximity

Cons:

Old

2026-05-29 • via Nuitee
M
Marydale • family_with_children • au
8
Perfect and highly recommended
Pros:

Good food, plenty to choose specially local foods.

2026-05-29 • via Nuitee
M
Maria • solo_traveller • ph
8
Comfortable, new dryer (finally!), with free transpo.
Pros:

Free transpo to and from the airport

Cons:

Connection to mall is bad due to construction

2026-05-28 • via Nuitee
R
Rolf • extended_group • nl
9
Pros:

Mooie en schone kamer.

Cons:

De airco in de kamer maakte wat teveel geluid. Naast het hotel wordt momenteel gewerkt dus dit geeft wat geluidsoverlast.

2026-05-28 • via Nuitee